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Retail

Keep striding

This week has seen several local retailers and international brands take huge strides across not only Africa, but the global playing field. Mr Price is planning its first stores in Australia; and Woolworths' recent Ozzie acquisition, David Jones, is branching out into New Zealand. Botswana-based Choppies is extending its African borders to Kenya, while coffee brand Nespresso is launching into Senegal, with its first store opening in Dakar. Meanwhile, Spar is eyeing the Indian market, and is aiming to have 25 stores up and running there by 2017.

Speaking of taking strides, this will be my last appearance as editor of Bizcommunity's Retail newsletter. After more years than I can count on one hand as the head of this particular portal, I will be shifting industries, with Jessica Taylor taking over the reins here. I'd like to thank our readers, contributors, PROs and news sources for all your support over the years, I couldn't have done this without you. This is not "farewell" though, merely "see you around".

Take care and have an amazing week!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © get4net - Fotolia.com Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Weekly top stories
25 Spar Hypermarkets planned for India by end of 2017

In conjunction with the state visit of the Dutch Prime Minister, Mark Rutte, along with a high-level Dutch trade delegation, to a Spar Hypermarket in New Delhi, Spar announced that it plans to open 25 Spar Hypermarkets by end of 2017...

Read more >>



CRM software CEO wins inaugural FNB Business Innovation Award

Bruce Morgan, CEO of GreatSoft CRM, is the overall winner of the inaugural FNB Business Innovation Award 2015...

Read more >>



Nespresso launches in Dakar

Dakar, capital of Senegal on the west coast of Africa, is the scene of Nespresso's launch into the country, with the opening of its first boutique on the same avenue as the delegation of the European Union in Senegal...

Read more >>



Charles Brewer: 2015 to be a year of growth for the logistics industry in Africa

Cari Van Wyk

The World Economic Forum on Africa 2015 conference concluded last week...

Read more >>



FNB connects customers with own SIM cards

In a banking first for South Africa, FNB is to offer its customers its own SIM cards from 15 June 2015. This will allow its flexible mobile services to integrate into its banking systems seamlessly...

Read more >>



David Jones to open Wellington store in 2016

David Jones will be the fifth Woolworths Holdings Limited (WHL) company to launch into New Zealand, joining successful brands Country Road, Witchery, Trenery and Mimco...

Read more >>



Zone in for R500m facelift

Following the Rosebank Mall revamp, The Zone @ Rosebank has announced it will undergo a R500 million revamp, culminating in a tenant handover in September 2015...

Read more >>



Mr Price to open Australian stores

Alistair Anderson

The Mr Price Group (MPC) is set to open its first physical stores in Australia later this year selling Mr Price clothing and home products‚ and this time market commentators are more optimistic...

Read more >>



Omni-channel provides continuity of brand experience

Retailers in the US are merging brick-and-mortar and digital strategies into an omni-channel engagement, while most organisations are still contemplating how to develop a meaningful customer engagement strategy...

Read more >>



African markets emerge on global retail development index

The 2015 Global Retail Development Index (GRDI), published by AT Kearney, places three sub-Saharan countries in the top 30 - Botswana #18, Nigeria #23 and Angola #30...

Read more >>



Customer experience F-Words

Chantel Botha

When customer experience is introduced into a corporate strategy or dusted off, when it has been there all along, as a part of a strategy review, it can be a daunting task...

Read more >>



New report indicates mobile showrooming may encourage sales

If, as a retailer, you have spent the last few years losing sleep over showrooming, then the results of the latest TNS Global study might be a surprise...

Read more >>



Choppies extends African footprint with Kenya deal

Newly listed "food and staples" retailer Choppies (CHP)‚ which is primarily based in Botswana‚ has wasted no time delivering on its promises to expand rapidly into new markets in Africa...

Read more >>



South Africa in top 5 of illegal cigarette smuggling

The illegal tobacco trade is a growing scourge that requires greater co-operation and collaboration by all stakeholders to stamp it out...

Read more >>



Effects of new Customs Act need to be understood

Both the importing and exporting businesses are to be affected by the changes to the Customs Acts, which aim to modernise customs control in South Africa...

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Biz Takeouts
[Biz Takeouts Podcast] 134: Oculus VR with HERO Film and Wonderland Collective
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Graeme Lipschitz and Brendan Stein... read more>>
Banking & Finance
Small traders need access to debit order systems to reduce cash risk
Banks should do more to bring small traders into the banking net so that they can take advantage of systems such as debit orders and electronic funds transfer mechanisms to settle accounts rather than relying on cash payments... read more>>
Fuel hikes add to consumer debt - slowing economic engine
Brand News
Hisense strengthens South African investment with new offices
Hisense announced that the company has invested in property in the Western Cape for their local headquarters... read more>>
Hairsavvy launches official website

Issued by Hairsavvy

Hairsavvy, a hair care brand by Recare Cosmetics has launched their official website. Hairsavvy is a leading brand which provides hair and scalp solutions to women all over South Africa... read more>>
Bethesda to launch new 'Fallout' video game
Commercial Property
More shopping centres coming

