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Legal Collections
Arrange for repayment schedules based on debtors' financial situation, merit and quantum assessment.
Confirm right party contact and update system details.
Probe and determine reason for non-payment and update the system accordingly.
Negotiate payment arrangement with the debtor within set mandates
Educate debtor on legal collections process and result of non-payment
Confirm and/or update debtor's details:
Banking details
Updating Naedo payments
Employee Information
Repayment method and frequency (weekly, fortnightly or monthly)
Load Promise To Pay (PTP) on system as agreed with debtor
Capture notes on system regarding important information and arrangement with debtor
Summarise and confirm payment arrangement with debtor and reiterate legal collections process
Save the account according to the appropriate metal state
Update Internal System with correct status and workflow
Update required magic data fields
Negotiate or persuade insured & uninsured individuals to settle claims timeously
Interpret Merits and Assess Quantum
Build strong relationships with all Stakeholders e.g.: third parties and clients
Regular reporting.
Ensure that targets are achieved - daily, weekly and monthly