Complaints | Bizcommunity

Complaints | Bizcommunity

News

Karl Haechler, CEO, Burson Africa, says being visible in an AI-generated answer is not the same as being believed (Image supplied)

World PR Day

#WPRD2026 | Visibility without credibility is just exposure without influence

Karl Haechler 14 Jul 2026

Judge ordered to apologise to litigants for year-long delay

Legal

Judge ordered to apologise to litigants for year-long delay

13 Jul 2026

Artificial Intelligence

Nigeria to investigate tech firms over news content use

MacDonald Dzirutwe 8 Jul 2026

Compliance is not a marketing strategy, trust is, says Irene Gregory, CEO of the IMM Institute (Image supplied)

Advertising

Compliance is not a marketing strategy; trust is - just ask the ARB

Irene Gregory 7 Jul 2026

Competition Law

CompComm to launch inquiry into franchise market

Derek Lötter, Claire Reidy, Nazeera Mia and Aneesa Valodia 2 Jul 2026

Burton Naicker, CEO of Miway

Insurance & Actuarial

Strong ombud performance reflects Miway’s ongoing commitment to fairness

Issued by MSL South Africa 30 Jun 2026

Municipal elections put South Africa's service crisis in focus

Infrastructure, Innovation & Technology

Municipal elections put South Africa's service crisis in focus

Issued by Bullion PR & Communication 30 Jun 2026

Source: Supplied. A photograph of the outbuildings and farmhouse comprising the Mouton House in McGregor, taken in 2018 before it was completely stripped by vandals.

Property

Heritage farmhouse in McGregor unlawfully demolished by municipality

Steve Kretzmann 26 Jun 2026

The Department of Social Development underspent on social grants in the 2025/26 financial year. Illustration: Lisa Nelson

Health & Social Welfare

R4.8-billion meant for social grants goes unspent

Marecia Damons 25 Jun 2026

A box of Ozempic made by Novo Nordisk is seen at a pharmacy in London, Britain. Image credit: Reuters/Hollie Adams/File Photo

Ethics & Medicolegal

Pretoria pharmacy loses to Novo Nordisk in weight-loss drug battle

23 Jun 2026

South Africa’s drone law blind spot comes under scrutiny

Technology

South Africa’s drone law blind spot comes under scrutiny

22 Jun 2026

Artificial Intelligence

More than chatbots: why business AI agents are Big Tech’s next product battleground

Guy Bate 19 Jun 2026

Domain name disputes unpacked

Corporate & Commercial Law

Domain name disputes unpacked

Issued by SchoemanLaw 17 Jun 2026

Legal Practice Council says it has disciplined legal practitioners who fail to deliver judgments after their terms as an acting judge end. Archive photo: Ashraf Hendricks / GroundUp

Law Practice

Who holds acting judges accountable for late judgments?

Marecia Damons 17 Jun 2026

Why leading safari lodges and hotels partner with Sam Hospitality for staff training

Hospitality

Why leading safari lodges and hotels partner with Sam Hospitality for staff training

Issued by Sam Hospitrain Training 11 Jun 2026

Image credit: on Pexels

Neurology

The hidden cost of stress: What jaw tension is costing your workforce

Liezel Olivier 10 Jun 2026

PR & Communications

How to lose a customer in 16 days

William Smook 8 Jun 2026

Managing incentives and competitions the right way

Marketing

Managing incentives and competitions the right way

Issued by Caxton Media 3 Jun 2026

Jonathan Kohler, CEO of Landsdowne Properties

Residential Property

Buying an apartment? Check these 6 short-term letting risks first

Jonathan Kohler, Issued by Landsdowne Properties 26 May 2026

Image source: Maxim Kazmin –

Corporate & Commercial Law

High Court backs municipality’s right to reject bidders over reputational harm

Charlise Finch and Shekesh Sirkar 26 May 2026

A snippet from the ad. Source: YouTube.

