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PERSONAL DETAILS

SURNAME :NDLAZI
NAME :SITHEMBILE NOMSA
ID NUMBER :8212291081084
PHYSICAL ADDRESS :NO 2 NATALIE COURT
:7TH STREET
:MALVERN
:JHB
:2094
GENDER :FEMALE
CONTACT NUMBER :079 579 6460
ALTERNATIVE NUMBER :078 037 6649
E-MAIL ADDRESS :sthembilenomsa@gmail.com
HOME LANGUAGE :ZULU
OTHER LANGUAGE :ENGLISH

EDUCATIONAL BACKGROUND

NAME OF SCHOOL :KWANGWANASE UDULT SCHOOL
HIGHEST GRADE PASSED :GRADE 12
SUBJECTS :MATHEMATICS
:PHYSICAL SCIENCE
:AGRICULTURAL SCIENCE
:BIOLOGY
:ENGLISH
:ZULU
YEAR :2002

TERITIARY QUALIFICATIONS

INSTITUTION :ACADEMMY OF BUSINESS & COMPUTER
:STUDIES
COURSE :COMPUTER PROGRAMMING
COURSE SUBJECTS :COMPUTER MATHEMATICS
:DATA BASE MANAGEMENT SYSTEM
:BOOK KEEPING
:HTML
:MARKETING MANAGEMENT
:BUSINESS COMMUNICATIONS
:COREL DRAW
:JAVA
:BUSINESS ENVIRONMENT
:PROJECT MANAGEMENT
:OPERATING SYSTEM
:MS POWER POINT
:MS WORD
:VITUAL BASIC 6.0
:PASTEL ACCOUNTING
:DATA COMMUNICATION & NETWORKS
:SYSTEM ANALYSIS & DESIGN
:MS EXCEL
:INFORMATION SYSTEM
:PROGRAMMING CONCEPTS
:C++ PROGRAMMING
YEAR :2003

FUTHER TRAINIMG

INSTITUTION :CORNERSTONE
COURSE :CALL CENTRE & COMPUTER TRAINING
SUBJECTS :INBOUND
:CALL MANAGEMENT
:HANDLING IRATE CUSTOMERS
:HOLDING,TRANSFERING,ESCALATING
:CALLS
:COMPUTERS

:MS WORD
:INTERNET
:OUTLOOK EXPRESS

:OUTBOUND

:TELESALES
:DEBT COLLECTION

WORK EXPERIENCE

COMPANY :LEGAL WISE
POSITION :SALES AGENT
DUTIES :SALES
:SELLING POLICIES
DURATION :FROM 2004/08/01 -2007/01/01

COMPANY :AFRICAN BANK
POSITION :OUTBOUND CALL CENTRE
DUTIES :SALES
:CALLING CLIENTS
:DATA CAPTURING
:SWITCHBOARD OPERATOR
:SELLING LOANS & CREDIT CARDS
DURATION :FROM 2007/01/01-2008/06/30

COMPANY :AFRICAN BANK
POSITION SALES CONSULTANT
DUTIES :SALES
:SELLING LOANS & CREDIT CARDS
:DATA CAPTURING
:CLIENT SERVICE
:SWITCHBOARD OPERATOR
:TELLER
:QUERRIES
:TELESALES
:DEBT COLLECTION
DURATION :FROM 2007/07/01 - 2009/10/09

COMPANY :PROTEA HOTEL GROUP
POSITION :OUTBOUND SALES CONSULTANT
DUTIES :SALES
:PHONING CLIENTS
DURATION :FROM 2009/10/12-2010/04/28

COMPANY :NU METRO
POSITION :CLIENT SERVICE
DUTIES :SALES
:SWITCHBOARD OPERTOR
:TRANSFERING CALLS
:CASHIER
:STOCK COUNTING
DURATION :2010/04/30 - 2010/09/29

COMPANY :TEVO (PTY)LTD
POSITION :SALES
DUTIES :SALES
DURATION :FROM 2010/09/30

COMPANY :SAYA RECOVERIES
POSITION :JUNIOR CREDIT CONTROLLER
:DEBT COLLECTION
DUTIES :DATA CAPTURING
:CUSTOMER SERVICE
:PHINING DEBTORS
:SOLVING QUERRIES
:UPDATE DATES
DURATION :FROM 23/11/2010 TO 31 MARCH 2011
REASON FOR LEAVING : CONTRACT EXPIRED

RERERENCES

COMPANY :LEGAL WISE
POSITION :MANAGER
TEL :011 836 8767

NAME :ALBERT NCUBE
COMPANY :AFRICAN BANK
POSITION :ASSISTANT MANAGER
TEL :011 220 066

NAME :VHAUGHAN
COMPANY :PROTEA HOTEL GROUP
POSITION :MANAGER
TEL :011 442 0848

NAME :NKOSI
COMPANY :NU METRO
POSITION :TEAM LEADER
TEL :011 616 5250

NAME :GEORGE
COMPANY :TEVO (PTY) LTD
POSITION :REP
TEL :011 314 6993

COMPANY :SAYA RECOVERIES
NAME :ELMA
POSITION :MANAGER
TEL :011 767 5300