Communications Specialist

Job description

• A Diploma or Bachelor’s degree in Communications, Public Relations, Journalism, Media Studies, Marketing or related field.

• A minimum of 2 years’ experience in a communications or public relations role.

• Proven corporate storytelling skills.

• Experience executing internal communication campaigns and media relations.

• Working closely with compliance/legal teams is a strong advantage.

• Execute internal communication strategies that align with company goals and culture.

• Draft and distribute internal announcements and leadership updates.

• Collaborate with HR and leadership to support employee engagement and change management initiatives.

• Ensure consistency of internal messaging and tone across all channels.

• Support the Brand team with internal brand trust campaigns

• Craft compelling content for external B2B audiences, including media releases, thought leadership articles, case studies, and white papers.

• Manage relationships with business and trade media, identifying opportunities for coverage.

• Collaborate with B2B Marketing to align B2B messaging across campaigns and platforms.

• Monitor industry trends and competitor communications to inform strategy.

• Partner with the Fraud and Risk teams to craft messaging that is both compliant and accessible.

• Support the preparation of customer- and stakeholder-facing responses in crisis or risk events.

• Draft awareness campaigns (internal and external) around fraud prevention and compliance.

Requirements

• Campaign Management

• Communication Strategy

• Marketing

• Media

• Risk Management