Complaints | Bizcommunity

Complaints | Bizcommunity

News

Consumers urged to stay alert as festive spending picks up

Retail

Consumers urged to stay alert as festive spending picks up

2 hours

Source: Department of Tourism

Tourism

New digital tourism hub debuts at South Africa's OR Tambo Airport

2 days

Image supplied.

Circular Economy & Waste Management

Will global promises deliver local justice for Kya Sands?

Keith Elliott 21 Nov 2025

alcohol advertising is more regulated than people think, says Angela Russel, CEO of the Drinks Federation of South Africa (Image source: © 123rf )

Advertising

Alcohol advertising: Accountability not aspirational, but actionable

Angela Russel 21 Nov 2025

Why 2026 will be the year of service excellence – and what safari lodges must do to stay competitive

Tourism

Why 2026 will be the year of service excellence – and what safari lodges must do to stay competitive

Issued by Sam Hospitality 20 Nov 2025

Source: GroundUp/Sechaba Mokhethi. A Qingjian Group Company plant in Qacha’s Nek during construction of the Makhaola Lerotholi Highway.

Construction & Engineering

Lesotho community left in ruins by highway project

Sechaba Mokhethi 14 Nov 2025

PR vs marketing: How can PR elevate your small business?

SMEs

PR vs marketing: How can PR elevate your small business?

Jeremy Lang, Issued by Business Partners Limited 13 Nov 2025

The final Media and Digital Platforms Market Inquiry report (MDPMI) has been released (Source: © 123rf )

Media

MDPMI report released; Google commits R688m to SA media

13 Nov 2025

How resolving issues can turn first-time buyers into loyal customers

CRM

How resolving issues can turn first-time buyers into loyal customers

Liezel Jonkheid 12 Nov 2025

Image source: Tim Mossholder from

Human Rights Law

Transgender prisoner wins right to hormone therapy

11 Nov 2025

Western Cape pensioners have petitioned government to increase their grants. Illustration: Lisa Nelson

Health & Social Welfare

Pensioners ask Parliament to increase grant to R5,000

Marecia Damons 11 Nov 2025

Image source: shurkin_son from

Corporate & Commercial Law

Pension law clarified: Tribunal underscores limits of adjudicators in new ruling

Nhlanhla Notha 10 Nov 2025

Loyalty crisis: South Africans switching brands faster than ever

Branding

Loyalty crisis: South Africans switching brands faster than ever

Mosa Ntwampe, Issued by Brave Group 6 Nov 2025

Sustainable, positive social impact is redefining medical schemes

ESG & Sustainability

Sustainable, positive social impact is redefining medical schemes

Kevin Aron, Issued by Stone 6 Nov 2025

A Judicial Conduct Committee has cleared Johannesburg High Court Judge Denise Fisher of wrongdoing. Archive photo: Ashraf Hendricks/GroundUp

Law Practice

Judge Denise Fisher succeeds in clearing her name

Tania Broughton 5 Nov 2025

Gail Schimmel, CEO of the Advertising Regulatory Board, talks about the need to regulate advertising of online gambling (Image source: © 123rf )

Advertising

A hot topic: Online gambling advertising regulation

Gail Schimmel 30 Oct 2025

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 29 Oct 2025

Image source: Getty Images

Law Practice

The secret to a sustainable and profitable law practice: Ideal clients

Andrea Paulsen 28 Oct 2025

Marketing

What K-pop Demon Hunters can teach marketers about cultural connection

21 Oct 2025

Knorr wants Imana to stop calling itself 'No.1 Soup'

Advertising

Knorr wants Imana to stop calling itself 'No.1 Soup'

Karabo Ledwaba 21 Oct 2025

WhatsApp, the ‘killer app’ for word-of-mouth in SA’s township economies

Marketing

WhatsApp, the ‘killer app’ for word-of-mouth in SA’s township economies

Mathabatha Sexwale, Issued by Brave Group 21 Oct 2025

Otters’ Creek Junior School teacher Ayesha Galant presents a lesson. Photos: Ashraf Hendricks / GroundUp

Primary & Secondary Education

Zoning problem forces Cape Town school to close

20 Oct 2025

Land & Property Law

Right of first refusal and 3 OTPs: High Court rules which one is valid

Anelisa Zungu and Martin Vermeulen 16 Oct 2025

Marketing & Media

#WorldFoodDay: When food feels uncertain, trust becomes the nourishment

Zina Zwakala 16 Oct 2025

Image source: drobotdean from

Advertising

Why the proposed ban on alcohol advertising has a valid point

Corné Kritzinger 10 Oct 2025

Image credit: on

Inclusion, Empowerment & Social Justice

SAHRC orders Ngizwe Mchunu to apologise for anti-LGBTQIA+ remarks

10 Oct 2025

Image supplied.

