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Simple | Bizcommunity

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Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 15 hours

Bissell announces strategic partnership launch in South Africa with Legend Housewares

Trends

Bissell announces strategic partnership launch in South Africa with Legend Housewares

Issued by DarkMatter Marketing PTY (Ltd) 16 hours

Higher Education

AI in the classroom is hard to detect – time to bring back oral tests

Shahper Richter and Patrick Dodd 1 day

Pack hope, restore dignity: How your company can make a real difference this 16 Days of Activism

CSI & Philanthropy

Pack hope, restore dignity: How your company can make a real difference this 16 Days of Activism

Issued by TEARS Foundation 1 day

Clearwater Mall unveils sign language interpreting service

Retail Services

Clearwater Mall unveils sign language interpreting service

1 day

Image source: Getty Images

Law Practice

The secret to a sustainable and profitable law practice: Ideal clients

Andrea Paulsen 1 day

ESG

Work that matters: How OLC is turning brand purpose into real-world change

Issued by OLC Through The Line Communications 1 day

#RAPT BizTrendsTV | Nokulinda Mkhize: How Spiritual wellness is changing the workplace

BizTrendsTV

#RAPT BizTrendsTV | Nokulinda Mkhize: How Spiritual wellness is changing the workplace

Danette Breitenbach 1 day

Digital

Black Friday's digital waste: Are brands getting buried?

Scott Reinders 2 days

Finance

Are you losing money? The hidden fees in your retirement fund

David Shochot 24 Oct 2025

Source: Supplied.

Materials & Equipment

Polymer technology reshapes heavy lifting with stronger, more durable bearings

24 Oct 2025

The digital circuit breaker: Why marketing can no longer outsource resilience to IT

Digital

The digital circuit breaker: Why marketing can no longer outsource resilience to IT

JG Bezuidenhout, Issued by Offernet 23 Oct 2025

Why South African supply chains can’t afford to wait for autonomy

Supply Chain

Why South African supply chains can’t afford to wait for autonomy

Goitseona Raseroka and Anton de Klerk 23 Oct 2025

How to build creative confidence

Advertising

How to build creative confidence

Issued by eatbigfish 23 Oct 2025

Image source: stockking from

Talent Acquisition

Are these red flags making top talent avoid your company?

22 Oct 2025

When workplace AI harms employees, who’s to blame?

4th Industrial Revolution

When workplace AI harms employees, who’s to blame?

Nadeem Mahomed, Safee-Naaz Siddiqi, Dylan Greenstone 22 Oct 2025

AutoTrader Intelligence redefines the way South Africans buy and sell cars

AutoTech

AutoTrader Intelligence redefines the way South Africans buy and sell cars

Issued by AutoTrader 21 Oct 2025

VML South Africa has appointed Danelle Stiles (left) as chief operating officer and Insaaf Khan (right) as chief client officer (Image supplied, composite: Bizcommunity © Lesley Svenson)

Advertising

VML's new-look exco, with 2 significant appointments

21 Oct 2025

Labour Law & Unions

Labour Court restraint of trade ruling hinges on time and territory

Tim Laurens 21 Oct 2025

Katie Andrews, Business Unit Director, Irvine Partners

Tourism

Tourism in flux: Why economics, policy and storytelling will decide who wins

Katie Andrews 21 Oct 2025

Mental health isn’t a campaign, it’s a culture

Mental health

Mental health isn’t a campaign, it’s a culture

Issued by icandi CQ 21 Oct 2025

Pep Home unveils affordable luxury summer collection

Fashion & Homeware

Pep Home unveils affordable luxury summer collection

21 Oct 2025

Image credit: Bekah Beckman on

Nutrition

Fruit juices in South Africa are getting a free ride: why they should have the same health warning labels as fizzy drinks

Siphiwe Dlamini 21 Oct 2025

Mariëtte van Wyk, Technical Specialist, The BEE Chamber

Skills Development & Training

A business guide to avoiding the December bursary trap

Mariëtte van Wyk 20 Oct 2025

Outthink your category - Unlock innovation through outside inspiration

Advertising

Outthink your category - Unlock innovation through outside inspiration

Tumisang Matubatuba, Issued by eatbigfish 21 Oct 2025

Image source: DC Studio from

Management & Leadership

Leading with compassion: How to manage a grieving brain at work

Anja van Beek 20 Oct 2025

Software

Google Business Profile menus

Leroy Meyer, Issued by Social Places 20 Oct 2025

Regine le Roux, Reputation Matters founder and MD, says from a communication perspective, there is much to learn from how the Cape Town Marathon organisers handled the cancellation of the event (Image supplied)

