TOURISM, TRAVEL & HOSPITALITY Adrift in a nameless river in Madagascar[Brian Berkman] It probably won't be pristine for very much longer as Rio Tinto, the mining company that is extracting ilmenite and zircon from Fort Dauphin on Madagascar's most South Easterly coast, exploits the earth and paves the roads in return. | |
MARKETING & MEDIA How to deal with delays, kill queues[Aki Kalliatakis] The single most-cited source of frustration for customers is delays and long queues. Your company needs to take this seriously because when customers are kept waiting patience turns to frustration very quickly - and they then start looking for other things that have gone wrong. | |
MARKETING & MEDIA What to look for in a BI service provider[Sean Paine] With business intelligence (BI) being top of mind for enterprises at the moment, this industry is likely to attract a series of newcomers and fly-by-night businesses. | |
MARKETING & MEDIA Value of segmentation models in marketing[Amanda Cromhout] Sounds easy doesn't it? But how do you start such a strategy? Do you even know who your most profitable customers are? | |
MARKETING & MEDIA Guptagag[Rod Baker] NEWSWATCH: The Gupta family isn't going to talk to the media until the report on its guests landing at Waterkloof is finalised, reports Mail & Guardian, and BD Live reports the DA is urging Zuma not to sign the secrecy bill. The ConCourt has reserved judgment on media's access to the Krejcir hearing, reports Mail & Guardian, and IOL reports that a Sun reporter has been charged in the UK hacking probe. | |
MARKETING & MEDIA Why metal is precious[Jonathan Stilwell] Why are most agency creatives so obsessed with metal? Why do we covet these birds, lions, pencils, medals and cubes so much? To many of our client services friends, they may as well be bookends or doorstops. | |
LIFESTYLE & ENTERTAINMENT Getting lost on Long Street Nights[Eugene Yiga] Cape Town's Long Street has earned a reputation as one of the city's favourite party spots, what with all its restaurants, bars, and clubs. Many local residents and international visitors make this place their home late into the night and early into the morning. But do you really know who they are? | |
LIFESTYLE & ENTERTAINMENT Iconic foodie brands[Nina Timm] Everybody has an icon or hero; we have just survived the Justin Bieber tsunami and, for we old rockers, Bon Jovi brought new life to our nine-to-five exsistence. Middle-aged people stood in queues remembering days when life was carefree and wild. Burger King just landed in South Africa and everyone rushed off to sink their teeth into a giant Whoopie Burger. | |
MARKETING & MEDIA Worldwide dotcom re-evaluations[Naseem Javed] The digital world is passing through the eye of the needle and domain name expansion is forcing all kinds on adjustments and re-alignments to cope with name identity survival. | |
MARITIME & FISHING New technology for marine energy harvesting[Anders Jansson] Marine energy, for instance energy from tidal and ocean currents, is the 'best of the best' amongst green energy sources: it has the greatest potential; in theory, the planet's oceans could supply the entire world with renewable energy. | |
LEGAL Partition agreements to transfer jointly-owned land[Dylan Bradford] Joint owners of a piece or pieces of land may want, or need, to redistribute the land among themselves and so become individual owners of a defined portion of that land (or of a sectional title unit) in their own names. This can be done in terms of Section 26 of the Deeds Registries Act and a partition agreement. | |
FINANCE & INSURANCE New proposals on recharacterisation of hybrid debt instruments[Heinrich Louw] The National Treasury (Treasury) and the South African Revenue Service (SARS) recently released certain proposed limitations on excessive interest deductions for public comment. | |
CONSTRUCTION & ENGINEERING Everyone at Eskom should be switching to gas[Paddy Hartdegen] I would hope that everyone at Eskom - not only its chief executive, Brian Dames - would be using gas rather than electricity to make something tasty for supper. We wouldn't want our chief executives, or anyone else at Eskom, going hungry at night when they have to keep the power feeding into the homes of millions of South Africans. | |
LIFESTYLE & ENTERTAINMENT Dead Man Down[Daniel Dercksen] If there is one film that everyone will be talking about, it's Danish-born director Niels Arden Oplev's entrancing and not-to-be-missed Dead Man Down. Oplev stunned the world with his adaptation of Stieg Larsson's The Girl with the Dragon Tattoo and with Dead Man Down, his craft as a filmmaker and vision as a storyteller are irrefutable. | |
LIFESTYLE & ENTERTAINMENT Dare to be stoked[Daniel Dercksen] Stoker is a deliciously dark and twisted shocker that will hit you like a ton of bricks. No, it's not a film about the infamous vampire king, but the killer in this nerve-wracking psychological thriller is as charming and malevolent as the Lord of Fangs, an opportunist who preys on the innocent. | |
LIFESTYLE & ENTERTAINMENT The Miser is rich and rewarding[Eugene Yiga] "Miss Molière's The Miser," wrote a reviewer in The Star, "and you are sacrificing the South African production of the year. Any year." Part satire and part farce, the adapted 17th-century classic, which won four Naledi Theatre Awards following its premiere at Johannesburg's Market Theatre last October, is now showing in Cape Town. | |
RETAIL Aligning ICT to Consumer Protection Bill[Robert Sussman] The Consumer Protection Bill and its potential impact on the ICT sector elevates the role of service level agreements (SLAs) in future trade. | |
MARKETING & MEDIA The balancing act that is VoIP[Robert Sussman] One of the main challenges behind the increase in adoption of Voice over IP (VoIP) technology within the corporate market lies in the quality of the call. Unlike email, latency does affect the end product in voice. An email will be sent and arrive as a solid unit; there is no break in transmission or delay in receiving the whole package. The same cannot be said for voice. | |
MARKETING & MEDIA Nature of outsourcing has changed[Robert Sussman] While the trend to outsource critical services and support shows no sign of abating, businesses seem reluctant to take on the new outsource business model. The result is that businesses today engage the market based on outdated methodology. | |
MARKETING & MEDIA Corporate communication - why we can't just 'send and receive' anymore?[Robert Sussman] It may be one of the more convenient and most accessible means of modern communication, but the reality of engaging in corporate email communication is effective management and adherence to legislation. Email has grown to the extent that it is far more than a mere practical way to digitally interact. This established medium in society is widely considered to be, first and foremost, a critical business tool. |