Digital interaction | Bizcommunity

Digital interaction | Bizcommunity

News

Alphabet soup: Decoding a generation that’s rewriting the rules

Branding

Alphabet soup: Decoding a generation that’s rewriting the rules

Laura Fernandes, Issued by Sunshinegun 4 Apr 2025

How to avoid online ticket fraud

Events

How to avoid online ticket fraud

27 Mar 2024

Source © Everything Possible 71% of consumers feel more strongly about the hybrid experience that blends physical and digital interaction with companies

CRM, CX, UX

Current CX strategies for winning and retaining customers fall short

22 Dec 2022

5 tech trends for SMEs to watch in 2023

Trends

5 tech trends for SMEs to watch in 2023

James Bergin 14 Dec 2022

Source: ©Sergey Soldatov -

Technology

Retail leaders harness automation to future-proof workforce

Jerry Wallis 1 Aug 2022

Source: © Denis Putilov Today businesses have to prioritise relevant, personalised client experiences

Marketing

Prioritising the personalised experience for success

25 May 2022

Agricultural e-commerce may be a key enabler for Africa

Agribusiness

Agricultural e-commerce may be a key enabler for Africa

Cobus de Bruyn 2 Dec 2021

Lockdown - Serving newly digitised consumers

Covid-19

Lockdown - Serving newly digitised consumers

Issued by Bonitas 5 Nov 2021

The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital

CRM, CX, UX

The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital

Issued by Ask Afrika 7 Oct 2021

#BehindtheBrandManager: Dr Andrew Golding of the Pam Golding Property group

Residential Property

#BehindtheBrandManager: Dr Andrew Golding of the Pam Golding Property group

Sindy Peters 15 Apr 2021

Is UX the new CX?

CRM, CX, UX

Is UX the new CX?

Johan Kruger 26 Jan 2021

How HR is breaking down silos and boosting performance with advanced, local UC technology

HR Tools & Software

How HR is breaking down silos and boosting performance with advanced, local UC technology

23 Oct 2020

#NedbankIMC2020: Marketing works... but what about during the pandemic [Part 2]

Research

#NedbankIMC2020: Marketing works... but what about during the pandemic [Part 2]

Juanita Pienaar 28 Jul 2020

Photo by Kaboompics.com from .

Digital

Reframe your business strategy to weather the Covid-19 storm by embracing ecosystems of value and grace

Willem S Eksteen 15 May 2020

Vehicle finance for the digital native

Automotive

Vehicle finance for the digital native

26 Aug 2019

AI-human interplay is criticial for effective FS operations

4th Industrial Revolution

AI-human interplay is criticial for effective FS operations

Barry Vorster 21 Aug 2019

The evolution of branding through the digital agency

Digital

The evolution of branding through the digital agency

Desiree Gullan 24 Apr 2019

Importance of innovation and digitalisation in growing tourism

Technology

Importance of innovation and digitalisation in growing tourism

Josephine Wawira 21 Jun 2018

CMOs struggling to fully optimise routes to revenue

Research

CMOs struggling to fully optimise routes to revenue

16 May 2018

The digital transformation of menu boards

In-store Media

The digital transformation of menu boards

20 Apr 2018

Bidcorp reaps most of its profits from Australia and New Zealand

FMCG

Bidcorp reaps most of its profits from Australia and New Zealand

Robert Laing 22 Feb 2018

Designing for voice

CRM, CX, UX

Designing for voice

Adriaan Steyn, Issued by Dentsu 14 Nov 2017

Research

CMO report indicates need for brands, telcos to collaborate

1 Sep 2017

CRM, CX, UX

A little less conversation, a little more action

Michael Bornheim 24 Mar 2017

Marketing

Future-proof your brand for 2017 and beyond

Leigh Andrews 22 Dec 2016

The digital marketing future is now

Digital

The digital marketing future is now

Craig Munitz 9 Nov 2016

The G&G Digital team.

Social Media

#SustainabilityMonth: Tap into new-generation thinking or stagnate

Leigh Andrews 25 Oct 2016

Google buys cloud firm Apigee for $625m

Cloud

Google buys cloud firm Apigee for $625m

9 Sep 2016

Engaging, interactive experience is future of communication

PR & Communications

Engaging, interactive experience is future of communication

8 Aug 2016

Tips on customer support to keep your clients satisfied and loyal

CRM, CX, UX

Tips on customer support to keep your clients satisfied and loyal

Kristina Azarenko, Issued by DreamTechie 23 Mar 2016

Holmes and De la Torre

Digital

What keeps CEOs awake at night?

Leigh Andrews 18 Mar 2016

[BizTrends 2016] Digital transformation: top 10 technology trends of 2016

Trends

[BizTrends 2016] Digital transformation: top 10 technology trends of 2016

Kim Andersen 18 Jan 2016

CX demands to be harnessed by analytics

Software

CX demands to be harnessed by analytics

Deon Scheepers 8 Jan 2016

Advanced cyber defence is crucial in the digital era

Cybersecurity

Advanced cyber defence is crucial in the digital era

Rory Young 9 Dec 2015

Contact centres for the next generation

Telecoms & Networks

Contact centres for the next generation

7 Dec 2015

Omnichannel strategies: what you need to know before implementation

CRM

Omnichannel strategies: what you need to know before implementation

Andre le Roux 12 Aug 2015

The state of digital location data in South Africa

Mobile

The state of digital location data in South Africa

Issued by Location Bank 1 Jun 2015

Inaccurate digital locations could lose businesses money

Digital

Inaccurate digital locations could lose businesses money

1 Jun 2015

OMG moment: Taking note of Africa's mobile media movement

Mobile

OMG moment: Taking note of Africa's mobile media movement

Leigh Andrews 13 Jan 2015

Hungry Lion's integrated campaign roars with success

Marketing

Hungry Lion's integrated campaign roars with success

14 Aug 2014

Five ways marketing automation tools are helping digital agencies

Marketing

Five ways marketing automation tools are helping digital agencies

Gareth Slaven 4 Jun 2014

Mobile

Mobile market increase prospects for brand interaction

Zee Fakier 23 Oct 2012