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RAPT BizTrendsTV | Mongezi Mtati: Local is better

NIQ State of the Retail Nation: South Africans spend carefully as value takes centre stage

NIQ State of the Retail Nation: South Africans spend carefully as value takes centre stageNielsenIQ

South Africans asked for Litchi, and Revive listened

South Africans asked for Litchi, and Revive listened

6 hours

CX report warns 51% of customers don’t even report bad experiences

CX report warns 51% of customers don’t even report bad experiences

By Richard Eberlein 7 hours

Company news

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Location Bank launches PercepXion: the competitor view behind every location

Location Bank Location Bank launches PercepXion: the competitor view behind every location

10 hours

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Game Plan Consulting Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

2 Sep 2026

Biz Most Read Award winners August 2026

Bizcommunity.com Biz Most Read Award winners August 2026

1 Sep 2026

Propak West Africa returns with global innovation, practical solutions and industry expertise

Montgomery Group Africa Propak West Africa returns with global innovation, practical solutions and industry expertise

31 Aug 2026

Durban to host Africa's premier hosted buyer trade platform in October

Catalyze Durban to host Africa's premier hosted buyer trade platform in October

31 Aug 2026

Why retailers are betting on refill

DY/DX Why retailers are betting on refill

27 Aug 2026

Secure, agile RewardWorx platform meets growing demand for enterprise incentive programmes

Caxton Media Secure, agile RewardWorx platform meets growing demand for enterprise incentive programmes

25 Aug 2026

Whirlpool launches the W5 Built-in Oven Set in SA, bringing premium smart cooking within reach

KIC South Africa Whirlpool launches the W5 Built-in Oven Set in SA, bringing premium smart cooking within reach

24 Aug 2026

Scan Display turns 30!

Scan Display Scan Display turns 30!

21 Aug 2026

University of Johannesburg - Marketing Management The CNA paradox: What a failing legacy brand’s “coolest” status teaches stationery retailers

20 Aug 2026

Rhodes Quality Limited Edition Juices voted Best New Fruit Juice in the 2026 Product of the Year Awards

Rhodes Food Group Rhodes Quality Limited Edition Juices voted Best New Fruit Juice in the 2026 Product of the Year Awards

20 Aug 2026

More news

SA’s R220bn informal FMCG market keeps growing despite pressure

SA’s R220bn informal FMCG market keeps growing despite pressure

28 Aug 2026

Report reveals retailers face AI visibility risk as shoppers compare deals

Report reveals retailers face AI visibility risk as shoppers compare deals

21 Aug 2026

Gummies, fizzies and easy formats: SA vitamins and supplements become easier to consume

Gummies, fizzies and easy formats: SA vitamins and supplements become easier to consume

Insight Survey 20 Aug 2026

#Biz25years | To the next 25 years of business communications and conversations

#Biz25years | To the next 25 years of business communications and conversations

Bizcommunity.com 20 Aug 2026

Winning the conversation does not always mean winning the sale in South Africa’s fast food race

Winning the conversation does not always mean winning the sale in South Africa’s fast food race

Rogerwilco 30 Jul 2026

Source:

South Africans splashed out on sport, food and streaming during World Cup

27 Jul 2026

Source:

AI agents could influence $3.35tn in consumer spending by 2030

22 Jul 2026

The fast food brands South Africans notice are not always the ones they buy

The fast food brands South Africans notice are not always the ones they buy

Rogerwilco 22 Jul 2026

Image supplied

South Africa’s liquor suppliers face a new retail battleground

21 Jul 2026

UJ study says South African retail needs better leadership training

UJ study says South African retail needs better leadership training

21 Jul 2026

Location data becomes a strategic tool for South African retailers

Location data becomes a strategic tool for South African retailers

13 Jul 2026

Fast food gets serious: SA brands fight for every bite

Fast food gets serious: SA brands fight for every bite

Insight Survey 9 Jul 2026

South African men outspend women in pre-owned luxury market

South African men outspend women in pre-owned luxury market

15 Jun 2026

Irene Auma, Regional Head of Fraud Risk Management for Sub-Saharan Africa at Visa. Image supplied

Visa Study: 77% South Africans use AI to shop, but trust is key at checkout

Irene Auma 12 Jun 2026

Zak Haeri, MD for NIQ in South Africa

NIQ State of the Retail Nation Q1 2026: South African retail benefits from benign inflation

NielsenIQ 3 Jun 2026

Source:

Report reveals South African consumers spend R2k+ monthly online as BNPL soars

3 Jun 2026

Africa 200 ranking reflects growing confidence of Pan-African brands

26 May 2026

The MRF's latest Maps data cover the full 2025 calendar year and shows that on-demand streaming penetration averaged 21% annually (Image source: © 123rf )

Maps provides 5 year record of consumer behaviour

7 May 2026

Image credit: on

Why do so many African women bleach their skin? Study looks beyond what they tell researchers

Oyenike Balogun 4 May 2026

A key theme going into 2026 is social engineering and the impact that has on fraud (Image source: Spend Trend 2026 Report)

#BizTrends | Spend Trend 2026 Part 1: Social engineering and its impact on fraud

Danette Breitenbach 29 Apr 2026

The Spend Trend Report highlights consumer spending trends in 2026 (Image supplied)

#BizTrends | SA consumer resilient, but still loves a treat!

Danette Breitenbach 23 Apr 2026

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

KLA 23 Apr 2026

PwC’s South African Family Business Survey has found that South African family businesses outperform global peers, achieving a double-digit growth (Image source: © 123rf )

How 5 key areas are driving success for top SA family businesses

15 Apr 2026

Adheesh Ori, Accenture Song, South Africa. Image supplied

The 'experience economy' has arrived as consumers' expectations shift

Adheesh Ori 25 Mar 2026

Black Friday-Cyber Monday 2026 strategy starts with data

Black Friday-Cyber Monday 2026 strategy starts with data

DUO Marketing + Communications 25 Mar 2026

Africa rewrites retail media - lagging brands lose ground

Africa rewrites retail media - lagging brands lose ground

Dentsu 16 Mar 2026

Zak Haeri, managing director at NIQ South Africa

NIQ State of the Retail Nation: South African FMCG retail lifted by economic tailwinds

NielsenIQ 6 Mar 2026

Photo by Christopher Farrugia via

The rise of pizza in South Africa amidst a shifting fast-food landscape

5 Mar 2026

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