Bos Brands is ramping up its direct-to-consumer offering with the launch of a subscription service. This follows a revamp of the company's online store last year...
Lauren Hartzenberg 16 Feb 2021
Refreshing: Orchid for Cell C for reviving big brand storytelling; Capitalises on aspiration - which drives many to search for better lives...
Brendan Seery 16 Feb 2021
Human truths: Gumtree leverages on the tough month in a fun way; First, get some cash. Second, get rid of the clutter in your life...
Brendan Seery 9 Feb 2021
"As much as the pandemic exposed vulnerabilities, it has also revealed unseen opportunities. By and large it tested business continuity, planning, digital ecosystems and their stretch capabilities...
Michael Smollan 28 Jan 2021
The circular relationship between retail sales, consumer spending and employment in SA means retailers are unlikely to be able to 'sell' themselves out of the situation in which they now find themselves...
Tasmika Ramlakan 20 Jan 2021
The direct-to-consumer model allows deeper brand relationships and an omnichannel approach to deriving value...
Michael Smollan 14 Jan 2021
Despite the dissemination of vaccines in the months ahead, a larger portion of consumer spending will be impacted by recessionary conditions...
Ailsa Wingfield 11 Jan 2021
The franchise industry has proven itself to be resilient, innovative and collaborative, which is why it still survives. But it will need all these qualities, and more, to weather and adapt to what will continue to be a testing time...
Morne Cronje 8 Jan 2021
Brands need to be clear on consumers changing habits, specifically around their desire to connect with others and how they spend their time on shopping preferences...
Jason Stewart 6 Jan 2021
Forrester predicts that 2021 will be the year that companies accelerate digital transformation while focusing on customer experiences (CX) and the platforms and technologies designed to enhance them. This is a view shared by many. The world has certainly changed in 2020 and so have customers. But as a business, have you?
Wynand Smit 21 Dec 2020
Jarred Cinman, CEO of VMLY&R South Africa and ACA Board member, talks us through three things he believes the pandemic has changed...
Jarred Cinman 25 Nov 2020
Covid-19 has interrupted regular business activities in 2020, including what's become the biggest shopping event on South Africa's retail calendar...
Lauren Hartzenberg 23 Nov 2020
The dash deadline is looming with the 'on-your-marks-get-set-shop' the rallying cry from past years sending both online and offline sales into orbit around the likes of Black Friday, Cyber Monday and Singles' Day...
Michael Smollan 12 Nov 2020
Recent consumer trends have made one thing clear: shoppers have higher expectations than ever before - and for brands looking to stay ahead, it's time to rise to the challenge of meeting them...
Robin Fisher 5 Nov 2020
These businesses are slowing the lifecycle of fashion by championing rentals and resale in South Africa...
Lauren Hartzenberg 28 Oct 2020
The 2020 version of Black Friday is less than six weeks away. Set for the 27 November this year's edition could be quite arguably one of the more important retail days of the past few years. Given the context of the year so far and the devastating impact the pandemic has had across the retail landscape...
Graham Du Plessis 21 Oct 2020
To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...
Lee Naik 13 Oct 2020
If I have learnt anything in this business it is that every couple of years somebody comes along with something that is seen as the new answer...
Damon Stapleton 30 Sep 2020
Changes in consumer habits have taken place on a massive scale due to lockdowns and social distancing decrees. Consumers have had to adapt to work without offices, fitness without gyms...
Sean Sullivan 29 Sep 2020
The goal is to make it easier than ever to find and support small business, by bringing them all together under one curated virtual roof...
Lauren Hartzenberg 23 Sep 2020
UBU International aims to help local businesses boost their sales by leveraging a combination of mobile discovery, marketing, rewards and mobile payments...
Lauren Hartzenberg 21 Sep 2020
digiToken is a new and convenient platform that enables consumers to buy airtime, electricity and water online - all from the comfort of your home by practising safe social distancing...
Evan-Lee Courie 18 Sep 2020
Brand Hubb CEO Rob Anderson tells us why he believes loyalty is priceless and says that having loyal customers creates opportunities for targeted messaging and tailored campaigns resulting in increased ROI...
Jessica Tennant 10 Sep 2020
One thing the Covid-19 pandemic has taught us is that relying solely on insight driven by historical behaviour is no longer viable...
Gary Allemann 4 Sep 2020
Despite the devastating economic impacts of Covid-19, the franchising sector could remain a viable business investment for aspiring entrepreneurs...
Lauren Hartzenberg 2 Sep 2020
The time is right now for organisations to leverage changes in customer behaviour and preferences, and begin reassessing their digital strategy to realign misguided customer journeys...
Viresh Hargovan 27 Aug 2020
Bizcommunity's senior editor for Marketing & Media, Jessica Tennant met with Wunderman Thompson's newly appointed CEO, Miles Murphy to discuss his new role and was hugely impressed by his eagerness to familarise himself with the local media and marketing landscape, priortising relationship building, albiet online...
Jessica Tennant 24 Aug 2020
"Non-alcoholic products are not about sugary drinks anymore, it is about sophisticated sipping," says Hanneli van der Merwe, co-founder of specialist beverage developer Two Green Lemons...
Lauren Hartzenberg 14 Aug 2020
Game's vice president shares how the retailer has navigated business challenges and opportunities over the last 50 years, and how it aims to remain relevant beyond 2020...
Lauren Hartzenberg 31 Jul 2020
How has Covid-19 accelerated digital shopping and what does this mean for your business?
Tyrone Van Heerden 30 Jul 2020
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