Retail banks | Bizcommunity

Retail banks | Bizcommunity

News

Access Bank named “Best Financier for Women Entrepreneurs in Africa” at 2025 Global SME Finance Awards

SMEs

Access Bank named “Best Financier for Women Entrepreneurs in Africa” at 2025 Global SME Finance Awards

Issued by The Publicity Workshop 13 Oct 2025

Access Bank drives intra-Africa trade at inaugural conference

Events & Conferencing

Access Bank drives intra-Africa trade at inaugural conference

Issued by The Publicity Workshop 18 Mar 2025

Source: Nthabeleng Likotsi, the founder and managing director of YWBN Mutual Bank.

Banking

Nthabeleng Likotsi champions the first majority Black women-owned mutual bank

Katja Hamilton 18 Mar 2024

Africa takes centre stage as the gender hub for mainstreaming success

Employment Equity

Africa takes centre stage as the gender hub for mainstreaming success

Issued by Business Engage 4 Mar 2024

The future of conversational chat channels in SA

CRM

The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

Image supplied. Hohm Energy’s Ho Ho Hohm… the gift that keeps on giving social media campaign is a play on the stereotypical festive season commercial

Advertising

Ho Ho Hohm… the gift that keeps on giving

20 Nov 2023

Capitec has over 20 million users.

Mobile & Apps

Capitec month end woes continue, but not as bad as last year

Lindsey Schutters 1 Sep 2023

Source: Supplied. Clinton Abbott, head of product management at SunTec.

Trends

#BizTrends: Dynamic segmentation will be the key to banks winning the customer experience in 2023

Clinton Abbott 17 Feb 2023

Source: iStock.

Banking

Big 5 Banks under pressure to differentiate on customer satisfaction and experience

4 Apr 2022

Finance

Exploring the inter-connectedness of commitment, delight, and loyalty in SA retail banking

Mornay Roberts-Lombard 21 Jan 2022

Access Bank's Womenpreneur Pitch-A-Ton Africa welcomes South Africa

Funding

Access Bank's Womenpreneur Pitch-A-Ton Africa welcomes South Africa

Issued by The Publicity Workshop 12 Jul 2021

Goodbye Grobank, hello Access Bank South Africa

Banking

Goodbye Grobank, hello Access Bank South Africa

Issued by The Publicity Workshop 11 May 2021

Trust - a competitive differentiator in retail banking

Banking

Trust - a competitive differentiator in retail banking

Mornay Roberts-Lombard 6 May 2021

The battle of the banks hits a high in digital Covid economy

Banking

The battle of the banks hits a high in digital Covid economy

15 Mar 2021

Dr Tijsbert Creemers-Chaturvedi, managing director and partner, Boston Consulting Group

Banking

Retail banks need to beef up their offering or risk losing 15-25% of their revenue

Tijsbert Creemers-Chaturvedi 5 Jan 2021

Banks need to up their game in customer relationships

Banking

Banks need to up their game in customer relationships

Mornay Roberts-Lombard 3 Nov 2020

Image source: Getty/Gallo

Banking

Banking sector needs to strike balance between digital and traditional channels

18 Mar 2020

Winners from the 2019 Top Brands Awards. Image supplied.

Branding

All the big winners at the 21st Sunday Times Top Brands Awards

20 Sep 2019

CRM

Prevent poor customer service from killing your brand

Wynand Smit 19 Aug 2019

Unpacking the draft Conduct Standard for Banks...

Banking

Unpacking the draft Conduct Standard for Banks...

Dawid de Villiers, Johann Scholtz and Jessica du Toit 10 May 2019

Image source: Gallo/Getty

Banking

Customer experience will make or break traditional banks

27 Mar 2019

#BizTrends2019: Residential property trends

Trends

#BizTrends2019: Residential property trends

Herschel Jawitz 10 Jan 2019

A South African's guide to moving to and making it in Malta: A mark, a yen, a buck or a pound

PR & Communications

A South African's guide to moving to and making it in Malta: A mark, a yen, a buck or a pound

Marcus 'The Maltese Falcon' Brewster 7 Dec 2018

2018 Robyn Putter winners, Ogilvy SA. Image: © Ogilvy CT on

Research

#TopBrands2018: Ogilvy, Koo, Discovery Health excel in Sunday Times Top Brands survey 2018

24 Oct 2018

Finance Minister, Nhlanhla Nene

Financial Services

Creating a framework for an inclusive financial sector

5 Jun 2018

Michael Jordaan. Photo: Invenfin.com

Banking

Bank Zero granted provisional mutual banking licence by Sarb

16 Jan 2018

The 19th annual Sunday Times Top Brands Awards

Branding

The 19th annual Sunday Times Top Brands Awards

Issued by Kantar 2 Oct 2017

Are banks using their loyalty programmes effectively?

Banking

Are banks using their loyalty programmes effectively?

13 Jul 2017

Outsurance in new push with digital experts

Insurance & Actuarial

Outsurance in new push with digital experts

Hanna Ziady 13 Feb 2017

Gareth Whitaker

Banking

Five key shifts expected in the banking sector

3 Feb 2017

Social Media

Social media sentiment shows why customer expectations matter

JP Kloppers 8 Dec 2016

October house price index slows to 6.8% as mortgages slow

Markets & Investment

October house price index slows to 6.8% as mortgages slow

Siphamandla Mkhwanazi 11 Nov 2016

Letting client experience drive innovation

Fintech

Letting client experience drive innovation

Craig Terblanche 28 Oct 2016

#InnovationMonth: How RMB is banking on integrated advertising

TV

#InnovationMonth: How RMB is banking on integrated advertising

Pasqua Heard 20 Sep 2016

The 18th annual Sunday Times Top Brands Awards

Branding

The 18th annual Sunday Times Top Brands Awards

Issued by Kantar 29 Aug 2016

African retail bank of the year

Branding

African retail bank of the year

2 Jun 2016

Digital

National payment system for Ethiopia

24 May 2016

Trends

Which are SA's best and worst brands?

31 Mar 2016

Here are your banking fees for 2016

Banking

Here are your banking fees for 2016

Quinton Bronkhorst 8 Feb 2016

Retail banks need to revolutionise the way they serve customers

Banking & Finance

Retail banks need to revolutionise the way they serve customers

17 Nov 2015

Collaboration to expand access to e-commerce for South Africans

Services

Collaboration to expand access to e-commerce for South Africans

14 Sep 2015

The first day at Retail Banking Africa 2015

Exhibitions & Events

The first day at Retail Banking Africa 2015

10 Sep 2015

Sunday Times Top Brands Conference, Top Brands Awards announced

Branding

Sunday Times Top Brands Conference, Top Brands Awards announced

28 Aug 2015