Direct MarketingSouth Africa’s spam-call era is over and call centres must evolve or dieJG Bezuidenhout, Issued by Offernet 11 Jun 2026
BrandingThe call centre practice putting brands at riskNatalie van der Merwe and Andrew King 21 Jul 2025
Artificial IntelligenceThe chat commerce revolution: Turning conversations into customer conversionsJonathan Elcock, Issued by rather.chat 6 May 2025
ServicesTruecaller active users in Africa reaches 43 million, introduces new business identity solution15 Apr 2021
Digital#FutureFit Yourself: Stop manipulating NPS scores by incentivising your staff!Carmen Murray 17 Jan 2019
