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Retail

Bye Black Friday, hi Cyber Monday

Black Friday dominated the retail space last week, and today we celebrate Cyber Monday. Checkers, the first SA food retailer to have taken part in the one-day extravaganza, teamed up with Uber to offer the first 1,000 new users a free (up to R100 each way) return trip to any Checkers store. In the case of high online traffic caused by such events, Sven Hammar explains how to understand your site's usage and load characteristics as a gauge for interpreting how much work an online platform performs, and how well it performs under stress. On the state of social shopping, Matt Zajechowsk provides an introduction to e-commerce integrations for social media, supported by an interesting infographic on the subject.

Some exciting launches: Footwear manufacturer New Balance is experimenting with 3D printing, having announced the upcoming launch of the first ever high performance running shoe with a 3D-printed midsole. Krispy Kreme launched in SA at The Zone @ Rosebank in Johannesburg on Wednesday, seeing over 200 fans camp out the night before, and another few hundred joining the queue throughout the day. While Toys R Us launched a gaming and electronic site called RZone.

Woolworths Food has completed the first phase of removing confectionery from checkout aisles of 104 stores, with plans to implement the change in an additional 62 stores by the end of June next year; the remaining to be completed in a phased approach over the next two years.

Jessica Taylor, Retail Editor (@Biz_Retail)
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".




Weekly top stories
Understand your infrastructure's usage and load characteristics for online success

Sven Hammar

Black Friday and Cyber Monday are here and it is instrumental to keep your e-commerce platform in perfect health. Key areas to keep an eye on are usage and load characteristics - they are gauges for interpreting how much work an online platform performs, and how well it performs under stress... Read

New Balance 3D-printed midsoles in the making

[Newswatch] New Balance announced this week that it will be launching the first high performance running shoe with a 3D-printed midsole... Read

Toys R Us launches gaming and electronics site

In response to the growing popularity of gaming and technology in the South African market, Toys R Us has launched R-Zone, a gaming and consumer electronics site designed by Durban-based digital agency Broken Pony Club... Read

Woolworths implements removal of confectionery from checkout

Woolworths today announced the completion of the first phase of replacing sweets and chocolates with better snacking options at the checkout aisles of 104 stores, including a number of medium and small stores over and above new and large format stores, as per its statement released in August... Read

Krispy Kreme fans camp out

Krispy Kreme fans were invited to an action-packed, celebrity-studded camp-out at The Zone @ Rosebank on Tuesday, 24 November as they counted down to the official opening of the very first Krispy Kreme store on the African continent at 7am yesterday... Read

Checkers teams up with Uber for Black Friday

The Black Friday sales promotion will return to Checkers this Friday, 27 November. Checkers was the first food retailer to bring Black Friday to South African shores in 2014, and this year has also teamed up with Uber to offer selected customers a free, seamless journey to and from their supermarkets on the day... Read

800th Krispy Kreme store officially opens in SA

The media launch of international doughnut brand Krispy Kreme was held earlier this week at the Zone in Rosebank, Johannesburg... Read

SA to draw up rules for drone makers

Andiswa Maqutu

The South African Civil Aviation Authority, which in July promulgated regulations governing the operation of drones, is considering requirements for manufacturers... Read

An introduction to e-commerce integrations for social media

Matt Zajechowsk

Here, Matt Zajechowsk provides an overview of integrated shopping on Pinterest, Instagram, YouTube, Facebook and Twitter... Read

Banking & Finance
New payment tool provides access to non-credit card online shoppers
What sets PayU Wallet apart from other offerings in the market is the ability for users to load cash into their Wallet Balance via card, Electronic Funds Transfer (EFT) or cash deposit at a bank or ATM. This opens up online shopping to non-credit card shoppers, solving the perennial problem of access... read
Quantum Foods declares a final dividend of 10c per share
Pioneer Foods FY diluted HEPS up 12% to 613c
Commercial Property
Vukile announces half-year results
The Vukile Property Fund has reported 7% growth in distributions per share for its half year to 30 September 2015, delivering results in line with its market guidance. Its results show strong operational performance and an increased retail property focus... read
V&A Waterfront's Watershed turnover grows by 300%
The Watershed opened for trade in October 2014 after an R50-million transformation of an existing craft market space, and has fast become an important facilitator and supporter of local entrepreneurship through the sale of handmade items and African design... read
CSI
R1.385m allocation to rhino conservation by MyPlanet Rhino Fund
The MyPlanet Rhino Fund recently allocated R1.385m in funding towards rhino conservation causes across the country that vary from rhino protection and monitoring to saving and raising rhino orphans... read
It's a Princess Kind of Day with Barbie and Blue Horizon
The new Barbie clothing range has been launched in selected Edgars stores nationwide, coinciding with a new local CSI initiative driven by Blue Horizon Licensing in the hopes of providing greater opportunities to better the lives of women in need... read
CRM
Woolworths ups savings with WRewards
Woolworths has made changes to its loyalty programme, WRewards - a tiered, card-based loyalty programme that rewards its customers instantly with savings on over 1,000 products in store... read
A personalised shopping experience - the next step for SA's online retailers

