Customer service delivery | Bizcommunity

Customer service delivery | Bizcommunity

News

Clicks opens its first omnichannel warehouse

Retailers

Clicks opens its first omnichannel warehouse

18 Mar 2024

#AfricaMonth: Nigerian social entrepreneur empowers women through sustainable fashion

Social Entrepreneurship

#AfricaMonth: Nigerian social entrepreneur empowers women through sustainable fashion

Imran Salie 26 May 2023

Internet

RocketNet appoints new COO and CMO

7 Mar 2023

Can SA telcos win the financial services race?

Telecoms & Networks

Can SA telcos win the financial services race?

Diana Miguel 7 May 2021

Tourism & Travel

Customer-centric strategies will grow tourism industry

13 Dec 2019

Helmut Resisinger, CEO, Orange Business Services

IoT

The rise of The Internet of Enterprises

Helmut Resisinger 5 Jun 2019

#AUW2019: Customer mistrust hampers power utility digitalisation

Energy

#AUW2019: Customer mistrust hampers power utility digitalisation

16 May 2019

What businesses need to know about business continuity, disaster recovery

ICT

What businesses need to know about business continuity, disaster recovery

Mike Rees 15 Nov 2018

Malefetsane Mohlakoana

Accounting & Auditing

Internal auditing adds strategic value

Malefetsane Mohlakoana 23 Oct 2018

This is what customer management tools should do for your business

Software

This is what customer management tools should do for your business

Edward Carbutt 13 Jun 2018

#BizTrends2018: Hospitality trends set to dominate 2018

Trends

#BizTrends2018: Hospitality trends set to dominate 2018

Avukile Mabombo 17 Jan 2018

Do you personalise your marketing efforts?

Marketing

Do you personalise your marketing efforts?

Pasqua Heard 28 Feb 2017

#BizTrends2017: The gamechangers for digital marketers

Trends

#BizTrends2017: The gamechangers for digital marketers

Pilira Mwambala 27 Jan 2017

SAA celebrates 20 years of flying to Ghana

Aviation

SAA celebrates 20 years of flying to Ghana

7 Jul 2016

With technology, there's no need to fear the walking dead

Technology

With technology, there's no need to fear the walking dead

Lee Naik 2 Jun 2016

Thomas Schaefer, chairman and MD of Volkswagen Group South Africa and Stefan Mecha, director of sales and marketing at Volkswagen Group South Africa with Kevin Pillay of Barons Volkswagen Pietermaritzburg.

Dealers

Barons Pietermaritzburg named 2015 Volkswagen Dealer of the Year

16 May 2016

Commerce Month

#CommerceMonth: Why uAfrica's eCommerce Awards have been put on hold

Jessica Taylor 25 Apr 2016

Members of the Roman’s Pizza marketing team: Benitta van den Berg, Danielle Hattingh, Bonnie Cooper, Kerry De Klerk and Tara Efstratiou.

Marketing

#CommerceMonth: Slicing into Roman's brand-building secret recipe

Leigh Andrews 21 Apr 2016

Milpark Education's School of Investment and Banking reviews the retail banking sector in Africa

Banking

Milpark Education's School of Investment and Banking reviews the retail banking sector in Africa

Issued by Milpark Education 17 Dec 2015

The power of Humanness shown in The Ask Afrika Orange Index

Services

The power of Humanness shown in The Ask Afrika Orange Index

2 Apr 2014

Branding

Will the R1,5 billion SAA borrowed rescue it?

Chris Moerdyk 7 May 2013

Kenya's National Social Security Fund rebrands

Branding

Kenya's National Social Security Fund rebrands

Carole Kimutai: @CaroleKimutai 17 Sep 2012

ICT

What lies beneath: behind the scenes of a business transaction

Rick Parry 24 May 2012

Skills Training

Inter-Active Technologies gets highest Services SETA rating

9 May 2012

Branding

Mr Delivery yet another brand on elections service delivery bandwagon

19 May 2011

Training

Free frontline training from Disney Institute

29 Apr 2010

Logistics & Transport

Transnet back on track

19 Mar 2010

Zain Nigeria's call centre commences operations

CRM, CX, UX

Zain Nigeria's call centre commences operations

29 Jul 2009

ICT

TeleMasters posts huge profit

Lesley Stones 21 May 2009

Mobile

Celtel introduces 0708 combination

Remmy Nweke 8 Oct 2007

Education

When someone telephones your company...

7 Sep 2007

Research

Effective communication is key for superior customer service

6 Sep 2007