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    Managers and Supervisors

    Remuneration:cost-to-company 
    Location:Cape Town, Tokai,CenturyCity,Brackenfell,Goodwood,Tygervalley
    Education level:Matric
    Job level:Mid/Senior
    Own transport required:Yes
    Travel requirement:Occasional
    Type:Permanent
    Reference:#BIZ-SM/SUP- W CAPE
    Company:CUM BOOKS

    Job description

    Job description

    We are a Christian retail chain with a heart for ministry and service.

    We seek applicants who are aligned with our values and excited to work in a purpose-driven environment.

    Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation?

    We have an exciting opportunity for you to join our team as a Manager or Supervisor at C.U.M. Books (a Christian Retailer) -  Western Cape region.

    With a history spanning over 80 years, C.U.M. Books is dedicated to putting inspirational and faith-based content in the hands of South Africans. As a publisher and retailer, our driving passion remains the hope of the gospel.

    Duties and responsibilities

    Job brief

    As an experienced manager/ supervisor, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximize the customer experience. The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best.

    Manager responsibilities:
    • Organising and overseeing all store operations.
    • Cash-up, banking, and daily retail admin.
    • Staff scheduling and shift management.
    • Leading and supervising a dedicated retail team.
    • Training and guiding staff members to achieve maximum performance.
    • Preparation and effective control of the store's budget, focusing on cost-efficiency.
    • Efficient stock management and monitoring of stock levels.
    • Maintaining and delivering excellent customer service in a faith-aligned environment
    • Addressing and resolving customer complaints to uphold exceptional customer service.
    • Handling and resolving any issues that may arise within the store.
    • Planning and overseeing in-store promotions and merchandising.
    • Staying updated on market trends to identify opportunities for store improvements.
    • Ensuring the store complies with all legal health and safety guidelines.
    • Providing regular feedback and reporting to higher management.
    • Upholding brand values (e.g. kindness, integrity, excellence).


    Supervisor responsibilities:

    • Admin
    • Housekeeping
    • Sales and customer service
    • Assist staff on the shop floor.
    • To be equipped with suitable levels of product knowledge
    • Manage stock levels in collaboration with manager and assistant manager
    • Take responsibility for the shop floor, overseeing daily duties and daily requirements from staff.


    Desired experience, requirements, and skills
    • Proven experience in retail management or a related role.
    • Strong leadership and team management skills.
    • Excellent organizational and problem-solving abilities.
    • Effective communication and interpersonal skills.
    • Proficiency in budget management and stock control.
    • Customer-focused with a commitment to delivering exceptional service.


    Benefits

    Competitive salary.

    Opportunities for career growth and advancement.

    A dynamic and collaborative work environment.

    If you are ready to take on a pivotal role in our retail operations, bringing your leadership skills to a team dedicated to our mission, we invite you to apply for the Manager/ Supervisor position CUM Books, Western Cape region . Join us in spreading the message of hope through Christian literature and contribute to the growth and success of CUM Books.

    Posted on 18 Aug 08:52, Closing date 15 Sep

    Apply by email

    Ane du Plessis
    ane.dplessis@christianart.co.za

    Or apply with your Biz CV

    Create your CV once, and thereafter you can apply to this ad and future job ads easily.
    See also: Supervisor
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