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Heightened price sensitivity in SA fuels Black Friday demand
Heightened price sensitivity in SA fuels Black Friday demand

A recent Nielsen survey shows that South Africans are the third most discount-obsessed shoppers in the world...

3 days ago

Retailers must prepare for cybercrime this festive season
Retailers must prepare for cybercrime this festive season

Retailers are increasingly coming under attack by cybercriminals, and there is little wonder why...

3 days ago

Screengrabs from the ad.
#OrchidsandOnions: Less toil and trouble?

Intriguing: Washing up liquid goes toe-to-toe with one of the big guns but thumbs down to Old Mutual, who has done little for its image in recent times...

By Brendan Seery 26 Nov 2019

Unchanged repo rate may flatten festive sales
Unchanged repo rate may flatten festive sales

The decision to keep the bank repo rate unchanged at 6.5% would appear to be in response to Moody's latest downgrading and an attempt by the SARB to prevent further decline in the country's credit rating...

26 Nov 2019

How to get overseas Black Friday deals with Standard Bank and Aramex Global Shopper
How to get overseas Black Friday deals with Standard Bank and Aramex Global Shopper

Overseas Black Friday and Cyber Monday deals are happening right now. But how do you take advantage of those deals overseas when the online retailer doesn't offer shipping to South Africa?..

Issued by Aramex 25 Nov 2019

What SA's FMCG space can learn from Kenya
What SA's FMCG space can learn from Kenya

The simplest way of optimising route to market is through pre-sales, which then creates a predictable order and allows for the best delivery routes to be calculated...

By Andrew Dawson 25 Nov 2019

Annual digital commerce spend to climb to $19tn by 2024
Annual digital commerce spend to climb to $19tn by 2024

A new study by Juniper Research reveals that global spending on digital commerce will reach $18.7 trillion by 2024, up from $11.2 trillion in 2019...

20 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Dion Jerling, co-founder of Connect Earth was chair of the third and final day of AfricaCom 2019's keynote sessions. He said there had been closer to 17,000 attendees than predicted 15,000 and convened a panel discussion on getting user experience (UX) right...

By Leigh Andrews 15 Nov 2019

Pieter de Villiers, co-founder and CEO, Clickatell
#AfricaCom: Chat commerce leapfrogs in Africa

Chat commerce and chat banking have revolutionised the way companies are serving their customers. Without having to invest in new architecture, companies are able to meet and engage with their clients on the platforms of their choice...

13 Nov 2019

Continuous adaptation: Staying ahead of customer needs
Continuous adaptation: Staying ahead of customer needs

As customers' needs evolve, retailers must adapt to meet those needs, or better yet, stay ahead of them. Retailers must rethink the traditional test and learn cycles...

By Melissa Campbell 8 Nov 2019

How online retailers can prep for success this Black Friday
How online retailers can prep for success this Black Friday

Retailers hoping to secure their portion of the expected 30% year-on-year online Black Friday growth should ensure that they make payments as easy as possible and coordinate marketing across channels...

5 Nov 2019

#FairnessFirst: Go beyond pink branding for true female customer satisfaction
#FairnessFirst: Go beyond pink branding for true female customer satisfaction

Her focus on how financial services, in particular, tend to connect with females consumers in the wrong way was a stand-out section of Barbara Cador, global head of Kantar's CX+ initiative's opening presentation at the Cape Town version of the Kantar customer experience (CX) advantage 2019 masterclass...

By Leigh Andrews 4 Nov 2019

SA's best loyalty programmes for 2019
SA's best loyalty programmes for 2019

The winners of the 2019 South African Loyalty Awards were announced in Cape Town this week...

1 Nov 2019

Kantar's Molenaar (second) and Cador (third) with the rest of the the morning's speakers, coverage on the rest to follow soon!
#ExperienceAdvantage: The secret to winning in the age of experience

Here's what you missed from Barbara Cador, global head of Kantar's CX+ initiative, and Mark Molenaar, head of CX for Kantar South Africa at the Kantar customer experience (CX) advantage 2019 masterclass, with a special focus on learnings from the banking industry...

By Leigh Andrews 29 Oct 2019

Payment platform revenue to climb to $158bn by 2024
Payment platform revenue to climb to $158bn by 2024

Juniper Research expects revenue from payment platforms to increase by 50% between 2019 and 2024...

