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Bank customer loyalty eroded by vanilla offerings

Core banking products are largely undifferentiated across the various brands, resulting in customers who are becoming increasingly multi-banked...

11 Apr 2019

Student Village releases student spend report

Youth agency Student Village has released the results of its 2019 Student Spend report, which paints an entirely different picture to previous years, as a new generation, Gen Z, enters the fray...

5 Apr 2019

PwC releases consumer insights survey for 2019

Anton Hugo, retail & consumer leader for PwC Africa and associate directors Rashaad Fortune and Andries Geertsema presented PwC's 2019 Global Consumer Insights Survey at the Peech Hotel in Johannesburg on 3 April...

3 Apr 2019

#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

Nielsen Bases director Esti Prinsloo, who spoke at the Power of Mom Conference, explained that women hold the power when it comes to purchase decisions and their choices change as they go through different life stages...

1 Apr 2019

How payments have impacted the growth of forecourt retail

Advancements made within the card payment technology space have allowed for more seamless card transactions, which in turn has driven the successful expansion of the forecourt retail sector...

By Hymie Marnewick 29 Mar 2019

Customer experience will make or break traditional banks

This is a watershed year for the banking sector as traditional banks face intense competition and disruption from new entrants such as Discovery Bank, Bank Zero and TymeBank...

27 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

#SeamlessSA: Strategic partnerships key to seamless payment ecosystem

Strategic partnerships between payment services are crucial in ensuring that the payment ecosystem is seamless...

By Maroefah Smith 15 Mar 2019

8 trends driving innovation in sub-Saharan Africa

Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces...

12 Mar 2019

Mindset matters more than income when it comes to consumer prosperity - Nielsen

When it comes to feeling prosperous, mindset matters more than income, according to the results of Nielsen's new 2019 Changing Consumer Prosperity Report...

11 Mar 2019

Mobile wallets still have a way to go

Mobile wallets just haven't lived up to expectations...

6 Mar 2019

Extra Smart Shopper rewards for TymeBank users

In conjunction with the official launch of TymeBank today, Pick n Pay has announced that Smart Shopper customers with TymeBank accounts will be able to earn extra points - including rewards outside of Pick n Pay...

26 Feb 2019

Mastercard: South Africans buy into Valentine's Day experiences

For Valentine's Day, South Africans spend more on romantic experiences like travel and dining out rather than traditional gifts. This is according to the latest Mastercard Love Index...

14 Feb 2019

Nedbank, SAA expand Voyager Mile programme to cheque cards

Nedbank customers can now earn South African Airways (SAA) with every swipe of their cheque card...

14 Feb 2019

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