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×Puseletso Dhlamini
Consumer Acquisitions Agent at Tracker Connect
My name is Puseletso Agnes Dhlamini, I am a Business Management graduate. I am an ambitious, hardworking young professional that always looks to better herself and develop herself through given opportunities. I am a true self-motivated and innovative person. I don't give up easily, with my confidence I make sure every problem has a solution to it.
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Show profile Hide profileMy name is Puseletso Agnes Dhlamini, I am a Business Management graduate. I am an ambitious, hardworking young professional that always looks to better herself and develop herself through given opportunities. I am a true self-motivated and innovative person. I don't give up easily, with my confidence I make sure every problem has a solution to it. I can cope well with pressure and I like challenges to always move a step up. I am a very open minded person; I am always open to suggestions, criticism and ideas.
I have a good attitude, I am a team player and a very responsible person. All attributes that I believe can add value to any organization and make me an asset to any company.
In addition, I am motivated and enthusiastic and would appreciate the opportunity to contribute to your firm's success.
Career Objectives
My aspirations are to pursue a challenging career within a forward thinking organization. I would like to join an organization where my enthusiasm, resilience and appetite for a challenge can bring rewards for the team, the organization and myself.
I am looking for an entry level HR Administrative or assistant position where I can be guided and coached to further my capabilities in understanding and implementing labor law legislation in the working environment.
Employment History
Name of Company : Tracker Connect
Position : Retention Agent (2013-2014)
Duties:
• Account queries
• Client objection handling
• assisting walk-in clients
• Proactively and/or reactively retain existing business by means of up and cross selling different Tracker products.
• Internal surveys measuring the customer satisfaction about ad-hoc campaigns.
• Liaise and build relationships with Sales Consultants, Business Clients, Regional Staff, and Fitment Centres.
Position : Consumer Acquisitions Agent (2015- till present)
Duties
• Lead conversions
• Contracting client telephonically
• Working on CRM system
• Liaising with broker and insurance representatives
• Data capturing
• Answer inbound calls within Call Centre industry standards.
• Assist with any other tasks or duties assigned by the Manager as the need arise to ensure efficient service is rendered in the department
My name is Puseletso Agnes Dhlamini, I am a Business Management graduate. I am an ambitious, hardworking young professional that always looks to better herself and develop herself through given opportunities. I am a true self-motivated and innovative person. I don't give up easily, with my confidence I make sure every problem has a solution to it. I can cope well with pressure and I like challenges to always move a step up. I am a very open minded person; I am always open to suggestions, criticism and ideas.
I have a good attitude, I am a team player and a very responsible person. All attributes that I believe can add value to any organization and make me an asset to any company.
In addition, I am motivated and enthusiastic and would appreciate the opportunity to contribute to your firm's success.
Career Objectives
My aspirations are to pursue a challenging career within a forward thinking organization. I would like to join an organization where my enthusiasm, resilience and appetite for a challenge can bring rewards for the team, the organization and myself.
I am looking for an entry level HR Administrative or assistant position where I can be guided and coached to further my capabilities in understanding and implementing labor law legislation in the working environment.
Employment History
Name of Company : Tracker Connect
Position : Retention Agent (2013-2014)
Duties:
• Account queries
• Client objection handling
• assisting walk-in clients
• Proactively and/or reactively retain existing business by means of up and cross selling different Tracker products.
• Internal surveys measuring the customer satisfaction about ad-hoc campaigns.
• Liaise and build relationships with Sales Consultants, Business Clients, Regional Staff, and Fitment Centres.
Position : Consumer Acquisitions Agent (2015- till present)
Duties
• Lead conversions
• Contracting client telephonically
• Working on CRM system
• Liaising with broker and insurance representatives
• Data capturing
• Answer inbound calls within Call Centre industry standards.
• Assist with any other tasks or duties assigned by the Manager as the need arise to ensure efficient service is rendered in the department
