MTN offers International Voicemail Retrieval to customers

Adding to their services, MTN now offers subscribers traveling abroad, International Voicemail Retrieval. Mobile subscribers will now be able to retrieve their voicemail messages from anywhere in the world, by simply dialing *111# from their mobile phones.

This cost effective service is available to all MTN customers with international roaming capabilities and will enable mobile users to listen to their voicemail messages at anytime from anywhere.

Donovan Smith, general manager: consumer at MTN South Africa, says "International Voicemail Retrieval is one of the many innovative lifestyle enhancing products that MTN offers its customers, affording them accessibility and convenience whenever and wherever they are."

To listen to their messages, all an MTN subscriber needs to do is dial *111# and put the phone down. A return message notifying the customer to expect an international voicemail retrieval call will be sent, followed by a call connecting them to their voicemail system. Here they can listen to their voice messages as if they had dialed into their voicemail boxes themselves.

MTN subscribers using the International Voicemail Retrieval service will not be charged for the USSD request call, but will be charged for the duration of the call according to the customer's price plan.

Editorial contact

Kilimanjaro Communication Management Consultants on behalf of MTN