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In the process of completing my masters in the
Institution Cape Peninsula University of Technology (CPUT)
Degree Masters Degree in Public Relations
(Emphasis on Corporate Communication Strategies)
Year of study 2012

Accreditation Inseta 40 Credits Short Term Personal lines & Long Term Insurance, November 2009

EMPLOYMENT HISTORY

Previous Employer Real People

Year of Employment April 2009 - September 2010
Occupation Gauteng Regional Trainer
Job functions
? Monitoring sales targets.
- Provide feedback on monthly targets achieved & not achieved.
- Devise reward & recognition programme for targets achieved.
? Training and development.
- Conducted product training
- Identify training needs.
- Assist with induction training.
- Sales training
- Customer service
- Insurance and FAIS training
- Branch Managers & consultant/agent training
? Business development.
- Investigate business opportunities via media & networking.
- Do presentations to prospective clients to secure new business.
- Communicate & implement a marketing strategy for the region.
- Leadership Programme
- Conflict Management
- Management programme
? Evaluating operational issues.
- Motivation and engaging staff.
- Communicate dynamics within the industry.
Previous Employer Progress Data Service

Year of Employment Jan 2008 - Jan 2009
Occupation Sales Executive
Key Functions
? Monitoring sales targets.
- Provide feedback on monthly targets achieved & not achieved.
- Devise reward & recognition programme for targets achieved.
? Training and development.
- Identify training needs.
- Assist with induction training.
? Business development.
- Investigate business opportunities via media & networking.
- Do presentations to prospective clients to secure new business.
- Communicate & implement a marketing strategy for the region.
? Evaluating operational issues.
- Motivation and engaging staff.
- Communicate dynamics within the industry.
- Provided counselling to encourage performance and self-esteem

Previous Employer Nedbank

Year of employment July 2006 - December 2007
Occupation Gauteng Regional Trainer
Key Functions
? Develop & maintain training material.
? Training
? Assessments and Evaluation
? Need analysis
? Research
? Coaching poor performers and achievers
? Participate in educational workshops
? Ensure good product knowledge of all Nedbank products.
? Sales strategies & Implementation
? Budgeting

Training

? Assessor training, Facilitator Training, Group Management, Counselling courses, Power point, Excel, Leadership Management, Long Term & Short Term Insurance, Customer Relations Management, FICA, FAIS, Code of Ethics, Employment Equity

PROFESSIONAL AWARDS

• Bsc. Psychology
• Sales Training Certificate
• Power point
• Entrepreneurial certificate
• Debate Certificate
• Conflict management certificate
• Leadership
• Consultative selling
• Completing Masters Degree in Corporate Communication Strategy

REFERENCES

Samantha Kernekamp (Former Head of Training Department)
P.O. Box 21225
Heidedal
Bloemfontein
Tel No: 082-493-7270

Alicia Hood (Former Nedbank Training/Coaching Head of Department)
P. O. Box 100
Main Street
Tel No: 082-805-4937

Mrs H. Nxumalo (EMK Director)
P.O. Box 47
Eveni
Swaziland
Tel No: (00268) 4090171
(00268) 76518998
(00268) 76023193

Gloria Bhengu (FNB Branch Manager)
4 Merchant Place
Sandton
Tel No: 011 245 5000

Baliti Matlala (Branch Manager)
P.O. Box 100
Main Street
Tel No: 073-977-6607