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Why keeping your customers is now the smartest growth strategy
Cristelle Snyman
Your customers know when you’re faking it
Cristelle Snyman
Jobs
- Digital and Print Advertising Sales Executive Cape Town
- Regional Operations Manager Cape Town
- Copywriter Remote within South Africa
- Junior Digital Content Creator (Design & Video) Cape Town
- Social Media and Digital Design Co-ordinator Cape Town
- Medium Weight Digital Strategist Cape Town
- Digital Insights Analyst Cape Town
- Paid Media Specialist Johannesburg
- Senior Estimator Johannesburg
- Site Development Team Leader Sandton
Service delivery/customer service ... whatever it's called these days!
Why as South Africans are we not dealing with the issue of service delivery ... from answering a phone to taking a potential customer through your services or products?
Increasingly, you meet up with a lady behind a desk who seems to have had a bad morning before getting to work or just being plain rude. And then you still have to deal with service towards white people being different to service towards black people - and usually from a black person, nogal!
