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The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

Instagram's @shop a curated showcase of shoppable products
Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

Best in global visual merchandising awarded
Best in global visual merchandising awarded

The winners of the 2019 International VM Awards were announced at the RetailExpo in London...

13 May 2019

Katja Thielen, creative director and founder of the UK’s Together Design and this year's Loeries design jury president...
#Loeries2019: "Discover how different cultures are reflected through their creativity and ideas" - Katja Thielen

I chatted to the international jury presidents ahead of the upcoming Loeries Creative Week. Kicking off the series is this year's design jury president Katja Thielen, creative director and founder of the UK's Together Design...

By Leigh Andrews 10 May 2019

Successful retail chatbot interactions to grow eightfold by 2023
Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

Meshack Mulaudzi is giving African children positive representation through toys
Meshack Mulaudzi is giving African children positive representation through toys

By simply trying to create a doll that his daughter could identify with, Meshack Mulaudzi embarked on a doll-making journey that spreads positivity to African children...

3 May 2019

Autograph Gin rated best in Africa
Autograph Gin rated best in Africa

The International Gin Guide Awards has released its results for 2019 and South Africa's Autograph Gin was voted Best Gin in Africa...

2 May 2019

2019 Dezeen Awards open for entries
2019 Dezeen Awards open for entries

Following a successful launch last year, the second edition of the Dezeen Awards is now open for entries...

2 May 2019

Phygital: 6 ways to adapt, or die
Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...

By Eben Esterhuizen 30 Apr 2019

Online marketplace Thola Africa shines a light on local artisans
Online marketplace Thola Africa shines a light on local artisans

New online marketplace Tholaafrica.com is making it easier to shop African artisanal wares, with its selection of bespoke fashion and décor crafted by local creatives and designers...

26 Apr 2019

New study reveals top trends in online payments in MENA
New study reveals top trends in online payments in MENA

In the fourth quarter of 2018, the approval rate rose by 5.1% bringing MENA's rate just 3% behind the rest of the world. Due to the high transaction value in the travel industry, card approval rates have seen a slower growth rate than other industries...

By Fundisiwe Maseko 25 Apr 2019

Up, close and very personalised
Up, close and very personalised

The shift to a more individualised society that values experiences more than goods has resulted in a strong drive towards personalisation...

By Refilwe Maluleke 23 Apr 2019

Six steps to successful customer relationship management
Six steps to successful customer relationship management

As Easter looms businesses are looking for powerful ways to promote their goods and activate more sales. This should include beefing up customer relationship management (CMR) systems to streamline communication with potential clients and encourage more sales. Here are six steps to sprucing up your CRM and captivating customers at every touch point along the way...

By Eben Esterhuizen 16 Apr 2019

#CNILux: The creative cultural legacy of MaXhosa by Laduma
#CNILux: The creative cultural legacy of MaXhosa by Laduma

The striking textile and knitwear designs conceived by South African golden boy Laduma Ngxokolo are not simply stylish collectables, they're vehicles of cultural preservation...

By Lauren Hartzenberg 16 Apr 2019

#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell
#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell

Naomi Campbell wants to see better representation among designers and more African-based designers reaching the international fashion arena...

By Liam Freeman 15 Apr 2019

Landmark NYSE listing for Africa's unicorn, Jumia
Landmark NYSE listing for Africa's unicorn, Jumia

Pan-African e-commerce platform, Jumia, has become the first African startup to list on the New York Stock Exchange...

15 Apr 2019

DHL launches Africa eShop, connecting global brands with African shoppers
DHL launches Africa eShop, connecting global brands with African shoppers

DHL Express has launched Africa eShop, a platform enabling customers to shop directly from more than 200 US- and UK-based online retailers...

11 Apr 2019

#CNILux: Global luxury industry shifts gaze to Africa
#CNILux: Global luxury industry shifts gaze to Africa

The fifth annual Condé Nast International Luxury Conference kicked off in Cape Town yesterday, bringing some of the biggest names in global luxury to African soil...

By Lauren Hartzenberg 11 Apr 2019

The need for speed in modern retail
The need for speed in modern retail

In an age where leisure time is an increasingly precious commodity, customers are placing an even greater premium on convenience...

By Refilwe Maluleke 8 Apr 2019

Beyoncé teams up with Adidas in "partnership of a lifetime"
Beyoncé teams up with Adidas in "partnership of a lifetime"

Beyoncé Knowles has signed a partnership with Adidas, which will see the singer become a creative partner to the company, developing new apparel and footwear across the performance and lifestyle categories...

8 Apr 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

Anton Hugo, retail & consumer leader for PwC Africa and associate directors Rashaad Fortune and Andries Geertsema presented PwC's 2019 Global Consumer Insights Survey at the Peech Hotel in Johannesburg on 3 April...

3 Apr 2019

FMCG recycling commitments no cure for plastic crisis
FMCG recycling commitments no cure for plastic crisis

The launch of the Africa Plastics Recycling Alliance by consumer goods companies including Diageo, Unilever, The Coca Cola Company and Nestlé is not a cure-all for the plastic crisis...

29 Mar 2019

Dove partners with Getty Images and Girlgaze and launches Project #ShowUs
Dove partners with Getty Images and Girlgaze and launches Project #ShowUs

Dove has taken action with Getty Images, Girlgaze and women around the world to create Project #ShowUs - the world's largest stock photo library created by women and non-binary individuals to shatter beauty stereotypes by showing women as they are, not as others believe they should be...

28 Mar 2019

CIFOR, AFR100 partner to ensure sustainable landscape restoration in Africa
CIFOR, AFR100 partner to ensure sustainable landscape restoration in Africa

The partnership aims to ensure effective alignment of CIFOR's restoration activities within the AFR100 framework...

28 Mar 2019

Consumer demand at the forefront of African business priorities
Consumer demand at the forefront of African business priorities

There are interesting shifts in African manufacturer and retailer business priorities and a growing appreciation for the fact that no one-size-fits-all approach is enough to ensure ongoing success in sub-Saharan Africa...

28 Mar 2019

African retailers have the opportunity to re-imagine a data-driven sector
African retailers have the opportunity to re-imagine a data-driven sector

Transforming retail starts with the business model, not the technology...

By Toros Esim 27 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
#ECO19: Unpack why your brand story matters before you start telling it

In a talk titled 'Why your story matters', in the 'driving demand' track of the fifth eCommerce Africa conference, attendees heard from Mike Joubert, founder of the Billybo Group. Dubbed a godfather in SA brands and marketing, he walked us through the virtue of storytelling and why it matters, while shedding light through examples from some of the greatest commercial stories ever told...

By Leigh Andrews 20 Mar 2019

Chantel Botha of BrandLove in action at eCommerce Africa 2019.
#ECO19: Why brands need to create emotional experiences for Generation CX

The eCommerce Africa conference kicked off at CTICC on 19 March with a keynote session by Chantel Botha, founder of BrandLove, titled: 'More than a feeling, on why CX is the #1 competitive differentiator'. Here's what you missed...

By Leigh Andrews 19 Mar 2019

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 19 Mar 2019

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