29 Oct 2019

PayGate partners with Retail Capital to offer merchants short-term working capital
PayGate partners with Retail Capital to offer merchants short-term working capital

South African payment service provider, PayGate has teamed up with Retail Capital to launch Easy Advance, a short-term finance product...

11 Oct 2019

Know your business inside out with a Biz Office
Know your business inside out with a Biz Office

New expectations of transparency and authenticity in business means things like organisational purpose, brand stories, how your company does things, what it believes in and what it stands for, can all play a part in how your company sees itself and how it is seen by others...

Issued by Bizcommunity.com 2 Oct 2019

#FoodNextAfrica: How to whet the appetite of food investors
#FoodNextAfrica: How to whet the appetite of food investors

The global food and beverage business is brimming with innovation. Competition is stiff between FMCG giants and startups racing to get their latest product onto retail shelves and into the hands of consumers...

By Lauren Hartzenberg 30 Sep 2019

Top ratings for Biz Rate Card 2019
Top ratings for Biz Rate Card 2019

Bizcommunity is excited to announce the relaunch of our Biz Product and Rate Card, featuring all-new product infographics, descriptors and more...

Issued by Bizcommunity.com 27 Sep 2019

Image source: Getty/Gallo
Partnerships are key to the future of inclusive payments in SA

The private and public sectors must collaborate to reduce the reliance on cash and encourage the use of digital payment methods and financial services to achieve more inclusive and sustainable economic growth...

5 Sep 2019

Standard Bank targets informal retail economy with $4m Nomanini investment
Standard Bank targets informal retail economy with $4m Nomanini investment

Standard Bank has gained a stake in Nomanini following an investment of $4m. The bank will be able to use Nomanini's fintech platform to uncover data on the informal retail economy...

28 Aug 2019

Trends helping fashion retail SMEs scale up
Trends helping fashion retail SMEs scale up

Even though 54% of South African consumers are swayed by social media when making fashion purchasing decisions, in-store shopping continues to grow...

16 Aug 2019

Screen grab from Nedbank's Secrets.
#OrchidsandOnions: Secrets we don't talk about, but should

Orchids to Nedbank for deciding to do a positive thing and get people thinking, while Rosebank Day Spa gets an Onion for a lost opportunity...

By Brendan Seery 13 Aug 2019

SA's oldest buy-aid organisations adopt new payments platform
SA's oldest buy-aid organisations adopt new payments platform

A new payments services platform called Co-Switch aims to open up the buy-aid market to both consumers and retailers, and it's currently being introduced to Cape Consumers and Iemas' members and retail partners...

13 Aug 2019

Image source: Gallo/Getty.
African online payments sector boosted by major deal

Kenyan headquartered DPO Group has acquired PayFast for an undisclosed sum in a deal that will give local business owners an easier way to accept payments in 18 African countries...

31 Jul 2019

Shoprite K'nect to focus on services like money transfers, ticketing
Shoprite K'nect to focus on services like money transfers, ticketing

The Shoprite Group has launched K'nect stores, which are dedicated to providing access to services like global money transfers, cellphone purchases, bill payments...

30 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

Since 2001, Bizcommunity anticipated the role of company culture as intellectual capital. Biz Press Offices are a "glass box" game changer, offering a window into 18 industry communities...

Issued by Bizcommunity.com 23 Jul 2019

Vodacom, Mastercard launches VodaPay Masterpass digital payments app
Vodacom, Mastercard launches VodaPay Masterpass digital payments app

South African telecoms giant Vodacom and global payments firm Mastercard on Thursday announced a new secure digital wallet and payments app called VodaPay Masterpass...

By Andy Walker 16 Jul 2019

Using tech to enhance the future of cash flow management
Using tech to enhance the future of cash flow management

Cash flow is the main concern of 59% of local small and medium enterprise (SME) owners...

3 Jul 2019

How does data quality underpin success in a changing and disrupted banking environment?
How does data quality underpin success in a changing and disrupted banking environment?

The banking industry is currently in a state of flux. Traditional banks have to contend with new competitors unburdened by legacy technology or business models, making them far more agile and responsive...

By Gary Allemann 1 Jul 2019

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