Complaints | Bizcommunity

Complaints | Bizcommunity

News

Social Media

South African influencers push back on unpaid deals, signal market shift

Kgothatso Tema 23 Apr 2026

Two South African insurance giants collect 87% of all funeral policy premiums deducted directly from pension and disability grants paid out by the South African Social Security Agency (Sassa). Illustration: Lisa Nelson

Health & Social Welfare

Two insurance giants dominate Sassa funeral deductions

Anton van Zyl and Raymond Joseph 9 Apr 2026

Image credit: on

Coal, Oil & Gas

South Africa's fuel price mechanism to receive a major overhaul

8 Apr 2026

Source: © BlueSkyIm -

Labour Law

Whistleblower overload - part 2: Mitigation through clear policies and redirected claims

Luway Mongie and Graham Damant 7 Apr 2026

Image credit: The Green Connection

Mining

Mining companies and land rights in South Africa: how environmentalists have used the law to defend communities

Mzingaye Brilliant Xaba 26 Mar 2026

Image source: cottonbro studio from

Labour Law

Whistleblower overload - part 1: When grievances masquerade as whistleblowing

Luway Mongie and Graham Damant 25 Mar 2026

Podcast with MacG is widely popular in South Africa with hundreds of thousands of views per episode. Source: YouTube.

Podcasts

Government takes baby steps to regulate podcast industry

Karabo Ledwaba 18 Mar 2026

The creepy King has officially been retired. Source: Burger King.

Advertising

Burger King says goodbye to mascot, hello to better service

Karabo Ledwaba 17 Mar 2026

Pollution is killing Gauteng’s fresh water sources

Food, Water & Energy Security

Pollution is killing Gauteng’s fresh water sources

Seth Thorne 12 Mar 2026

AI-generated image created by Gemini, composed by Bizcommunity

Corporate & Commercial Law

No escaping accountability: Professional deregistration doesn't mean 'off the hook'

Jean-Paul Rudd 11 Mar 2026

How SMEs can use AI for product development

SMEs

How SMEs can use AI for product development

Jeremy Lang, Issued by Business Partners Limited 10 Mar 2026

Justice Ponnan has accepted the appointment as chairperson of the Broadcasting Complaints Commission of South Africa’s (BCCSA) Appointment and Appeals Committee (AAC) (Image supplied)

Media

Justice Ponnan appointment to uphold broadcasting integrity

6 Mar 2026

Neglecting customer experience is stunting small business growth

CRM

Neglecting customer experience is stunting small business growth

Liezel Jonkheid 2 Mar 2026

Riyana Ajam is the founder and creative director of Warp & Weft. Source: Supplied.

Advertising

Why the burnout narrative in creative agencies misses the mark

Riyana Ajam 2 Mar 2026

Doctors complain about choice of equipment at Gauteng hospital as thousands await cancer scans

Public Health

Doctors complain about choice of equipment at Gauteng hospital as thousands await cancer scans

Chris Bateman and Raymond Joseph 19 Feb 2026

Image source: Racool_studio from

Labour Law

Employers warned: Employees are not assets, rules Labour Court

Bradley Workman-Davies 18 Feb 2026

Source: Pexels.

Residential Property

What every sectional-title property owner should know about dispute resolution

17 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CRM

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026

Jean-Paul Rudd, Partner, Adams & Adams

Corporate & Commercial Law

Prior accounting discrepancies lead to coverage denial in new suits

Jean-Paul Rudd 6 Feb 2026

First hospital in Malawi is accredited to international standards

Hospital Groups

First hospital in Malawi is accredited to international standards

Issued by COHSASA 6 Feb 2026

Backed by over a decade of global case studies cutting water, carbon and costs

Facilities & Property Management

Backed by over a decade of global case studies cutting water, carbon and costs

Zea Gove, Issued by Propelair SA 2 Feb 2026

Image source: kstudio from

Labour Law

Employers warned: Labour inspectors to enforce retirement fund payment laws

Deirdre Phillips and Chloë Loubser 29 Jan 2026

State is blocking access to Sassa grants, argue activists

Inclusion, Empowerment & Social Justice

State is blocking access to Sassa grants, argue activists

Marecia Damons 29 Jan 2026

The Department of Social Development, South African Social Security Agency (SASSA) and National Treasury want a ruling that declared several regulations governing the R370-a-month Social Relief of Distress (SRD) grant unconstitutional overturned. Archive photo: Ashraf Hendricks

Health & Social Welfare

SRD grant increase is “simply unaffordable” says Treasury

Marecia Damons 26 Jan 2026

Law Practice

New deputy public protector appointed

23 Jan 2026

#BizTrends2026 | ARB CEO Gail Schimmel: The year of industry self-regulation

Advertising

#BizTrends2026 | ARB CEO Gail Schimmel: The year of industry self-regulation

Gail Schimmel 22 Jan 2026

How small businesses can decode customer silence

Entrepreneurship

How small businesses can decode customer silence

Liezel Jonkheid 8 Jan 2026

Source: GroundUp/Vincent Lali.

