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Growth spurt

If there is one question that is always on the mind of any business owner, no matter what the business, large or small, it's "How do we grow?" Whether that means floor space, market share or customer base. In answer to that, we have a little something for almost everyone this week...

At the SAPICS 2015 conference, attendees will hear why putting people first is the key to supply chain success; Sid Peimer shares the six traps that will lose you market share, and Aki Kalliatakis asks whether customer-driven companies need to lose their customer focus?

We look at why Nigeria is among the 20 fastest growing economies in the world, at the role demographics plays in consumer behaviour, how retail data can help one succeed in Africa, and why e-commerce is the new economy of this continent.

Have a successful week!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © thewet - Fotolia.com Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Weekly top stories
Nigeria among 20 fastest growing economies

According to latest survey released by New York based financial newswire service, Bloomberg, Africa's largest economy Nigeria has been ranked among 20 fastest growing economies in the world...

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Mobile payments' perceived insecurity

Anton Vukic

Mobile methods of payment first came on the scene around ten years ago. At first, adoption was slow, as mobile technology was not on the level it needed to be to support the functions needed...

Read more >>



Shoprite goes to top court over loss of licence to sell wine next to food

Franny Rabkin

When grocery retailers in the Eastern Cape lost their licences to sell wine on their shelves alongside groceries, it was an arbitrary deprivation of property, Shoprite Checkers argued at the Constitutional Court yesterday...

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Putting people first - the key to supply chain success

A South African success story proves that focusing on relationships with people in developing healthy partnerships works better than simply spending more on processes and upgrading technology...

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Growthpoint, Acucap merger finalised

The Competition Tribunal and Takeover Regulation Panel have confirmed their approval, without any conditions, for Growthpoint's offer to acquire all the shares in Acucap that it does not already own by way of a scheme of arrangement...

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Bread market 'competitive' in KwaZulu-Natal and Western Cape

Nick Hedley

The bread market in KwaZulu-Natal and the Western Cape has become "very competitive" on prices, according to Tiger Brands, which owns the Albany brand...

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To succeed in Africa, look at its retail data

Zeenat Moorad

It turns out that soaring gross domestic product, population and governance alone are not enough to predict brand success in Africa...

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Bricks and mortar stores still popular

The physical store is still the preferred shopping place for South Africans in spite of significant growth in online buying, a survey released Tuesday, 10 March 2015, showed...

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Factors driving demand for UHT milk in Africa

Penny Ntuli

UHT milk sales by volume garnered 53% of market share in 2013, outstripping demand for chilled milk for the first time in South Africa...

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Demographics and their role in consumer behaviour

Customers influence generally comes from a series of issues when making purchasing decisions. This is true across the globe, and as such, the sub-Saharan Africa consumer is no different...

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Maximising customer conversations across today's complex media landscape

Ian Drummond

Since their customers today live in a multichannel world, brands need to think carefully about how they will use different touchpoints in combination with each other to maximise opportunities to engage with their audiences...

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Do once customer-driven companies need to lose their customer focus?

Aki Kalliatakis

Looking at all companies, at some stage in their history they were fantastic with customers - and then lost their way. We need to question whether the pressure to produce profit is so forceful...

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Six traps that will lose you market share

Sid Peimer

In physics, the Law of Conservation of Energy states that energy can neither be created nor destroyed - it can just change from one form to another. However...

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Large or small - whistle blowing remains the best call for business

Small companies are both disproportionately victimised by fraud and significantly under-protected by anti-fraud controls, a combination that could easily put them out of business...

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E-commerce is the economy of Africa

Africa is the world's second largest and second most populated continent. Currently experiencing a digital revolution, it has become a major attraction for many new businesses...

