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GLOBAL

Kantar's Eric Salama discusses the way forward under new owner Bain Capital

Kantar CEO Eric Salama presented an update on the new ownership structure and the opportunities under, Bain Capital during a press call held on Thursday...

By Juanita Pienaar 5 Aug 2019

GLOBAL

The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

GLOBAL

Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

SOUTH AFRICA

The decoy effect: how you are influenced to choose without really knowing it

Price is the most delicate element of the marketing mix, and much thought goes into setting prices to nudge us towards spending more...

By Gary Mortimer 17 Apr 2019

SOUTH AFRICA

Brick-bait: 3 tricks up retailers' sleeves to lure you back to physical shops

Bricks-and-mortar retail stores are under intense pressure from online competition. Feeling the most heat are clothes shops and department stores...

By Eloise Zoppos 28 Jan 2019

GLOBAL

Elevated sensorial experiences drive shoppers back to stores

According to a new global report by in-store media company Mood Media, sensory experiences drive 9 out of 10 shoppers back to stores...

15 Jan 2019

AUSTRALIA

Green is the new black: why retailers want you to know about their green credentials

Australian supermarkets phasing out single-use plastic bags is just one example of how retailers are fiercely engaged in a race to be "green". Other examples are dumping plastic straws...

By Louise Grimmer and Gary Mortimer 30 Oct 2018

SOUTH AFRICA

Beyond pink and blue: the quiet rise of gender-neutral toys

Amid a downturn in global toy sales, Australia's Toys 'R' Us stores going into voluntary administration and closure of the firm's American and UK arms, a quiet revolution is under way in the toy world...

By Jason Bainbridge 5 Jul 2018

AUSTRALIA

Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

AUSTRALIA

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

On 26 January 2011, Coles fired the first shot in what would soon be dubbed the "supermarket price wars" by reducing the price of its own-brand milk to A$1 per litre...

By Gary Mortimer and Louise Grimmer 26 Mar 2018

SOUTH AFRICA

What makes us sign up to subscription boxes?

Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains...

By Louise Grimmer and Gary Mortimer 3 Jan 2018

GLOBAL

Tailoring the customer experience boosts online sales

Annual online retail or "e-tail" sales now exceed $19 billion in Canada, AUS$21 billion in Australia, US$410 billion in the United States and US$1 trillion in China...

By Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017

SOUTH AFRICA

#BODJHB: Chris Weylandt on the basics of retail

On day two of the Johannesburg version of Business of Design, Chris Weylandt explained his tactics to competing or rather leading in the retail game...

By Jessica Tennant 20 Oct 2017

AUSTRALIA

Australia has local Woolworths ad pulled for trivialising WWI campaign

SYDNEY, AUSTRALIA: Australian supermarket chain Woolworths has pulled an advertising campaign after a backlash on social media...

15 Apr 2015

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