Infrastructure & Utilities

Vandals delay urgent Khayelitsha sewerage maintenance

Vincent Lali 6 Jan 2026

Legislative updates and industry news – November 2025

Financial Services

Legislative updates and industry news – November 2025

Danica Pretorius, Issued by Ambledown 22 Dec 2025

Advertising

Ithuba’s Lotto ads ruffle consumer feathers

Karabo Ledwaba 12 Dec 2025

Social Media

Australia’s social media ban is now in force. Other countries are closely watching what happens

Lisa M. Given 11 Dec 2025

Medihelp’s care ‘superpower’: Future-fit healthcare that’s compassionate, well managed, and sustainable

Medical Aid

Medihelp’s care ‘superpower’: Future-fit healthcare that’s compassionate, well managed, and sustainable

Issued by Medihelp 10 Dec 2025

Labour Law & Unions

Why off-duty social media posts can still get you fired

Jonathan Goldberg 9 Dec 2025

Image source: prostooleh from

Consumer Law

When car finance deals go wrong: Legal lessons in consumer rights limitations

Mtho Maphumulo 5 Dec 2025

Lesotho regulator finds Vodacom guilty of unfair market practices

Telecoms & Networks

Lesotho regulator finds Vodacom guilty of unfair market practices

Sechaba Mokheth 5 Dec 2025

How tourism SMMEs can make big bucks this December

South African Tourism Corporate Thought Leadership

How tourism SMMEs can make big bucks this December

Issued by South African Tourism 5 Dec 2025

The Western Cape High Court has ordered the Western Cape Education department to develop a proper management plan within six months to deal with late school admissions. Illustration: Lisa Nelson / GroundUp

Primary & Secondary Education

Court lambasts WCED, orders it to fix late school admissions

Tania Broughton 2 Dec 2025

Consumers urged to stay alert as festive spending picks up

Retail

Consumers urged to stay alert as festive spending picks up

28 Nov 2025

Source: Department of Tourism

Tourism

New digital tourism hub debuts at South Africa's OR Tambo Airport

26 Nov 2025

Image supplied.

Circular Economy & Waste Management

Will global promises deliver local justice for Kya Sands?

Keith Elliott 21 Nov 2025

alcohol advertising is more regulated than people think, says Angela Russel, CEO of the Drinks Federation of South Africa (Image source: © 123rf )

Advertising

Alcohol advertising: Accountability not aspirational, but actionable

Angela Russel 21 Nov 2025

Why 2026 will be the year of service excellence – and what safari lodges must do to stay competitive

Tourism

Why 2026 will be the year of service excellence – and what safari lodges must do to stay competitive

Issued by Sam Hospitrain Training 20 Nov 2025

Source: GroundUp/Sechaba Mokhethi. A Qingjian Group Company plant in Qacha’s Nek during construction of the Makhaola Lerotholi Highway.

Construction & Engineering

Lesotho community left in ruins by highway project

Sechaba Mokhethi 14 Nov 2025

PR vs marketing: How can PR elevate your small business?

SMEs

PR vs marketing: How can PR elevate your small business?

Jeremy Lang, Issued by Business Partners Limited 13 Nov 2025

The final Media and Digital Platforms Market Inquiry report (MDPMI) has been released (Source: © 123rf )

Media

MDPMI report released; Google commits R688m to SA media

13 Nov 2025

How resolving issues can turn first-time buyers into loyal customers

CRM

How resolving issues can turn first-time buyers into loyal customers

Liezel Jonkheid 12 Nov 2025

Image source: Tim Mossholder from

Human Rights Law

Transgender prisoner wins right to hormone therapy

11 Nov 2025

Western Cape pensioners have petitioned government to increase their grants. Illustration: Lisa Nelson

Health & Social Welfare

Pensioners ask Parliament to increase grant to R5,000

Marecia Damons 11 Nov 2025