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SOUTH AFRICA

Brick-bait: 3 tricks up retailers' sleeves to lure you back to physical shops

Bricks-and-mortar retail stores are under intense pressure from online competition. Feeling the most heat are clothes shops and department stores...

By Eloise Zoppos 28 Jan 2019

GLOBAL

Elevated sensorial experiences drive shoppers back to stores

According to a new global report by in-store media company Mood Media, sensory experiences drive 9 out of 10 shoppers back to stores...

15 Jan 2019

AUSTRALIA

Green is the new black: why retailers want you to know about their green credentials

Australian supermarkets phasing out single-use plastic bags is just one example of how retailers are fiercely engaged in a race to be "green". Other examples are dumping plastic straws...

By Louise Grimmer and Gary Mortimer 30 Oct 2018

SOUTH AFRICA

Beyond pink and blue: the quiet rise of gender-neutral toys

Amid a downturn in global toy sales, Australia's Toys 'R' Us stores going into voluntary administration and closure of the firm's American and UK arms, a quiet revolution is under way in the toy world...

By Jason Bainbridge 5 Jul 2018

AUSTRALIA

Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

AUSTRALIA

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

On 26 January 2011, Coles fired the first shot in what would soon be dubbed the "supermarket price wars" by reducing the price of its own-brand milk to A$1 per litre...

By Gary Mortimer and Louise Grimmer 26 Mar 2018

SOUTH AFRICA

What makes us sign up to subscription boxes?

Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains...

By Louise Grimmer and Gary Mortimer 3 Jan 2018

GLOBAL

Tailoring the customer experience boosts online sales

Annual online retail or "e-tail" sales now exceed $19 billion in Canada, AUS$21 billion in Australia, US$410 billion in the United States and US$1 trillion in China...

By Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017

SOUTH AFRICA

#BODJHB: Chris Weylandt on the basics of retail

On day two of the Johannesburg version of Business of Design, Chris Weylandt explained his tactics to competing or rather leading in the retail game...

By Jessica Tennant 20 Oct 2017

AUSTRALIA

Australia has local Woolworths ad pulled for trivialising WWI campaign

SYDNEY, AUSTRALIA: Australian supermarket chain Woolworths has pulled an advertising campaign after a backlash on social media...

15 Apr 2015

AUSTRALIA

ANZ Bank's GAYTMS

SYDNEY, AUSTRALIA: ANZ Bank has transformed its ATinto dazzling GAYT to spread its message of diversity and inclusion.

5 Nov 2014

AUSTRALIA

Creating a media channel to fight Hepatitis C

SYDNEY, AUSTRALIA: NSW Health creates an interactive online party experience to give 18-24-year-olds a hard-hitting message about the risks of contracting Hep C.

10 Mar 2014

CHINA

2013 Digital Asia Festival Awards: Winners

BEIJING, CHINA: The winners of the 2013 Digital Asia Festival Awards, honouring the best in Asia Pacific's digital marketing, have been announced.

18 Nov 2013

AUSTRALIA

The Global Awards: 2013 shortlist

SYDNEY, AUSTRALIA / NEW YORK, US: Global award winners will be announced at events in New York and Sydney. A South African entry has been shortlisted.

29 Oct 2013

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