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Spotlight on Africa

In light of Retail Congress Africa, taking place over the next couple of days, this week features an article on the greater role the government ought to play in order to ease some of the challenges and enable growth in the retail sector. Professor Roger B. Mason, Wholesale and Retail Leadership Chair at CPUT, who will be speaking at the event, shares some insights on the subject.

Moreover, for brands to succeed in Africa, they will need to find a distribution partner that is able to build a successful route to market, writes Michael Wood. "In order to do this, brands need to invest more into managing and building the capabilities of their distributors. The problem is not scarcity of distributors, but rather a lack of skills and ability."

Then Danette Breitenbach weaves through Euromonitor International's latest report, stating that the African hair-care market will be a massive growth market for the continent. "The hair business in South Africa, Nigeria and Cameroon is estimated to be worth more than $7.6bn. Of this figure the black hair-care market is worth $4.2bn ... Contrary to popular belief, black women are not the biggest buyers of human hair - white women are..."

Jessica Taylor, Retail Editor (@Biz_Retail)
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Weekly top stories
DHL playing a key role in expanding retail in Africa

AT Kearney's 2015 Global Retail Development Index has listed sub-Saharan Africa as the 'big story' for 2040, similar to that of China 30 years ago, where today, retailers are expanding four to five times faster than retailers in the US and Europe... Read

Finding the right distribution partner in Africa

Michael Wood

As many manufacturers have experienced, finding a distributor in Africa is challenging. For brands to succeed in Africa, they will need to find a distribution partner that is able to build a successful route to market... Read

Taste faces battle with rollouts, conversions

Larry Claasen

Shareholders in Taste Holdings are being asked to underwrite a R226m rights offer that would fund the roll-out of its Starbucks coffee outlets and Arthur Kaplan jewellery chain. This follows the group bringing Domino's to SA last year to replace its Scooters and St Elmo's branded outlets... Read

Enabling organisational change by taking a people-centric view

Sachin Ram-Asary

How can a customer-centric, fact-based approach benefit the change process? Read

New TV ad from Superbalist.com features skinny dip

In the 30-second ad, we watch the unfolding of a serendipitous skinny dip, where models shedding their clothes with reckless abandon becomes a unique way in which to showcase the apparel - one garment at a time... Read

Between 'Y' and 'Z' is a new generation that will reshape customer service

Aki Kalliatakis

They're here, a whole new generation of 'Teens' and 'Tweens', the 15- to 25-year-olds of today, making up around 24% of the population, who will change the face of retail shopping and already demand a high level of customer care... Read

Loyalty programmes - research indicates perceived value of rewards must outweigh cost

The pilot South African Loyalty Programme Member Engagement Survey canvassed 750 members of loyalty programmes in key sectors across the country in an online survey conducted by Tritech Media and Eighty20... Read

Spur to launch healthier 'better for you' children's food initiative

Children have always been valued as Spur customers in their own right - and catered for accordingly - whether via play areas and Secret Tribe membership or themed parties and their own kid's menu. It is this particular menu that is currently being reworked to give South African children 'better for you' meal choices... Read

African hair care market set for massive growth

Danette Breitenbach

The hair business in South Africa, Nigeria and Cameroon is estimated to be worth more than $7.6 billion. Of this figure the black hair-care market is worth $4.2 billion. Euromonitor International, which reported on the figures, says the African hair care market will be a massive growth market for the continent... Read

[Retail Congress Africa] The government can do more to enable growth in the retail sector

South Africa's diverse and competitive retail sector is a key driver of economic growth with an average GDP contribution of 13%. It is also one of the biggest employers at roughly 23% of the labour force, behind only the public and the mining sectors... Read

Kellogg delays Pioneer's cereal merger

Fifi Peters

Pioneer Foods, a JSE-listed firm and the country's biggest cereal maker, did not get it all on Monday as its merger with Future Life has been momentarily thwarted by rival Kellogg... Read

Mango fashion now online from Spree

The international brand Mango can now be delivered around SA from Spree, the online fashion retailer... Read

Banking & Finance
Investors have to be wary of Pick n Pay dividend trap

Shaun Harris

In recent interim results, Pick n Pay declared a healthy dividend payment. Shareholders should be happy, and probably are. But which shareholders? read
Clicks Group: Fresh scent of cash

Stafford Thomas

Summing up the key to Clicks' resilience, the health and personal care group's CE, David Kneale, says: "In good and bad times, people always want to look and feel good." read
Commercial Property
Key malls help Rebosis deliver solid results
Rebosis Property Fund's dominant retail centres performed strongly in the year ended-August, helping the group achieve its highest distribution growth yet... read
Record high Xmas predictions for Middelburg Mall
Record trade highs are being reported at Mpumalanga's Middelburg Mall, with its shopper numbers growing by an unprecedented 32% over the past year. All signs point to the regional shopping centre achieving record high sales figures this festive season... read
CSI
MySchool MyVillage MyPlanet funds edible garden
Chapel Street Primary School in Woodstock, Cape Town recently celebrated the first harvest from its new edible garden with a harvest table of dishes created by chef and ex-MasterChef contestant, Sue-Ann Allen... read
Educational hand hygiene talks run by Initial on Global Handwashing Day a huge success

