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Mastering the art of giving people what they want in 2019
Mastering the art of giving people what they want in 2019

Personalisation has become a buzzword in the travel industry with the rise of the digital age. As travel businesses, we are increasingly challenged to build a personal connection with the consumer or risk losing them to businesses that do.

By Teresa Richardson 13 Dec 2018

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The soft silence of Tokyo

Imagine you are in a city of close to 15 million people. You are walking down a large street. It is a lot like 5th Avenue in New York. For a couple of seconds, you are happily staring at one of the beautiful window displays. You turn around and your child is gone...

By Damon Stapleton 12 Dec 2018

Jock Safari Lodge in Kruger relaunches
Jock Safari Lodge in Kruger relaunches

As of 1 November 2018, Jock Safari has made some significant changes to the two sections of their lodge; the main camp area and the family-friendly Fitzpatrick Lodge..

By Ruth Cooper 4 Dec 2018

Targeting Chinese tourists along their customer journey
Targeting Chinese tourists along their customer journey

Dr Berenice Pendzialek, a Chinese outbound tourism specialist, speaks to Eugene Yiga about China's technological trends and how to connect with Chinese tourists along different touchpoints of the customer journey...

By Eugene Yiga 4 Dec 2018

How to choose between the Masai Mara and the Serengeti
How to choose between the Masai Mara and the Serengeti

Every year, millions of wildebeest and plains game journey in a circular route from the north of the Serengeti in Tanzania to the south of Kenya's Masai Mara...

By Zintle Tsholoba 20 Nov 2018

2018 Business Traveller Africa Award winners
2018 Business Traveller Africa Award winners

Honouring those brands that have provided superior South African business travel service, the 7th annual Business Traveller Africa Awards has announced its 2018 winners...

By Shan Radcliffe 9 Nov 2018

Africa's travel growth exceeds expectations
Africa's travel growth exceeds expectations

International tourist arrivals grew 6% in the first four months of 2018, compared to the same period last year, not only continuing the strong 2017 trend, but exceeding UNWTO's forecast for 2018...

By Enver Duminy 5 Oct 2018

Luxe living at the Lanzerac: Why you should visit this Stellenbosch icon
Luxe living at the Lanzerac: Why you should visit this Stellenbosch icon

As we drove up the long, tree-lined driveway into Lanzerac Wine Estate I knew that the next 24 hours were going to be special.

By Lauren Hartzenberg 19 Sep 2018

#TourismMonth: Surge of the digital travel consumer
#TourismMonth: Surge of the digital travel consumer

Digitalisation is increasingly seen to empower travel consumers especially those seeking diversification and personalisation for a remarkable experience...

By Josephine Wawira 18 Sep 2018

Here's to entering the West Coast way of living
Here's to entering the West Coast way of living

I recently got to experience the blooming Spring season on a road trip to the West Coast, which is just about an hour and a half's from Cape Town; and although the flower season is nearing its end, it sure does make for an amazing sight...

By Robin Fredericks 18 Sep 2018

Benguela Cove: more than just a wine farm
Benguela Cove: more than just a wine farm

Drinking a glass of bubbly is not what I particularly felt like when I arrived at Benguela Cove on a cold and rainy winter's morning...

By Ilse van den Berg 12 Sep 2018

Tourism becomes the world's third-largest export sector, generating $1.6tn in 2017
Tourism becomes the world's third-largest export sector, generating $1.6tn in 2017

International tourist arrivals grew 7% in 2017, the highest increase since 2010...

By Josephine Wawira 5 Sep 2018

Enjoy ultimate relaxation with a cruise vacation
Enjoy ultimate relaxation with a cruise vacation

If it is relaxation you are after - and who isn't - then a cruise vacation is very hard to beat. Unpack just once and be transported from one glam stop to the next...

By Brian Berkman 22 Aug 2018

#WomensMonth: Lee-Ann Morgan embraces her deep love for all things travel
#WomensMonth: Lee-Ann Morgan embraces her deep love for all things travel

In celebration of #WomensMonth, we chat to Lee-Ann Morgan, customer growth marketing manager at Club Med Southern Africa about what it means to be a woman in the tourism industry, the challenges she's faced and how important it is to own who you are.

By Robin Fredericks 13 Aug 2018

Fostering a culture of travel among South Africans
Fostering a culture of travel among South Africans

Take a moment to consider why 10 million tourists visit South Africa's shores annually...

By Andrew Stark 7 Aug 2018

A South African's guide to moving to and making it in Malta: A shot of mass tourism on the rocks
A South African's guide to moving to and making it in Malta: A shot of mass tourism on the rocks

Question: What do Malta and Iceland have in common besides being Game of Thrones locations? Answer: More than you think...

