Bos Brands strengthens D2C focus as e-commerce hots up
Bos Brands strengthens D2C focus as e-commerce hots up

Bos Brands is ramping up its direct-to-consumer offering with the launch of a subscription service. This follows a revamp of the company's online store last year...

By Lauren Hartzenberg 16 Feb 2021

#BizTrends2021: The rise of D2C
#BizTrends2021: The rise of D2C

The direct-to-consumer model allows deeper brand relationships and an omnichannel approach to deriving value...

By Michael Smollan 14 Jan 2021

#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021
#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

Despite the dissemination of vaccines in the months ahead, a larger portion of consumer spending will be impacted by recessionary conditions...

By Ailsa Wingfield 11 Jan 2021

#BizTrends2021: Consumer habits and shopping preferences
#BizTrends2021: Consumer habits and shopping preferences

Brands need to be clear on consumers changing habits, specifically around their desire to connect with others and how they spend their time on shopping preferences...

By Jason Stewart 6 Jan 2021

#BizTrends2021: The impact of the media evolution on PR and communication
#BizTrends2021: The impact of the media evolution on PR and communication

Francois van Dyk, head of operations at brand intelligence research company Ornico, tells us what he thinks communicators need to keep in mind for the coming year...

By Francois van Dyk 6 Jan 2021

Egg aims to disrupt SA retail's status quo
Egg aims to disrupt SA retail's status quo

"The world is not as it was, and neither is retail. A new approach was needed that challenged the status quo and offered a way for local brands to be seen and bring excitement back to shopping malls..."

By Lauren Hartzenberg 11 Dec 2020

SA retail brands offering deals for Black Friday 2020
SA retail brands offering deals for Black Friday 2020

Covid-19 has interrupted regular business activities in 2020, including what's become the biggest shopping event on South Africa's retail calendar...

By Lauren Hartzenberg 23 Nov 2020

#Loeries2020: The business of belonging and how inclusivity can evolve a brand (part one)
#Loeries2020: The business of belonging and how inclusivity can evolve a brand (part one)

During Loeries Creative Week, Jess Weiner, CEO of Talk to Jess in the US talked to the power of inclusivity and of belonging in the work that we do, both in the creative industry and in our work environment...

By Jessica Tennant 18 Nov 2020

Connecting with the new natural haircare consumer
Connecting with the new natural haircare consumer

Welcome in the era of the naturalista - the woman who owns her natural beauty and is driving the ever-evolving landscape of natural hair and beauty categories, globally...

By Taryn Gill 10 Nov 2020

Beyond discounts: How tech can help keep customers happy all year round
Beyond discounts: How tech can help keep customers happy all year round

Recent consumer trends have made one thing clear: shoppers have higher expectations than ever before - and for brands looking to stay ahead, it's time to rise to the challenge of meeting them...

By Robin Fisher 5 Nov 2020

Watch: SA's premier fashion and textile trade fair goes virtual
Watch: SA's premier fashion and textile trade fair goes virtual

AllFashion Sourcing, the annual trade show for the apparel, textile, footwear and leather industry, will this year be hosted on a virtual platform from 3-5 November 2020...

By Lauren Hartzenberg 29 Oct 2020

#ConsciousLiving: 3 SA businesses championing fashion rental and resale
#ConsciousLiving: 3 SA businesses championing fashion rental and resale

These businesses are slowing the lifecycle of fashion by championing rentals and resale in South Africa...

By Lauren Hartzenberg 28 Oct 2020

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Tackling Black Friday in 2020

The 2020 version of Black Friday is less than six weeks away. Set for the 27 November this year's edition could be quite arguably one of the more important retail days of the past few years. Given the context of the year so far and the devastating impact the pandemic has had across the retail landscape...

By Graham Du Plessis 21 Oct 2020

Smart African retailers are rising from the ashes. Here's how
Smart African retailers are rising from the ashes. Here's how

To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...

By Lee Naik 13 Oct 2020

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The rise of the digital planet tells a new story

Yaw Dwomoh, CEO of Idea Hive, writes businesses are now preparing to navigate a period of prolonged uncertainty for their brand, the global economy, and the consumers they serve...