Issued by Rentokil Initial

This year, on Global Handwashing Day, Initial volunteers all over the country visited local schools and townships to deliver the message that clean hands save lives, and to share their hand-washing tips... read
E-commerce
Three Ships whisky launches online shopping
Three Ships whisky has launched a live, online shopping experience and tomorrow, 27 October 2015, consumers will be able to purchase the first of 800 limited edition Three Ships 10 Year Old Single Malt Single Cask PX Finish whiskies in real time, which is a first in South Africa... read
How to build an efficient control centre for your digital business

Sven Hammar

How do you measure an e-commerce site? Which KPIs are good to have when running a digital business, and should control the daily e-commerce activities? How can e-commerce companies get a comprehensive view of KPIs from multiple systems? read
Fashion, Clothing & Textiles
Maps Maponyane to launch menswear line with Spree
Spree, the South African online fashion retailer, has picked Maps Maponyane to work with them on their Spring/Summer 2015 range, from being a model in the recent summer campaign and TV ad to curating for the Maps' EDIT featured in the online store... read
FMCG
Non-alcoholic alternative to wine launches countrywide
Zari, a non-alcoholic alternative to wine, is launching Zari Lifestyle, its 750ml bottle, in Pick n Pay stores across the country this week... read
J.C. Le Roux launches new limited edition
With the new limited edition J.C. Le Roux Chrysalis Collection, each individual sparkling wine has been transformed with beautifully designed foils and ribbons adorned with butterflies, birds, enchanted forests and flowers to represent new life... read
Rugby-loving biltong supplier offers exclusive deal to corporates to boost staff morale

Issued by Just Perfect

One of the largest suppliers of biltong in South Africa has issued an offer that is sure to put a smile back on the faces of South Africans after the weekend's Rugby World Cup heartbreak... read
Green Sustainability
Green cleaning beats bleaching
In March 2015, Euromonitor International compiled a series of reports about the state of cleaning in South Africa. From laundry habits to surface cleaning, toilet care and home care, the research indicated that South African consumers generally focus on price when making a buying decision... read
Health & Safety
Are pests scaring you out of your home this Halloween? The experts at Rentokil are a pest's worst nightmare

Issued by Rentokil Initial

For some people there is nothing as scary as the thought of pests invading in their home. The experts at Rentokil are made of sterner stuff, and this year for Halloween, they're turning the tables on pests... read
Manufacturing
Factories in distress as fund dries up
The R5bn manufacturing competitiveness enhancement programme, established by the government to cushion local manufacturers from the effects of the global financial crisis, has been exhausted, leaving a lot of companies in distress. read
Business continuity in manufacturing
The disciplines of business continuity management are increasingly helping some of the world's leading manufacturers to identify and mitigate the complex set of risks they face... read
Evraz Highveld sale faces legal spoiler
The sale of Evraz Highveld Steel & Vanadium to Hong Kongbased International Resources may be in jeopardy, with the shuttered steel maker's parent company Evraz plc bringing court challenge against the business rescue plan of its South African subsidiary... read
Integration for end-of-line optimisation

Issued by Pyrotec

Negating the opportunity for human error on a production line, as well as reducing packaging costs, optimising product coding activities, and meeting industry regulatory requirements, can be ensured by integrating machinery networks... read
Packaging
Packaging shares: Buy in bulk, perhaps

Marc Hasenfuss

Can investors wrap up attractive longer-term returns from Bowler Metcalf (Bowcalf) and Astrapak, two of the JSE's smaller packaging companies? read
Tetra Pak takes five print excellence awards
Tetra Pak Southern Africa recently won five awards in the FTASA Flexographic Print Excellence Awards 2015, including two Gold, two Silver, and one Bronze... read
Regulatory
Lewis to return R67m to customers