By Marcus ‘The Maltese Falcon’ Brewster 3 Aug 2018

Careers on a cruise
Careers on a cruise

In his role as cruise director of MSC Opera and MSC Sinfonia, Stephen Cloete has been to over 65 countries around the world. He tells Eugene Yiga about his love for life (and work) at sea...

By Eugene Yiga 1 Aug 2018

3 keys to unlock the heart of customer experience in travel
3 keys to unlock the heart of customer experience in travel

The brand-customer relationship is a complex one; in contemporary marketing, it's developed by data analytics, and to a large degree, relationship marketing tools such as loyalty programmes. The question is, how relevant are these programmes to the local consumer?

By Danny Bryer 30 Jul 2018

Sandton set for big BRICS Summit
Sandton set for big BRICS Summit

A "ring of steel" has been thrown around the Sandton Convention Centre in Johannesburg as more than 2500 delegates, including some 20 heads of state, are set to descend on the centre for the high profile 10th BRICS Summit, which starts tomorrow...

By Suren Naidoo 24 Jul 2018

Comfortable weekend cruising in the new Ford Kuga
Comfortable weekend cruising in the new Ford Kuga

At the end of a week, you have to leave extra early to miss Cape Town's Friday frenzy on the roads - especially if you're heading out of town past the Hottentots Holland mountains for the weekend...

By Ilse van den Berg 24 Jul 2018

Good things happen in 3s - just ask Groot Constantia
Good things happen in 3s - just ask Groot Constantia

Friday the 13th is a bit of an urban legend, eerie day for many. I remember my great-grandmother refused to set a foot out of bed on Friday the 13th. Perhaps she had a good reason...

By Ilse van den Berg 23 Jul 2018

Get high: Why Elgin's Cape Canopy tour is bucket list worthy
Get high: Why Elgin's Cape Canopy tour is bucket list worthy

It's no small wonder why people head to the mountains to recharge. The clean air and refreshing sense of space are like natural remedies for a mind bogged down with city smog and strife...

By Lauren Hartzenberg 20 Jul 2018

How sporting events like the 2018 FIFA World Cup has benefited Africa
How sporting events like the 2018 FIFA World Cup has benefited Africa

We chat with Tim Smith, managing partner at HVS Consulting to find out more about how sporting events like the 2018 FIFA World Cup has benefited the African continent and its tourism industry...

By Robin Fredericks 13 Jul 2018

Africa's travel growth exceeds expectations
Africa's travel growth exceeds expectations

"Developing our relationships with other African nations will allow us to capitalise on tourism growth across the continent."

By Enver Duminy 12 Jul 2018

A South African's guide to moving to and making it in Malta: A table of economies
A South African's guide to moving to and making it in Malta: A table of economies

July's 30 degree-plus temperatures and long sunny days mark the advent of the Mediterranean summer season and herald the arrival of Malta's 2.3 million tourists...

By Marcus ‘The Maltese Falcon’ Brewster 6 Jul 2018

Hands on: Facebook Local is the best travel app you won't want to download
Hands on: Facebook Local is the best travel app you won't want to download

Facebook Local is the social network's latest app feeding from its plethora of information that lets you search for things to do in your vicinity...

By Andy Walker 5 Jul 2018

#YouthMonth: How to get a job in travel
#YouthMonth: How to get a job in travel

Natalia Rosa cites some of South Africa's leading travel professionals, and their words of wisdom on the travel industry...

By Natalia Rosa 18 Jun 2018

#WTMA18: Bringing Africa to New York and New York to Africa
#WTMA18: Bringing Africa to New York and New York to Africa

NYC & Company became a major blip on our radar when it locked in the first ever city-to-city partnership with Cape Town to boost tourism between the two iconic cities. We caught up with Makiko Matsuda Healy, MD of tourism market development, to find out what New York tourism is all about...

By Cari Coetzee 15 Jun 2018

Unique travel experiences for the Muslim tourist in Cape Town
Unique travel experiences for the Muslim tourist in Cape Town

The Mother City is a family-friendly destination with access to prayer spaces, great airport facilities, rich cultural heritage, ease of communication, simple visa requirements and increasing capacity in terms of air connectivity...

By Avukile Mabombo 13 Jun 2018

Ensuring the sustainability of sustainable tourism
Ensuring the sustainability of sustainable tourism

"Our role as tourism professionals is to ensure the sustainability of sustainable tourism. That is, we're to ensure that all of the principles are built into the foundations of what we're doing and that every strategy we have for business growth and development recognises this..."

By Danny Bryer 12 Jun 2018

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