ICT

Articles

Retailers urged to self-enable and stay ahead in tech efficiency

Retailers urged to self-enable and stay ahead in tech efficiency

Peter Ludi 23 Apr 2025

Yesh Surjoodeen is managing director of HP Southern and Central Africa

#BizTrends2025: African innovation depends on investment and protecting intellectual property

Yesh Surjoodeen 5 Feb 2025

Can AI agents improve customer experience in tech support?

Can AI agents improve customer experience in tech support?

Ryan Falkenberg 30 Jan 2025

#BizTrends2025: Future-focused procurement – embracing change and empowering growth

#BizTrends2025: Future-focused procurement – embracing change and empowering growth

Debbie Tagg 28 Jan 2025

#BizTrends2025: 7 steps to riding the next tech PR industry wave

#BizTrends2025: 7 steps to riding the next tech PR industry wave

Ronelle Bester 22 Jan 2025

Source: Supplied. Privesan Naidoo, Executive: Trading Product VP (card and payments) at Nedbank.

#BizTrends2025: The evolution and future of payments and e-commerce in South Africa

Privesan Naidoo 15 Jan 2025

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iStore advertising complaint dismissed by ARB

Karabo Ledwaba 13 Dec 2024

Source: Freepik.com

Making child safety the foundation of cybersecurity strategy

Anna Collard 2 Dec 2024

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How Meta’s new technology aims to protect users from fake celebrity ads

Karabo Ledwaba 22 Oct 2024

Image source: sebastien decoret –

How to add automated voice bots into your call centre: Start simple

Ryan Falkenberg 30 Sep 2024

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MTN’s ‘unlimited’ offer hits a limit: ARB calls for transparency

Karabo Ledwaba 11 Sep 2024

Can AI help change how businesses view customer service emails?

Can AI help change how businesses view customer service emails?

Ryan Falkenberg 8 Jul 2024

Source: © 123rf Google AI is reshaping the digital advertising ecosystem. Why now? asks Geoff Cohen, partner - DY/DX

Google's generative AI search is another nail in the content coffin

Geoff Cohen, DY/DX 3 Jun 2024

Image supplied. Mbudzeni Neluvhalani, SEO specialist at Nerdware, says understanding SGE's influence is key for maximising website effectiveness in our ever-evolving digital world

Search Generative Experience: It's like magic - and key to website effectiveness

Mbudzeni Neluvhalani 16 May 2024

Dumisani Moyo is the marketing director at SAP. Source: Supplied.

#AfricaMonth: Dumisani Moyo, marketing director at SAP, envisions innovation in Africa

Karabo Ledwaba 10 May 2024

Widespread adoption of AI is shaping next-gen customer service

Widespread adoption of AI is shaping next-gen customer service

Linda Saunders 26 Apr 2024

Welcome to the era of the AI co-pilot

Welcome to the era of the AI co-pilot

Nick Durrant, Bluegrass Digital 11 Apr 2024

How AI can streamline human capital management for SMEs

How AI can streamline human capital management for SMEs

Dumisani Moyo 3 Apr 2024

Marian Scala is the acting NTT SVP of Marketing & Demand Generation. Source: Supplied.

Dimension Data fully rebrands to NTT Data in MEA region

Karabo Ledwaba 3 Apr 2024

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#MDPMI: Open AI's ChatGPT surprises founders with mass adoption

Karabo Ledwaba 26 Mar 2024

Inquiry chair James Hodge is leading the public hearings. Source: YouTube.

Elon Musk's X Corp faces backlash for refusing to participate in Competition Commission inquiry

Karabo Ledwaba 5 Mar 2024

Geoff Seeley is the CMO for PayPal. Source: PayPal.

PayPal appoints Geoff Seeley as new CMO amid job cuts

Karabo Ledwaba 27 Feb 2024

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