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Design Indaba
Winners at the Design Indaba Expo 2015
This year, Design Indaba Expo 2015 welcomed a mix of over 600 creatives from across the African continent and a full Events Arena programme hosting local and international designers, authors and artists... read more>>
Banking & Finance
From Christmas to crisis for consumers

Aki Kalliatakis

President Zuma may refer to challenges but as petrol, electricity and food costs go up and wages failed to match inflation, consumers and small businesses had better go into crisis mode.... read more>>
Brand News
AVI injects R65m into its coffee creamer business

Nick Hedley

Branded consumer goods company AVI is investing about R65m to grow its coffee creamer production capacity‚ as demand for the milk and cream substitute grows... read more>>
SABMiller expects African beer consumption to grow 'significantly'
SABMiller, the world's second-largest brewer, expects beer consumption in Africa to grow "significantly", saying this optimistic view is underscored by the rise of the middle class and strong economic growth... read more>>
Commercial Property
Broll is on a roll, with first multiple property auction
Twenty commercial properties will go under the hammer on Thursday 26 March 2015 at The Wanders Club in Illovo, Johannesburg, when the newly formed Broll Auctions and Sales holds its first multiple property auction... read more>>
Owner-occupier investment could be key to growth
Owner-occupier investment continues to drive growth within commercial property market at levels experienced in 2012/2013, a vote of confidence in the future of South Africa's commercial property market... read more>>
CSI
Disadvantaged lives get better with Albany
Vans teams up with Skateboarding for Hope
For Greenpop, the grass is greener with Houdt
CRM
Momentum, Pick n Pay partnership set to Multiply customer rewards
Members of Multiply, the wellness and rewards programme offered by Momentum, who are also Pick n Pay smart shopper members, can now multiply their smart shopper points by up to 10 times through a new partnership... read more>>
Distribution
L'Oreal and CFAO - golden partnership for Ivory Coast
L'Oreal will draw on its expertise in beauty products and the strength of its consumer brands to accelerate its expansion into key markets of French-speaking West Africa through a production and distribution partnership with CFAO... read more>>
Exhibitions & Events
One-day SME coaching opportunity will increase bottom line
SME growth is essential for South Africa's employment and development opportunities to be realised but SME owners, driven by passion and necessity, often lack the foresight for an actionable strategy... read more>>
The Taj Classic Wine Trophy winners results
As Master of Ceremonies, Nicola Jackman, awarded coveted Bacchus Trophies to only sixteen of the wines that entered the Taj Classic Wine Trophy 2015 at the awards reception held on 6 March 2015... read more>>
Beauty and brandy unite at 2015 Fusion Showcase
Fiera Milano appoints Heidi Warricker as GM
FMCG
Fruits of the vine come from Finlayson
Extra, extra - Chivas newest super-premium edition
Franchising
Menu cost increases need to be done right

Tanya Spence

Increasing profitability and sustainability often requires change, essential for progress but not always easy, especially where it affects the consumer... read more>>
Import/Export
SA bulk exports rise by 16.4% y/y in Feb after Jan's surge

Helmo Preuss

SA's bulk export volumes rose by 16.4% year on year (y/y) to 14.9-million tons (Mt) in February after surging by 34.1% y/y in January to a record monthly total of 16.4Mt... read more>>
In-store Media
ESL product innovations focus on retailer ROI

Issued by XON Retail Solutions

Pricer has created an intelligent store platform based on its electronic shelf label (ESL) system that enables retailers to deal with issues such as shelf space optimisation, planogram compliance, customers' in-store experiences, omni-channel efficiencies, order preparation and click and collect... read more>>
Logistics
Coega plan under way for cargo airport
Coega could soon become a multi-platform international transportation hub with plans for a cargo airport under way... read more>>
Manufacturing
SA Jan manufacturing production down 2.3% y/y
Manufacturing production fell in January due to lower production in divisions such as food and beverages‚ glass and non-metallic mineral products‚ petroleum‚ and communication apparatus and professional equipment... read more>>
Joint move on Adcock underlines shift at PIC

Mark Allix and Sikonathi Mantshantsha

The Public Investment Corporation (PIC) and Bidvest Group yesterday, 11 March 2015, said they were looking at a tie-up to give them joint control of Adcock Ingram, underlining a strategic shift in the PIC's approach to investment... read more>>
Packaging
Make your on-pack information count