Zeenat Moorad

Amid mounting pressure to root out bad credit practices, retailer Lewis Group says it will refund R67.1m to pensioners and self-employed customers for "mistakenly" selling them unemployment insurance... read
Retail Marketing
[Biz Takeouts Podcast] 155: Focus on PR - Trust, data and talent with four industry experts
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Andre Fourie, Galia Kerbel, Nicola Nel and Ingrid Lotze... read
Retailers
Toys R Us gets retail rights to Animal Planet
South African toy retailer Toys R Us has acquired exclusive retail rights to the Animal Planet toy range, which is inspired by Animal Planet, the wildlife-focused television channel, and replicates various creatures through 'life like' depictions... read
Sales
Food and beverages industry income up 8.4% in August
International
Lanvin designer Elbaz quits fashion house after 14 years
PARIS - Alber Elbaz is to leave Lanvin after 14 years as its creative director, the Paris-based fashion house said on Wednesday, fuelling rumours he might take over the vacant seat at Christian Dior... read
Alibaba expands despite slowing China growth
SHANGHAI - Chinese online giant Alibaba on Tuesday posted robust quarterly results showing better-than-expected sales growth, allaying fears stemming from cooling in the world's second largest economy... read
Nestle restarts Maggi noodle production in India
MUMBAI - Nestle said Tuesday it had restarted production of Maggi noodles in India after a government ban was overturned, in a major step towards getting the hugely popular brand back on shelves... read
More International
Africa
Atterbury opens R800m Achimota Retail Centre in Ghana
Atterbury has completed the R800m ($60m) Achimota Retail Centre located in northeastern Accra, Ghana. The 15,000 m² retail destination attracted thousands of shoppers and curious locals.. read
More Africa
Business
South African swagger won't work in Africa

Michael Wood

There are a few fundamental practices that need a fresh approach if we are going to embrace a united African economy, something that will benefit the whole of Africa and not just us... read
New business
  • ID Logistics adds two new clients to its portfolio - more info

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New appointments
  • Islamic Fashion & Design Council appoints new country manager - more info

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Jobs offered
Key Accounts Representative - Johannesburg
Lumoss Mouldings is looking for a sales manager for its retail division. The candidate must have a minimum of 15 years' experience and be able to manage a sales team. Read more >>



Production Manager - Retail Display/Shopfitting - Johannesburg
Scan DisplayScan Retail's Johannesburg branch is looking for a production manager, with experience in the shopfitting/retail display/exhibition environments, to run the production facility and manage installation teams. Read more >>



Merchandise Planner - Furniture - Cape Town
Your merchandise planning expertise will be well-utilized in our world-class business! This person will be responsible for planning and forecasting the merchandise range within the designated business unit. Read more >>



Retail Interior Draftsman - Cape Town
Décor/interiors company is seeking a draftsman to assist in the design of our world-class showroom floors. Read more >>



Furniture Buyer - Sourcing - Cape Town
This position is responsible for planning and selecting of a range of furniture products to sell in Weylandts retail branches working on guidelines from the company directors and within established budgets. Read more >>



Showroom Administrator - Johannesburg
Excellent opportunity in our world-class showroom. This role combines reception/front desk responsibilities as well as handling queries and administration for client's sales and orders. Read more >>



Senior Décor Sales Consultants - Cape Town
Weylandts are looking for sales consultants to provide an excellent service to our discerning clients, building up sales using their excellent networking and contacts in the community. Read more >>



Senior Décor Sales Consultants - Johannesburg
Weylandts are looking for sales consultants to provide an excellent service to our discerning clients, building up sales using their excellent networking and contacts in the community. Read more >>




New events to diarise
The Business Excellence Forum and Awards
ActionCOACH SA - 5 Nov 2015 to 6 Nov 2015, Johannesburg


5 November - Somerset West Event
Xtraordinarywomen - 5 Nov 2015, Cape Town


Retail Credit Conference 2015
Trade Conferences International - 11 Nov 2015 to 12 Nov 2015, Johannesburg


Township Business Conference and Expo
Moshate Media - 11 Nov 2015 to 13 Nov 2015, Johannesburg


Bridal Fair at The Oyster Box Hotel
SA Bridal Fairs - 15 Nov 2015, Umhlanga


Service design fundamentals Cape Town
DesignThinkers Group - 19 Nov 2015, Cape Town


SASDC Synergy Conference 2015
SASDC - 23 Nov 2015 to 24 Nov 2015, Johannesburg


South Africa Forex Expo
Savannah Services - 5 Feb 2016 to 6 Feb 2016, Johannesburg


The 3rd Annual Smart Procurement World WC 2016
Smart Procurement World - 1 Mar 2016 to 3 Mar 2016, Cape Town


Commercial Equipment Africa Exhibition 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Upcoming events
Retail Congress Africa - 3 Nov 2015 to 4 Nov 2015, Cape Town
This congress will bring together 300+ candidates from domestic and international businesses, providing an invaluable opportunity to share ideas, be inspired and network with those directing the future of the industry. Read more >>

Retail Congress Africa
i2i Events Group - 3 Nov 2015 to 4 Nov 2015, Cape Town


Reputation Management Conference
Reputation Matters - 6 Nov 2015, Cape Town


The Great South Christmas Toy Fair
Richies Model Cars - 8 Nov 2015, Johannesburg


Quotes
Marie Curie
"We must believe that we are gifted for something, and that this thing, at whatever cost, must be attained."
George Addair
"Everything you've ever wanted is on the other side of fear."
Theodore Roosevelt
"Believe you can and you're halfway there."
Anais Nin
"Life shrinks or expands in proportion to one's courage."
Christopher Columbus
"You can never cross the ocean until you have the courage to lose sight of the shore."

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