Advertising

ARB clears Wildebeest Brandewyn ad accused of promoting binge drinking

Karabo Ledwaba 21 May 2026

Facilities management is reshaping property performance in South Africa

Facilities & Property Management

Facilities management is reshaping property performance in South Africa

Issued by Facilities Management Expo 19 May 2026

Logistics inefficiencies pressure South African SMEs

Logistics & Transport

Logistics inefficiencies pressure South African SMEs

11 May 2026

Labour Law

Labour Court rules on quid pro quo harassment and contractor conduct

Sibusiso Dube and Tony Misago 4 May 2026

Social Media

South African influencers push back on unpaid deals, signal market shift

Kgothatso Tema 23 Apr 2026

Two South African insurance giants collect 87% of all funeral policy premiums deducted directly from pension and disability grants paid out by the South African Social Security Agency (Sassa). Illustration: Lisa Nelson

Health & Social Welfare

Two insurance giants dominate Sassa funeral deductions

Anton van Zyl and Raymond Joseph 9 Apr 2026

Image credit: on

Coal, Oil & Gas

South Africa's fuel price mechanism to receive a major overhaul

8 Apr 2026

Source: © BlueSkyIm -

Labour Law

Whistleblower overload - part 2: Mitigation through clear policies and redirected claims

Luway Mongie and Graham Damant 7 Apr 2026

Image credit: The Green Connection

Mining

Mining companies and land rights in South Africa: how environmentalists have used the law to defend communities

Mzingaye Brilliant Xaba 26 Mar 2026

Image source: cottonbro studio from

Labour Law

Whistleblower overload - part 1: When grievances masquerade as whistleblowing

Luway Mongie and Graham Damant 25 Mar 2026

Podcast with MacG is widely popular in South Africa with hundreds of thousands of views per episode. Source: YouTube.

Podcasts

Government takes baby steps to regulate podcast industry

Karabo Ledwaba 18 Mar 2026

The creepy King has officially been retired. Source: Burger King.

Advertising

Burger King says goodbye to mascot, hello to better service

Karabo Ledwaba 17 Mar 2026

Pollution is killing Gauteng’s fresh water sources

Food, Water & Energy Security

Pollution is killing Gauteng’s fresh water sources

Seth Thorne 12 Mar 2026

AI-generated image created by Gemini, composed by Bizcommunity

Corporate & Commercial Law

No escaping accountability: Professional deregistration doesn't mean 'off the hook'

Jean-Paul Rudd 11 Mar 2026

How SMEs can use AI for product development

SMEs

How SMEs can use AI for product development

Jeremy Lang, Issued by Business Partners Limited 10 Mar 2026

Justice Ponnan has accepted the appointment as chairperson of the Broadcasting Complaints Commission of South Africa’s (BCCSA) Appointment and Appeals Committee (AAC) (Image supplied)

Media

Justice Ponnan appointment to uphold broadcasting integrity

6 Mar 2026

Neglecting customer experience is stunting small business growth

CRM

Neglecting customer experience is stunting small business growth

Liezel Jonkheid 2 Mar 2026

Riyana Ajam is the founder and creative director of Warp & Weft. Source: Supplied.

Advertising

Why the burnout narrative in creative agencies misses the mark

Riyana Ajam 2 Mar 2026

Doctors complain about choice of equipment at Gauteng hospital as thousands await cancer scans

Public Health

Doctors complain about choice of equipment at Gauteng hospital as thousands await cancer scans

Chris Bateman and Raymond Joseph 19 Feb 2026

Image source: Racool_studio from

Labour Law

Employers warned: Employees are not assets, rules Labour Court

Bradley Workman-Davies 18 Feb 2026

Source: Pexels.

Residential Property

What every sectional-title property owner should know about dispute resolution

17 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CRM

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026

Jean-Paul Rudd, Partner, Adams & Adams

Corporate & Commercial Law

Prior accounting discrepancies lead to coverage denial in new suits

Jean-Paul Rudd 6 Feb 2026

First hospital in Malawi is accredited to international standards

Hospital Groups

First hospital in Malawi is accredited to international standards

Issued by COHSASA 6 Feb 2026

Backed by over a decade of global case studies cutting water, carbon and costs

Facilities & Property Management

Backed by over a decade of global case studies cutting water, carbon and costs

Zea Gove, Issued by Propelair SA 2 Feb 2026

Image source: kstudio from

Labour Law

Employers warned: Labour inspectors to enforce retirement fund payment laws

Deirdre Phillips and Chloë Loubser 29 Jan 2026

State is blocking access to Sassa grants, argue activists

Inclusion, Empowerment & Social Justice

State is blocking access to Sassa grants, argue activists

Marecia Damons 29 Jan 2026

The Department of Social Development, South African Social Security Agency (SASSA) and National Treasury want a ruling that declared several regulations governing the R370-a-month Social Relief of Distress (SRD) grant unconstitutional overturned. Archive photo: Ashraf Hendricks

Health & Social Welfare

SRD grant increase is “simply unaffordable” says Treasury

Marecia Damons 26 Jan 2026

Law Practice

New deputy public protector appointed

23 Jan 2026