PR & Communications

Crisis communications: Lessons from the Cape Town Marathon

Regine le Roux 20 Oct 2025

How to spec the perfect PC for your business

Hardware

How to spec the perfect PC for your business

Werner Joubert, Issued by ASUS 17 Oct 2025

The hustle myth is broken: SA entrepreneurs need emotional intelligence, not burnout

How To Start Up

The hustle myth is broken: SA entrepreneurs need emotional intelligence, not burnout

Alex de Bruyn 17 Oct 2025

Cover Bokkie pet insurance ad found confusing

Advertising

Cover Bokkie pet insurance ad found confusing

Karabo Ledwaba 17 Oct 2025

From boardroom to classroom: Why senior leaders are going back to school

Higher Education

From boardroom to classroom: Why senior leaders are going back to school

Bryson Pather, Issued by Regent Business School 17 Oct 2025

The rise of the private label and how brands can fight back

FMCG

The rise of the private label and how brands can fight back

Issued by TLC Worldwide Africa 16 Oct 2025

Marketing & Media

#WorldFoodDay: When food feels uncertain, trust becomes the nourishment

Zina Zwakala 16 Oct 2025

Source: Reuters/Mike Hutchings

Fintech

Absa Bank embraces the future with Ripple's digital asset custody technology

16 Oct 2025

Emira champions biodiversity with non-toxic eco pest control initiative

Facilities & Property Management

Emira champions biodiversity with non-toxic eco pest control initiative

Issued by Catchwords 15 Oct 2025

Consumers demand healthier food options despite rising costs

Research

Consumers demand healthier food options despite rising costs

16 Oct 2025

The One Club for Creativity has launched The One Show Indies, dedicated to celebrating the work of independent agencies, design firms, production houses, and creators (Image supplied)

The One Club for Creativity

The One Club for Creativity launches awards to celebrate indie agencies

15 Oct 2025

MDNtv becomes official non-profit partner of GlobalGiving

Media

MDNtv becomes official non-profit partner of GlobalGiving

Issued by MDNTV 15 Oct 2025

Rand Merchant Bank (private banking category) is the Ask Africa Orange Index 2025 overall winner

CRM, CX, UX

SA consumer is rebalancing under money-related stress

15 Oct 2025

The rise of digital payments in SA's cash-heavy townships

Banking & Finance

The rise of digital payments in SA's cash-heavy townships

Annelene Dippenaar 15 Oct 2025

Data centres near cooling crisis as AI demand surges

Data & Analytics

Data centres near cooling crisis as AI demand surges

Dean Wolson 14 Oct 2025

#Orchids&Onions: Checkers cooks with Jamie Oliver, Vaseline warms hearts

#OrchidsandOnions

#Orchids&Onions: Checkers cooks with Jamie Oliver, Vaseline warms hearts

Brendan Seery 14 Oct 2025

5 reasons to register A .Tech domain name

Services

5 reasons to register A .Tech domain name

Issued by Domains.co.za 14 Oct 2025

The biggest business news websites in South Africa

Online Media

The biggest business news websites in South Africa

Issued by Broad Media 14 Oct 2025

Image credit: Cansa

Oncology

Pep, Cansa encourage breast self-exams with pink towel

14 Oct 2025

Talent Acquisition

Why you should apply consumer marketing techniques to recruitment

Celeste Sirin 13 Oct 2025

Source: Supplied. Justin Hobday – Chief Operating Officer, Health Safety and Environment (HSE) – NOSA; Johan Gerber - Senior Non-Executive Advisor, DEKRA Industrial; Carina Kleinhans, Health Safety and Environment (HSE) Manager at DEKRA Industrial and Pieter Erasmus – Chief Executive Officer, NOSA.

Infrastructure & Utilities

Setting a gold standard: Dekra Industrial wins Noscar Award for 11th year in a row

10 Oct 2025