Issued by Pyrotec

In today's information-saturated FMCG environment, consumers are making better-educated purchase decisions than ever before. This is especially true when it comes to health- and wellness-related issues... read more>>
Retailers
New desktop website for OLX
The site has launched a new desktop website including added search function technology; additional categories; a unique 'Favourites' list, making buying far simpler; and a sleeker design... read more>>
Shipping & Transport
SAAFF, the future frontier - topic at 2015 Annual Congress
Aptly themed 'New Frontiers', the South African Association of Freight Forwarders' (SAAFF) annual Congress takes place 14-16 October 2015 at the ICC in Durban... read more>>
Supply Chain
MEC wants IDZs to step up agro-processing
The Eastern Cape industrial zone could learn from the prominent role agriculture plays at the Dube Trade Port in KwaZulu-Natal, Agriculture MEC Mlibo Qoboshiyane said on Wednesday, 11 March... read more>>
Training
Seed Academy offers programme for developing entrepreneurs
Seed Academy, the school for entrepreneurs has broadened its training offering from a focus on startups to developing entrepreneurs of small and micro businesses... read more>>
International
Burger King cuts soft drinks from kids' meals
WASHINGTON DC, US: US fast-food chain Burger King is cutting soft drinks from its children's meals amid mounting pressure to reduce the amount of sweet sodas children drink... read more>>
New contest offers $10,000 for start-ups
emaze, a new presentation technology for B-to-B, has announced the beginning of its start-up pitch contest, with $10,000 in prizes awarded to the presentation that wows the voting public and start-up industry leaders... read more>>
Diebold launches anti-skimming technology
LONDON, UK: Representing global losses in excess of a billion Euros, skimming remains the most prevalent type of ATM crime and a major concern for financial institutions (FI)... read more>>
Apple Watch may move the needle on wearable tech
SAN FRANCISCO, US: Apple launched its first new product category since 2010, with its smartwatch... read more>>
As hacking grows, biometric security gains momentum
WASHINGTON DC, US: With hackers seemingly running rampant online and millions of users compromised, efforts for stronger online identity protection - mainly using biometrics - are gaining momentum... read more>>
Women's Wear Daily to become weekly
China's ambitious IT sector lays claim to global role
Yahoo sees 'end-to-end' email encryption by year-end
World News Publishing Focus examines media trends around the globe
Dubai Lynx announces 2015 Winners
Duncan Trigg, David Shiffman join comScore
US charges filed in largest internet breach on record
Lend me your ears... in a digitally distracting world
CLIO Healthcare Awards open for entries
More International
Africa
Y&R Advertising partners in East Africa
Yossi Schwartz, chairman of Y&R South Africa and Africa, announced that Y&R Advertising and VML have partnered with leading, multi-disciplinary communications agency, Creative Edge Ltd, based in Nairobi... read more>>
African tourism acts to shake off Ebola stigma
Al Jazeera slams trial delay
More Africa
Government news
Competition Commission's guidelines for determining administrative penalties

Ahmore Burger-Smidt

The growing need from the Competition Tribunal, the Competition Appeal Court and various stakeholders, for the Competition Commission to develop guidelines for determining administrative penalties, has been recognised by the Commission... read more>>
Tax benefits of public-private partnerships

Graeme Palmer

It is becoming commonplace for government to enter into arrangements with a private party where the government provides land for the construction or improvements to buildings by the private party without parting with ownership of the land... read more>>
Is SA ready to be a knowledge economy?

Richard Firth

While government initiatives set to improve the country's science and technology output are laudable, the question must be asked: is SA ready to transition to a knowledge-based economy?... read more>>
Meeting vehicle local content goals 'needs state help'
Plans to meet local content targets in the motor industry were unlikely to succeed until the government adopted a co-ordinated approach to development of the automotive supply chain, Toolmaking Association of SA MD Dirk van Dyk said on Tuesday, 10 March... read more>>
Final notice and regulations for tax-free investments approved

Mareli Treurnicht

On 20 February 2015, National Treasury issued a media statement indicating that the Minister of Finance approved the final notice and regulations introducing tax-free investments, which came into effect on 1 March 2015... read more>>
Port Ngqura creates jobs
The Port of Ngqura has managed to create over 800 permanent jobs in the Eastern Cape, Public Enterprises Minister Lynne Brown said on Monday... read more>>
Solar water heating delay hurts investments

