Operations Systems Administrator (Social Media Platforms and Web)

Role overview

Architect, document, and deploy enterprise-grade social media infrastructure solutions for Starquo's client portfolio. This encompasses conducting comprehensive security assessments of existing social platform architectures, engineering robust governance frameworks with integrated risk management protocols, developing automated identity and access management (IAM) workflows for user provisioning and deprovisioning, implementing platform-specific security configurations and API integrations, and executing technical website maintenance operations including CMS administration and front-end optimisation. Responsibilities include delivering technical presentations and solution architecture recommendations to client stakeholders and C-level executives on a regular cadence.

Key responsibilities

• Conduct comprehensive security audits of client social media infrastructure and perform detailed access mapping across enterprise platforms including Meta Business Manager, Instagram Business API, Facebook Graph API, YouTube Data API, TikTok Business Centre, LinkedIn Campaign Manager, and X/Twitter Developer Platform
• Architect and document hierarchical access control matrices, role-based permission schemas, and platform governance frameworks for multi-brand, multi-regional social media ecosystems
• Engineer standardised identity and access management (IAM) protocols including automated onboarding/offboarding workflows, multi-tier approval pipelines, and secure third-party integration mechanisms
• Implement platform-specific authentication configurations incorporating multi-factor authentication (MFA), single sign-on (SSO) integration, and administrative privilege escalation controls
• Develop comprehensive platform management tool evaluation matrices analysing API capabilities, SDK functionality, and native management interfaces (e.g., Meta Business Suite API vs. direct OAuth implementation)
• Design incident response protocols for account compromise scenarios, automated backup systems, and disaster recovery procedures for social media asset management
• Execute technical website maintenance operations including content management system (CMS) administration, front-end optimisation, and user experience enhancement implementations
• Generate technical architecture diagrams illustrating account hierarchies, permission inheritance structures, and cross-platform integration topologies
• Produce comprehensive technical documentation including API integration guides, security configuration checklists, and stakeholder training curricula
• Deliver technical presentations and solution recommendations to C-level executives and technical stakeholders through both virtual conferencing platforms and in-person strategic sessions
• Facilitate knowledge transfer sessions encompassing technical implementation methodologies and security best practices
• Ensure all technical frameworks maintain compliance with GDPR, CCPA, and industry-standard cybersecurity protocols including SOC 2 Type II requirements
• Coordinate with external development teams and system integrators for large-scale platform migrations and enterprise-level system implementations

Minimum requirements

• Minimum two-plus years in enterprise social media platform administration, cybersecurity operations, or related technical infrastructure roles
• Advanced proficiency in social media platform APIs and management interfaces including Meta Business Manager SDK, LinkedIn Marketing Developer Platform, YouTube Analytics API, TikTok Business API, and X/Twitter API v2
• Deep understanding of access control methodologies, OAuth 2.0 protocols, cybersecurity frameworks, and enterprise governance structures
• Technical expertise with content management systems including WordPress REST API, Webflow CMS API, and headless CMS architectures
• Advanced technical documentation capabilities including process flow mapping, system architecture design, and stakeholder presentation development
• Demonstrated technical communication skills with proven ability to interface with both technical and non-technical stakeholders in enterprise environments
• Capacity to synthesise complex technical requirements into actionable implementation strategies and executive-level recommendations
• Experience with multi-tenant, multi-brand enterprise social media architectures preferred

To Apply
Send your CV and examples of your work in social media account architecture and security to moc.ouqrats@krow

Company Description

Starquo is a media and technology company working with partners across EMEA. We specialise in building secure, scalable digital systems and social media governance frameworks for multi-brand organisations.

Posted on 04 Jul 11:37, Closing date 2 Sep