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This follows the newspaper's withdrawal from the ombudsman process and quotes TNA chief executive Nazeem Howa as saying "There has been growing unhappiness on our side about the ombudsman, hence the decision to appoint an independent person to be known as a 'public editor' to attend to complaints from our readers."
Howa is also reported as saying that The New Age had always felt like "outsiders" and that the intention is for an independent 'public editor' to "steer our journalism to a higher level where it will be respected by the general public."