The airline plans to step up its security checks from today and will require every traveler to present the card used for payment either at check-in or at the boarding gates. Should persons be unable to present cards or verifiable copies of bank cards will not be able to fly.
"While it is an inconvenience, the reality is that bank card checks protect consumers against illicit use and spend on fraudulent transactions," says Mango spokesperson Hein Kaiser. He says that during the past two months an 8% increase in attempted card fraud was noted by the airline.
"Cardholders must provide copies of cards and contact details for verification when purchasing a ticket for someone else," he adds, "either at check in or at the boarding gates. Unfortunately inability to produce bank card details will result in individuals being unable to travel." He says nothing beats physical checks to combat fraud.
Card checks apply for both credit cards and cheque debit cards used to complete a transaction. "Mango's wide variety of payment options, including FNB Cell Pay Point as well as using Voyager Miles, Edgars or Jet Account cards, purchase or payments at Shoprite and Checkers Money Market counters or direct debit transfers through SID adds to convenience of payment method," says Kaiser.
"Our intention is to protect cardholders and minimize dishonesty and, we would like to partner with our Guests to successfully do so." concludes Kaiser.