Jaco Barnard

With the rise of industrialisation, shopping became a mass-market, impersonal experience. Today, however, we are seeing a significant trend back to an experience-driven economy... read
E-commerce
Understand your infrastructure's usage and load characteristics for online success

Sven Hammar

Black Friday and Cyber Monday are here and it is instrumental to keep your e-commerce platform in perfect health. Key areas to keep an eye on are usage and load characteristics - they are gauges for interpreting how much work an online platform performs, and how well it performs under stress... read
Trampling to-do lists with Task Monkey

Leigh Andrews

It's a South African app, e-commerce task agency and 100% safe platform to earn extra cash. Here's why Task Monkey is the perfect solution for time-strapped South Africans looking to get things done... read
The future of short-term insurance

Gideon Galloway

If clients are at the centre of our businesses, we have to adapt to their shopping preferences. If they want to shop online, then we have at least to meet them half way by creating the necessary channels and platforms for them to evaluate their options properly... read
Pakistan to invite PayPal, Alibaba to start e-commerce services
ISLAMABAD - Pakistan is set to invite global online payment giants PayPal and Alibaba to offer their services in the country, the IT ministry has said, after easing its e-commerce rules... read
Fashion, Clothing & Textiles
Summer holidays with Rubi by Cotton On
The global retail brand Cotton On has announced that its footwear and accessories brand Rubi will open its first standalone stores in Johannesburg this month. The first two standalone stores will be at Centurion Mall and The Glen Shopping Centre... read
Ackermans launches kids Style Squad range

Issued by Ackermans

Two of South Africa's up-and-coming kids clothing fashion designers, 12-year-old #Jodi_V from Cape Town and 14-year-old Bongz from Johannesburg, conceptualised an exclusive limited edition range for Ackermans... read
FMCG
Distell and Terlato Wine Group is merging spirits
Distell Group has established a joint venture with US-based Terlato Wine Group to maximise distributions and sales of its top brands... read
SAB launches Carling Blue Label
SAB has launched Carling Blue Label, SAB's first single malt variety beer, which comes with a rich malty flavour, a subtle yet complex aroma and a smooth finish... read
Franchising
Franchisees must plan for a successful holiday boom time
In a few short weeks, another year will draw to a close and thousands of South Africans will begin setting off for holiday destinations around the country. For franchise owners, especially those in the fast food business, their busiest and most lucrative time of the year awaits... read
Health & Safety
Tips from the experts on how to get rid of flies this summer

Issued by Rentokil Initial

The experts at Rentokil give advice on getting rid of flies and preventing a fly infestation this summer... read
Hospitality
[Biz Takeouts Podcast] 158: The Bookmarks 2016 and Premier Hotels & Resorts
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Fred Roed and Alan Campbell... read
Logistics
SA drop-off point courier service Pargo grows to 1,500 pickup points

Graham van der Made

Collection and drop-off point courier service Pargo has shown significant growth over the past year. Ventureburn had a chance to catch up with the founders Lars Veul (pictured right) and Derk Hoekert (pictured left) about the company... read
Six tips for the online Black Friday and Cyber Monday sales
As SA consumers increase their use of online shopping and become part of the frenzied international Black Friday and Cyber Monday online sales, taking advantage of the amazing deals and getting them back home to SA in a cost-effective and reliable way will make the difference between scoring a great deal or having your bargain dreams dashed... read
Manufacturing
Oct PPI for final manufactured goods 4.2% y/y vs Sept 3.6% y/y
Producer inflation is sharply higher year on year in October at 4.2% after a 3.6% year-on-year increase in September... read
Packaging
Gains and headwinds make for a year of mixed fortunes at Nampak

