Motor industry complaints rise
Ombudsman spokesman Ruben Els said in 2008 there were 17039 complaints registered and 19700 in 2009.
"This means more and more people want to have independent verification."
The rise in complaints was directly linked to the rising cost of labour and the deteriorating condition of roads in the country.
The main complaints related to tyres, poor service and engine problems.
Also significant were problems with wheels and cooling systems.
"The recession impacted on consumers as well, resulting in non-compliance with service schedules, warranty terms and conditions, and failing to honour monthly instalments," said the ombudsman.
The turnaround time for repairs and services continued to improve despite the severe shortage of skilled technicians.
This was due to the cutback in the waiting period for spare parts as the year progressed.
Source: Sapa
Source: I-Net Bridge
For more than two decades, I-Net Bridge has been one of South Africa’s preferred electronic providers of innovative solutions, data of the highest calibre, reliable platforms and excellent supporting systems. Our products include workstations, web applications and data feeds packaged with in-depth news and powerful analytical tools empowering clients to make meaningful decisions.
We pride ourselves on our wide variety of in-house skills, encompassing multiple platforms and applications. These skills enable us to not only function as a first class facility, but also design, implement and support all our client needs at a level that confirms I-Net Bridge a leader in its field.
Go to: http://www.inet.co.za