By Yaw Dwomoh 7 Oct 2020

#DoBizZA: Reassessing our commitment to buying South African
#DoBizZA: Reassessing our commitment to buying South African

Local businesses, manufacturers, petrol stations, retailers, local products and services... in the absence of exports... have carried us through this pandemic, says Proudly South African's Happy Ngidi...

By Lauren Hartzenberg 30 Sep 2020

Old habits die hard - or do they?
Old habits die hard - or do they?

Changes in consumer habits have taken place on a massive scale due to lockdowns and social distancing decrees. Consumers have had to adapt to work without offices, fitness without gyms...

By Sean Sullivan 29 Sep 2020

#DoBizZA: Best Little Guide helps South Africans shop local
#DoBizZA: Best Little Guide helps South Africans shop local

The goal is to make it easier than ever to find and support small business, by bringing them all together under one curated virtual roof...

By Lauren Hartzenberg 23 Sep 2020

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Why excellent customer service is an internal journey

Leonie Stanley, customer service executive, Telviva shares insight into why excellent customer service is an internal journey...

By Leonie Stanley 23 Sep 2020

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How brands can leverage community to bolster customer experience

Miguel De Gracia, SVP Client Partner at Acceleration, a Wunderman Thompson Company, lists ways brands can leverage community to deliver top-notch, unique customer experiences to use individual voices to help the masses...

By Miguel De Gracia 23 Sep 2020

#DoBizZA: How UBU International can give local businesses a leg up
#DoBizZA: How UBU International can give local businesses a leg up

UBU International aims to help local businesses boost their sales by leveraging a combination of mobile discovery, marketing, rewards and mobile payments...

By Lauren Hartzenberg 21 Sep 2020

#VMLYRTheEdge: Things to consider when looking to expand to African markets
#VMLYRTheEdge: Things to consider when looking to expand to African markets

Dianna Games, chief executive of Africa @ Work shares some important things to consider when looking to do business in the African market...

By Jessica Tennant 16 Sep 2020

Advertising can be poisonous but it should never damage a brand
Advertising can be poisonous but it should never damage a brand

Clicks' blunder was easily avoidable. Was it worth the gamble, if intentional, or will it damage the brand within the hair care sector, or in the larger brand equity. What was the damage?

By mike broom 10 Sep 2020

Screengrab from the Clicks website.
How conducting solid research could have prevented the Clicks fiasco

Percy Shangase, managing owner of Mashuku Marketing Solutions, writes that the repercussions that Clicks is currently undergoing are as a result of not conducting ad-testing, exercising due diligence and at the very least understanding their markets...

By Percy Shangase 7 Sep 2020

#DoBizZA: Franchising for success in a challenging environment
#DoBizZA: Franchising for success in a challenging environment

Despite the devastating economic impacts of Covid-19, the franchising sector could remain a viable business investment for aspiring entrepreneurs...

By Lauren Hartzenberg 2 Sep 2020

#OrchidsandOnions: Making the right noises
#OrchidsandOnions: Making the right noises

City of Cape Town campaign highlights gender-based violence; KFC gets recipe wrong with senseless suspension of famous 'finger lickin' good' slogan...

By Brendan Seery 1 Sep 2020

Adapting to changing digital customer behaviour
Adapting to changing digital customer behaviour

The time is right now for organisations to leverage changes in customer behaviour and preferences, and begin reassessing their digital strategy to realign misguided customer journeys...

By Viresh Hargovan 27 Aug 2020

BREAKING: Daily Maverick launches weekly print newspaper, exclusive interview with Styli Charalambous
BREAKING: Daily Maverick launches weekly print newspaper, exclusive interview with Styli Charalambous

WATCH: Daily Maverick has just announced that it's launching a weekly newspaper, yes, in 2020, in the middle of a pandemic and the greatest calamity to ever hit the global print media. In our exclusive video interview, publisher and CEO Styli Charalambous tells us the rationale behind their decision to foray back to the future, as they've dubbed the project...

By Jessica Tennant 6 Aug 2020

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Lead with empathy and connect with consumers on an emotional level

Craig Naicker, head of client services at CWDi, talks about how agencies need to connect with a consumer on an emotional level during these times...

By Craig Naicker 5 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo
Andrew Stein on how Game is rediscovering its retail mojo

Game's vice president shares how the retailer has navigated business challenges and opportunities over the last 50 years, and how it aims to remain relevant beyond 2020...

By Lauren Hartzenberg 31 Jul 2020

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