Aesthetic Medicine

Mommy Club's Nozipho Ntshangase on social media's cosmetic surgery red flags

3 Oct 2025

Thabo Leshilo is the new public advocate. Source: PCSA.

Media

Thabo Leshilo named Press Council's public advocate

30 Sep 2025

The high court in Pretoria has struck Postbank’s urgent application to stop the termination of its contract with the South African Social Security Agency (Sassa) from the court’s urgent roll. Archive photo: Ashraf Hendricks

Health & Social Welfare

Judge dismisses Postbank’s attempt to keep social grants contract

Marecia Damons 29 Sep 2025

Rising cyberattacks push Sars, Tax Ombud to tighten e-filing security

Cybersecurity

Rising cyberattacks push Sars, Tax Ombud to tighten e-filing security

29 Sep 2025

Source: The Polihali Dam wall under construction. Photo: Sechaba Mokhethi.

Infrastructure & Utilities

Villagers lodge complaint with African Development Bank against Lesotho Highlands Water Project

Sechaba Mokhethi 29 Sep 2025

Source: Supplied. Gaura Moodley, Candidate Attorney: Webber Wentzel.

Retail & Hospitality Property

Cape Town's Airbnb boom: How short-term rentals are reshaping the city's housing market

Gaura Moodley, Lize-Mari Doubell and Michael Evans 18 Sep 2025

Family Law

Is all fair in love and lawfare? Court clamps down on litigation abuse

Bronwyn Samuel and Kaamilah Paulse 16 Sep 2025

Advertising

Hostile ad complaints, powered by AI, test the ARB

Serenta Lotz 16 Sep 2025

Source: Wikipedia.

Construction & Engineering

Lesotho’s giant dam takes shape

10 Sep 2025

When it’s you: Talking about scams, healing the shock, and taking action (A South African guide)

Cybersecurity

When it’s you: Talking about scams, healing the shock, and taking action (A South African guide)

Issued by Offernet 1 Sep 2025

The winners at Ask Africa 2025 Orange Index presentation for the telecommunications sector (Image supplied)

Telecoms & Networks

In telco “good enough” is not good enough

29 Aug 2025

Rezara Makhalimela says he was signed up to a funeral policy with 1Life without his permission. R190 has been deducted from his monthly old-age grant. Photo: Thembi Siaga

Health & Social Welfare

Grant beneficiaries confused by funeral policy deductions

Thembi Siaga and Marecia Damons 28 Aug 2025

SA consumer class still loves the big screen

Research

SA consumer class still loves the big screen

Issued by BrandMapp 27 Aug 2025

Image source: wayhomestudio from

Labour Law & Unions

Why businesses can't afford to mishandle workplace harassment inquiries

Helen Wilsenach and Chloë Loubser 19 Aug 2025

Image source: pixelbliss –

Corporate & Commercial Law

MTN faces new US investigation into Afghanistan conduct

Nqobile Dludla 19 Aug 2025

2025 Africa Supply Chain Excellence Awards winners revealed

Logistics & Transport

2025 Africa Supply Chain Excellence Awards winners revealed

18 Aug 2025

Labour Law & Unions

How NDAs in workplace harassment cases are under global scrutiny

Dhevarsha Ramjettan & Kanyiso Kezile 12 Aug 2025

Financial Services

After 23 years, FSCA introduces groundbreaking changes for pension funds

Nicolette van Vuuren and Megan Wilkinson 11 Aug 2025

Source: © Facebook Open Chats podcast owners have issued an unconditional apology for derogatory remarks made on its show about coloured people in an episode that the episode where the hosts described coloured people as “incestuous” and “crazy” who sleeping with their cousins”

Radio & Audio

Open Chats podcast apology over derogatory comments about coloured people too little, too late?

8 Aug 2025

Source: Supplied.

Materials & Equipment

Why retrofitting South Africa’s buildings is key to a sustainable future

Thabang Byl 7 Aug 2025

Laila Bastati, chief commercial officer, APO Group. Source: Supplied.

PR & Communications

Energy, tech, and finance sectors feel comms pressure in Africa

Laila Bastati 6 Aug 2025

ARB and TBWA launch campaign against false advertising

Advertising

ARB and TBWA launch campaign against false advertising

Karabo Ledwaba 28 Jul 2025

How the office turned my winter binge into a career masterclass

Employee Wellness

How the office turned my winter binge into a career masterclass

Issued by myrkl 28 Jul 2025