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Why keeping your customers is now the smartest growth strategy
Cristelle Snyman
Your customers know when you’re faking it
Cristelle Snyman
Jobs
- DTP Operator/Graphic Designer Johannesburg
- Chief Executive Officer Sandton
- Sales Executive Cape Town
- Digital Marketing & Content Creation Intern Cape Town
- Senior Motion Graphic Designer Remote within South Africa
- Business Intelligent Manager Kempton Park, Gauteng
- Social Media Content Creator Cape Town
- Communications Project Specialist Johannesburg
- Sales Manager Johannesburg
- SEO Manager Cape Town or Johannesburg
Is customer service dead and buried in SA?
Was it ever even there and when one complains to a call centre, are one's complaints ever relayed to the MD or someone in authority because I'm gatvol of shouting for service?!
I’m still waiting for a promised apology from Discovery SA for shoddy service; a friend of mine is still waiting for an apology from Weylandts for damaged furniture; Bathroom Bizaar in Fourways charged the same friend more for delivery and installation of a shower door than the entire product cost; Imperial Select, Boksburg, sold another friend a car which was supposed to have been passed by AA, when it in fact failed, and the airbags detonate without warning!
