Social Media Specialist

Job description

• Manages the company’s social media accounts and posts content 

• Understand the overall social media needs of the business entities, including the brand customer, product goals and other aspects of service 
• Engages with clients entities and external clients and provide social media services 
• Crear\tee content appropriate for each of the business entities 
• Implement plans to create followers on popular social media websites such as X. Instagram, Facebook and LinkedIn 
• Participation in creative brainstorming 
• Creation/ Completion of presentations

• Obtain upcoming campaigns for all business entities and create a plan for social media strategies monthly 
• Enhance the brands by raising awareness through various social media platforms 
• Keep track of the stats of all posting to ensure brand message is constant 
• Manage high volume of social media posts daily 
• Interact with followers and potential customers by communicating through the company’s social pages 
• Manages the company’s social accounts and posts content 
• Create content on monthly basis to promote sales, brand and services

• Work with clients team to formulate content creations 
• Engage with followers in social media presence creation on new and emerging social media platforms 
• Engage with clients and obtain feedback on content posted 
• Create social media performance reports 
• Perform thorough research on latest trends on social media 
• Task completion and engagement rate 
• Reach & impressions 
• Content publishing consistency 

• On time delivery of assets (meeting deadlines for content and campaigns)
• Support for campaign launches 
• Budget management 

• Deadline driven 
• Online engagement 
• Multitasking 
• Attention to detail 
• Customer focused 
• Social media research and marketing 
• Willingness to create new content 

• Matric or similar qualification NQF 4 
• BA in marketing communication or any equivalent qualification 
• 3 years’ experience required 

• Market related