Customer experience agency | Bizcommunity

Customer experience agency | Bizcommunity

News

The human paradox: The faster AI advances, the more human connection matters

Artificial Intelligence

The human paradox: The faster AI advances, the more human connection matters

Charne Munien, Issued by Rogerwilco 19 May 2026

MakeReign introduces marketing arm to connect brands with consumers at all digital touch points

Marketing

MakeReign introduces marketing arm to connect brands with consumers at all digital touch points

Issued by MakeReign 17 Sep 2024

Verve recruits 4, expanding Johannesburg centre of research excellence

Research

Verve recruits 4, expanding Johannesburg centre of research excellence

Issued by VERVE 13 Sep 2024

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

Advertising

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

Tourism's long-term recovery won't come from short-term thinking

Tourism & Travel

Tourism's long-term recovery won't come from short-term thinking

26 Sep 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds

CRM

Excellent customer service, not price, wins over consumers

20 Jun 2023

Wonder celebrates a year of leading purpose-based brands

CRM, CX, UX

Wonder celebrates a year of leading purpose-based brands

Evan-Lee Courie 24 May 2022

Media

VMLY&R creates Reuters 'The Source' brand campaign

27 Sep 2021

#BehindtheMask: Helen Ludwig, chief strategy officer at Wonder

Behind the Selfie

#BehindtheMask: Helen Ludwig, chief strategy officer at Wonder

Evan-Lee Courie 15 Sep 2021

Gareth McPherson, CEO of Wonder

Behind the Selfie

#BehindtheMask: Gareth McPherson, CEO of Wonder

Evan-Lee Courie 25 Aug 2021

#Exclusive: Industry heavyweights launch Wonder, SA's newest CX agency

CRM, CX, UX

#Exclusive: Industry heavyweights launch Wonder, SA's newest CX agency

Evan-Lee Courie 19 May 2021

Matt Ross, chief creative officer at King James Digital.

Digital

Welcome King James Digital!

12 Oct 2017

Mobile

OnePoint Global, CE Agency to expand mobile research capabilities

30 Jan 2013