Joan Muller

Despite consumers' seemingly waning appetite for retail therapy, at least 30 new shopping centres, varying in size from 5000m2 right up to 120000m2, are expected to open their doors this year and next... read more>>
Redefine sets new benchmark for commercial property development
CSI
Brighten a child's life, make 'Pretty Things for Little Things'
Once again, the 'Pretty Things for Little Things' competition has launched to encourage senior citizens, and others, to create clothes and toys for needy children. Prizes are offered provincially and nationally to entrants over 60... read more>>
CRM
Five ways to stop stressing out your customers

Robert C. Johnson

Company executives - especially customer service leaders - will tell you that the customer is the most important person on the planet and that the company is focused on making the customer happy with a laser-like intensity... read more>>
E-commerce
A stellar progress report for mobile retail
New mobile commerce technologies do more than help merchants tap into an expanded customer base. The audience target that they're reaching is increasingly qualified and predisposed to purchasing... read more>>
Takealot lets you upgrade your homestead for less with 'cheaper than Nkandla' fire pool
Exhibitions & Events
Media 10 up their game in southern Africa

Danette Breitenbach

Grand Designs Live has a reputation as a show that innovates and gets better year on year. In the United Kingdom, where the show originated, it has won numerous awards... read more>>
Good Food & Wine Show Joburg presents food celebrities
Green Sustainability
Protecting the ocean could boost economy by USD900bn: WWF
Tiny beads, big problem, easy fix

Chelsea Rochman and Sara Kross

Waste not, want not

Achim Steiner

Hospitality
New view on Open Door at Constantia Uitsig
In Constantia Uitsig, at the former River Café premises, Neil Grant and business partner Barry Engelbrecht of Burrata and Bocca have opened the Open Door Restaurant... read more>>
Import/Export
New 'Cape to Cairo' free trade pact hailed as Africa milestone
The launch of a free trade agreement by three African economic blocs in Egypt this week will be an important step towards a potentially game-changing common market spanning the continent, supporters say... read more>>
Marching on with good trade figures
What came first - the chicken or the leg?

Christopher Wood

Informal Retailing
New night market opens tonight in Cape Town
Party tonight from 5-9pm under an almost full moon at the new Night Market in East City precinct on the corner Harrington and Barrack Streets, Cape Town... read more>>
Logistics
Click-and-collect pick-up point partnership a success
FreshStop at Caltex has partnered with Pargo to facilitate online purchase deliveries across the country with the stores becoming Pargo parcel pick-up points for customers, thereby increasing convenience to consumers... read more>>
Defensive driving - Your best defence against a load shedding gridlock

Issued by Tiger Wheel & Tyre

As if the crisis of bad manners on our roads wasn't enough, now the energy crisis has thrown load shedding and non-functioning robots into that mix and created a situation which is downright dangerous... read more>>
Manufacturing
Q&A with Coenraad Bezuidenhout: Overcoming the decline in manufacturing production

Evan-Lee Courie

Coenraad Bezuidenhout, executive director of the Manufacturing Circle, answers questions such as why manufacturing production has decreased this year in South Africa, what are some of the main challenges the industry is facing, and what can be done to overcome such challenges... read more>>
Plastics industry growing, despite challenges
Regulatory
South Africa's bold move on salt gets off to a shaky start

Karen Charlton and Alta Schutte

South Africa has been a trailblazer on the continent in the global battle to reduce salt intake through food. But three years after the bold food policy was first introduced in South Africa - and less than a year until it finally becomes law - the country has still not set up programmes to monitor how effective the legislation will be... read more>>
Research
'Dependency' is the trend in South Africa's rice industry

Issued by Insight Survey

Insight Survey's latest Carbohydrate Landscape Report comprises extensive primary research in order to ascertain and provide detailed insight into this state of 'dependency', and its impact on domestic market dynamics... read more>>
Retail Marketing
South Africa SMEs should consider African expansion
Companies looking to do business in Africa should not rush. Careful planning is needed and political connections are not necessarily helpful when selecting an 'on the ground' partner... read more>>
Sales
Mr Price FY diluted HEPS up 21% to 865.1c
Shipping & Transport
Hard challenges for single-contract transport operators
Transport operators, which are a key component of the economic fabric of rural towns, are finding it increasingly difficult to operate in a challenging environment... read more>>
Supply Chain
Massmart extends local supplier chain to City of Tshwane
In order to identify and support local suppliers, Massmart, City of Tshwane and Tshwane Economic Development Agency (TEDA) held a supplier development exhibition for Tshwane-based manufacturers... read more>>
Technology
Brand versus price - what to consider when it comes to tablets

Bruce Byrne

Mobility and always-on connectivity have become a big part of our everyday lives and as such, tablets are now regarded as essential, not only within the consumer space, but also in the business market... read more>>
Beacon technology provider Beamo launches in SA

