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Show profile Hide profile1. Manage interface with callers
• Answer internal and external calls within three rings and transfer appropriately
• Process call requests and provide feedback within five minutes of request being placed
• Take messages accurately and email to the recipient immediately
• Deal with caller queries promptly, professionally and effectively
2. Provide efficient and appropriate administration service regarding switchboard
• Update list of extension and cell phone numbers with general changes, new and existing employee details and distribute to staff (Liaise with HR if needed)
• Log call usage for all departments and report monthly if required
• Assess and report call trending on a monthly basis if required
• Other administrative tasks, on an adhoc base
3. General administration support service
• Provide general support to all areas of Administration
• Provide support in connection with the preparation of documents and presentations for the administration of support Departments
• Handle general enquiries appropriately
• File administrative information appropriately and timeously
• Capture and update promoters payroll on a weekly bases
• Prepare daily and monthly reports
1. Manage interface with callers
• Answer internal and external calls within three rings and transfer appropriately
• Process call requests and provide feedback within five minutes of request being placed
• Take messages accurately and email to the recipient immediately
• Deal with caller queries promptly, professionally and effectively
2. Provide efficient and appropriate administration service regarding switchboard
• Update list of extension and cell phone numbers with general changes, new and existing employee details and distribute to staff (Liaise with HR if needed)
• Log call usage for all departments and report monthly if required
• Assess and report call trending on a monthly basis if required
• Other administrative tasks, on an adhoc base
3. General administration support service
• Provide general support to all areas of Administration
• Provide support in connection with the preparation of documents and presentations for the administration of support Departments
• Handle general enquiries appropriately
• File administrative information appropriately and timeously
• Capture and update promoters payroll on a weekly bases
• Prepare daily and monthly reports
