ICT

Articles

Source: Freepik.com

Making child safety the foundation of cybersecurity strategy

Anna Collard 2 Dec 2024

Image source: sebastien decoret –

How to add automated voice bots into your call centre: Start simple

Ryan Falkenberg 30 Sep 2024

Can AI help change how businesses view customer service emails?

Can AI help change how businesses view customer service emails?

Ryan Falkenberg 8 Jul 2024

Source: © 123rf Google AI is reshaping the digital advertising ecosystem. Why now? asks Geoff Cohen, partner - DY/DX

Google's generative AI search is another nail in the content coffin

Geoff Cohen, DY/DX 3 Jun 2024

Image supplied. Mbudzeni Neluvhalani, SEO specialist at Nerdware, says understanding SGE's influence is key for maximising website effectiveness in our ever-evolving digital world

Search Generative Experience: It's like magic - and key to website effectiveness

Mbudzeni Neluvhalani 16 May 2024

Widespread adoption of AI is shaping next-gen customer service

Widespread adoption of AI is shaping next-gen customer service

Linda Saunders 26 Apr 2024

Welcome to the era of the AI co-pilot

Welcome to the era of the AI co-pilot

Nick Durrant, Bluegrass Digital 11 Apr 2024

How AI can streamline human capital management for SMEs

How AI can streamline human capital management for SMEs

Dumisani Moyo 3 Apr 2024

Source: Supplied. Jeff Ryan, managing director for AWCape.

#BizTrends2024: 5 trends redefining business integration

Jeff Ryan 29 Jan 2024

Source: Supplied. Aimée Wesso-Roberts, AfroCentric Group.

#BizTrends2024: Prevention, digital access, and patient-centred care

Aimée Wesso-Roberts 25 Jan 2024

Source: Supplied. Margot Brews, head of health risk management strategy at Momentum Health Solutions.

#BizTrends2024: AI in healthcare - from hype to a game-changing reality

Margot Brews 25 Jan 2024

Source: Supplied. Keletso Mpisane, head of MiWay Blink.

#BizTrends2024: What tech trends will transform insurance?

Keletso Mpisane 24 Jan 2024

Ancel Draai, MD for Applico Training

#BizTrends2024: AI and the cloud are crafting the future of payroll management

Ancel Draai 23 Jan 2024

Talking to chatbots sucks, but it doesn’t have to

Talking to chatbots sucks, but it doesn’t have to

Ryan Falkenberg 17 Jan 2024

Source: Supplied. Avsharn Bachoo is the group chief technology director at Afrocentric Group.

#BizTrends2024: The only constant is change - healthcare technology trends

Avsharn Bachoo 16 Jan 2024

Dina Biagio, Partner & Patent Attorney, Spoor & Fisher

#BizTrends2024: Shaping the future of IP law in 2024 and beyond

Dina Biagio 16 Jan 2024

#BizTrends2024: Intelligent assistants can bridge generative AI gap

#BizTrends2024: Intelligent assistants can bridge generative AI gap

Henda Scott 9 Jan 2024

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