Issued by Digicape

Location-based beacon technology provider Beamo has launched in South Africa. Beacons provide contextually relevant information that's personal and high-touch at just the right time to a mobile device... read more>>
International
Connected cars to represent 20% of the global car market by 2019
Hi-tech analysts Juniper Research are forecasting that the telematics sector will continue to outperform all other M2M markets over the next five years, in revenue terms, with one in five passenger vehicles connected globally by 2019... read more>>
Pinterest adds shopping with 'Buyable pins'
SAN FRANCISCO, US: Pinterest said on Tuesday it is diving into e-commerce with "pins" that let people buy items they like at the popular online bulletin board. read more>>
YSL advert with 'unhealthily thin' model banned in UK
LONDON, UK: Britain's advertising watchdog said on Wednesday it had banned a magazine ad promoting French fashion house Saint Laurent because the model featured was "unhealthily thin"... read more>>
A short history of Google's algorithm updates

Boris Dzhingarov

Pick the winner in Cannes Sweepstakes
Intelsat partners with BT to support content distribution for BBC World Services
Matt Eastwood is 2015 Print, Poster & Billboard jury president at LIA
Facebook opens new artificial intelligence lab in Paris
Audiences now newspapers' biggest source of revenue - dramatic model shift
More International
Africa
Kenya: Millicom buys 85% stake in Zantel

Lilian Mutegi

Millicom, has agreed to buy an 85% stake in Tanzanian operator Zanzibar Telecom (Zantel) from the Etisalat Group... read more>>
Court rules mobile money in Uganda illegal

Lilian Mutegi

A Ugandan Court has pronounced that mobile money business operated by the five major telecommunication companies in the country is illegal... read more>>
More Africa
Government news
SA to host AU Summit
PRETORIA: South Africa will from Sunday host the 25th Assembly of Heads of State and Government of the African Union (AU)... read more>>
Safa taking legal route against Sunday newspaper

Nthambeleni Gabara

The South Africa Football Association (Safa) is currently seeking legal action against the Sunday Independent following the publishing of what it says is a "not only misleading, but false and defamatory" article, last Sunday... read more>>
South African Competitiveness Forum comes to KwaZulu-Natal
Govt observing test licenses given to broadcasters

Nthambeleni Gabara

More Government news
New business
  • MallWorx awarded additional advertising rights - more info

More accounts  Submit a New account
Jobs offered
Business Development Manager - Cosmetics/Luxury Goods - Cape Town
Business development manager - cosmetics, luxury goods - Sub Sahara Africa. Based in Cape Town. Five years key account management, marketing, brand building, negotiation skills and solid analytical and financial acumen required. Read more >>



New events to diarise
Inspire Trade Expo - 10 Jun 2015 to 12 Jun 2015, Johannesburg
South Africa's only 'business to business' furniture, decor, design and retail trade exhibition taking place 10-12 June 2015 at Gallagher Convention Centre, Midrand. www.inspiretradeexpo.co.za Read more >>


Dilano Design at Inspire Trade Expo - 10 Jun 2015 to 12 Jun 2015, Johannesburg
Dilano Design art will be featured at the Inspire Trade Expo 10-12 June 2015. South Africa's one and only furniture, décor, design and trade expo. Read more >>


Youth Day Extravaganza for the Whole Family
Zip Zap Circus School - 16 Jun 2015, Stellenbosch

Video Surveillance Developments Conference
Mogorosi Communications - 24 Jun 2015 to 25 Jun 2015, Johannesburg

Cashless Payments Summit
Mogorosi Communications - 25 Jun 2015 to 26 Jun 2015, Johannesburg

Supply Chain and Logistics Summit 2015
Knowledge Integration Web (Pty) Ltd - 30 Jul 2015 to 31 Jul 2015, Johannesburg

Winelands Bridal Fair 2015
Donato Events - 1 Aug 2015 to 2 Aug 2015, Stellenbosch

China Homelife Fair South Africa
1 Sep 2015 to 3 Sep 2015, Johannesburg

Smart Procurement World 2015
Commerce Edge South Africa Pty Ltd - 8 Sep 2015 to 10 Sep 2015, Johanneburg | 1 Mar 2016 to 3 Mar 2016, Cape Town

Matjhabeng Bridal Expo
Abanqobi Concepts - 12 Sep 2015, Welkom

Upcoming events
Customer Experience Journey Mapping Workshop - 9 Jun 2015, Johannesburg
If you are starting out your customer experience (CX) transformation or have been on the journey and are looking for inspiration and new ideas, this is the workshop for you. Read more >>


GIBS Big data and analytics for CRM
GIBS - 11 Jun 2015 to 12 Jun 2015, Johannesburg

Customer experience workshop
The Focus Group - 11 Jun 2015 to 12 Jun 2015, Johannesburg

Quotes
Booker T. Washington
"You measure the size of the accomplishment by the obstacles you had to overcome to reach your goals."
Roger Ascham
"It is costly wisdom that is bought by experience."
Don Lancaster
"Most impossible goals can be met simply by breaking them down into bite size chunks, writing them down, believing them, and then going full speed ahead as if they were routine."
David Brinkley
"A successful man is one who can lay a firm foundation with the bricks others have thrown at him."
T.F. Hodge
"Success is not determined by the outcome. The outcome is the result of having already decided that you are successful to begin with."

More quotes  Submit a Quote
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