Linda Ensor

Condolences pour in for Minister Chabane
Government acknowledges seriousness of waste problem
Eskom to commission an inquiry
A million registrations for .za
Judgment determines state liability, wrongfulness and the duty of care

Rishal Bipraj

Govt conducting assessments of municipalities
Education gets lion's share of Limpopo budget
Global megatrends to transform agribusiness in Africa reveals PwC survey
Food for thought... NW government rejects catering report
Zambian President admitted to SA hospital
Zuma chided for remarks on land reform

Linda Ensor

Coega to commission EIA for aeronautical industrial cluster project
SCA clarifies relationship between VAT vendor and SARS

Graeme Palmer

Young money - a view from the youth

Mbongeleni Hlomuka

More Government news
Lifestyle
The art of summer cuisine

Eugene Yiga

When people eat at the Belmond Mount Nelson, they tend to choose dinner at the Planet Restaurant. And for good reason: Executive Chef Rudi Liebenberg's creative flair is the reason this eatery was a finalist for the top-10 restaurants in the country at last year's Eat Out Awards. read more>>
The loveliness that is La Belle

Angie White

La Belle Bakery & Bistro is upmarket flavour and sophistication meets unpretentious comfort. It's a place where beauty is abundant and relaxation is paramount, offering exceptional service incomparable to anywhere else I've ever been. read more>>
Find your foodie zen at Kyoto Garden Sushi

Ruth Cooper

Nestled in-between Kloof Street's bustling trendy pubs and restaurants, one finds a refreshing Asian oasis in the form of the 2014 Eat Out Award-winning Kyoto Garden Sushi. read more>>
Motoring news
The C1 has got the looks

Henrie Geyser: motoring editor

The new C1 Citroen is the prettiest of the three virtually identical motoring triplets who share the same engine, mechanical set-up, body parts and chassis but have individual exterior looks and living quarters... read more>>
More Motoring news
Travel news
Arabella... love at first sight...

Brian Berkman

What's not to love about 113 hectares of pristine fynbos...? read more>>
More Travel news
Jobs offered


New events to diarise
Wear SA - 'Fashioning the Future' workshop
espAFRIKA - 25 Mar 2015, Cape Town

South African Eco Film Festival
While You Were Sleeping - 26 Mar 2015 to 2 Apr 2015, Cape Town, Pretoria, Johannesburg, East London

Ladies Networking Dinner
The Face of Jozi - 25 Apr 2015, Johannsburg

GRI Africa Regional Conference
Global Reporting Initiative - 12 May 2015 to 13 May 2015, Johannesburg

Executive Think Tank 2015
nlighten - 14 May 2015, Johannesburg

Forging Enterprise and INSME
MCI South Africa - 26 May 2015 to 28 May 2015, Cape Town

Mobile Business Seminar
Knowledge Integration Web (Pty) Ltd - 28 May 2015, Windhoek

E-Commerce Law and Security Conference 2015
Alpha Omega Events - 3 Jun 2015 to 4 Jun 2015, Johannesburg

Africa's Big Seven
Exhibition Management Services (Pty) Ltd - 21 Jun 2015 to 23 Jun 2015, Midrand

SAAFF Congress 2015
CVLC - 14 Oct 2015 to 16 Oct 2015, Durban

Upcoming events
5th Annual EnviroMining Conference
Intelligence Transfer Centre - 18 Mar 2015 to 19 Mar 2015, Gauteng

Marketing for mom-owned business
LIFT Marketing Brand Elevation Specialists - 18 Mar 2015, Cape Town | 20 Mar 2015, Cape Town | 21 Mar 2015, Cape Town

Quotes
Jarod Kintz
"You gotta run more than your mouth to escape the treadmill of mediocrity. A true hustler jogs during the day, and sleepwalks at night."
Habeeb Akande
"The difference between greed and ambition is a greedy person desires things he isn't prepared to work for."
Malcolm Gladwell
"If you work hard enough and assert yourself, and use your mind and imagination, you can shape the world to your desires."
Vince Lombardi
"Perfection is not attainable, but if we chase perfection we can catch excellence."
Sanjo Jendayi
"Greatness is sifted through the grind, therefore don't despise the hard work now for surely it will be worth it in the end."

More quotes  Submit a Quote
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