Mark Allix

Nampak's financial year ended-September was one of "mixed fortunes" for the company... read
Research
South African youth still love Nokia
The Ask Afrika Youth Brands Awards, released on 22 November, indicate that the youth market still favours Nokia as the number one brand, with Shoprite second, Mr Price third and Edgars fourth in this year's survey... read
Research
Market research: more than just a once-off investment

Gareth Pearson, Issued by BMi Research

So, you've launched a new product or opened a new business unit or even started a whole new company from scratch, and did all your homework in the way of market research beforehand?... read
Sub-Saharan Africa presents varied view of consumer confidence levels

Issued by Nielsen

The latest Nielsen Consumer Confidence Index (Q3) shows a varied view for sub-Saharan Africa as despite it having increased by five points in Ghana (99) in the third quarter, it decreased five points in Nigeria (127), the first decline since inception of the CCI in quarter 3 of 2014... read
Retail Marketing
The in-store experience: Still the most powerful differentiator in the competitive retail space

Leanne Freeman, Issued by BMi Research

These days, in a tough economic climate where competitors fight for control of consumers' hard-earned rands, the retail environment has to work that much harder to keep its customers, and keep them happy... read
FCB Joburg crafts Huletts first TVC in a decade

Issued by FCB Africa

Huletts, a brand synonymous with sugar in South Africa, is advertising on national television for the first time in more than 10 years with the commercial that won FCB Joburg its above-the-line business a few months ago... read
Security
Be vigilant over Christmas, RBS executive warns shoppers
As the year draws to a close, shopping malls begin to experience a significant rise in foot traffic as many South Africans and international tourists rush to complete their Christmas shopping... read
International
Black Friday online shopping rivals stores: US survey
WASHINGTON - Many Americans bought online as they did in physical stores during the Thanksgiving weekend shopping splurge, the National Retail Federation said on Sunday, highlighting a growing trend away from the traditional Black Friday consumer assault... read
More International
Africa
CEO of Supermart.ng Raphael Afaedor on the state of Nigeria's e-commerce

Paul Adepoju

The last time I spoke to Raphael Afaedor in person, he was still the co-founder of Jumia, his face and that of Tunde Kehinde's had just been on Forbes and they were the focus of the foreign press including CNN. I was able to drag him aside in the hall where Jumia was celebrating its first year anniversary and when I asked him what was next for e-commerce in Nigeria... read
Nigerian e-commerce store brings Black Friday and Wonderbag to Ghana
With the recent launch and success of Wonderbag slow cooker into the Ghana and Nigeria markets in 2015, Nigerian e-commerce store Jumia approached the brand to be part of this year's sale extravaganza... read
More Africa
Business
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John Sanei

The internet has created two clear pockets of people: the hyper-informed consumer and the hyper-sensitive staff member... read
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Farren Roper

One of the biggest mind shifts when it comes to managing relationships with customers as a business to business (B2B) company is that the rules of customer engagement have changed... read
[Relentlessly Relevant] 7. To innovate, train yourself to think: 'That's awesome! Now imagine if ...'

Douglas Kruger

Keen to innovate in your business? Here's a simple approach, based on how quickly human knowledge is advancing... read
Jobs offered



New events to diarise
Canal Walk's Ice Galaxy Space Slide
4 Dec 2015 to 10 Jan 2016, Cape Town


Melrose House Antiques and Vintage Fair
Melrose House Antique Fair - 16 Dec 2015, Pretoria


Professional Sales
The Peer Training Group - 21 Jan 2016, Johannesburg


South Africa Forex Expo
Savannah Services - 5 Feb 2016 to 6 Feb 2016, Johannesburg


The 3rd Annual Smart Procurement World WC 2016
Smart Procurement World - 1 Mar 2016 to 3 Mar 2016, Cape Town


Smart Procurement World 2016 Conference and Expo
Smart Procurement World - 8 Jun 2016 to 9 Jun 2016, Durban


African Stomach Trade Industry Conference 2016
Ntsiki Business and IT International (Paty) Ltd. - 5 Aug 2016, Cape Town


Commercial Equipment Africa Exhibition 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Pro Sound and Light Africa 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


The 10th Annual Smart Procurement World Indaba
Smart Procurement - 13 Sep 2016 to 15 Sep 2016, Johannesburg


Upcoming events
Service Design Thinking Fundamentals Cape Town
DesignThinkers Group - 7 Dec 2015, Cape Town


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RT @scotwingo: Awesome new Amazon Prime Air drone video, they now have vert/horiz hybrid. Software looks amazeballs!! https://t.co/tyQoxli... - Mon Nov 30
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