In a brief statement, the department apologised for the inconvenience, saying the refreshing was necessary.
“[The department] wishes to notify all its clients, especially those utilising its online services, that the department will be doing an ICT infrastructure refresh between 4pm on Friday, 13 March 2020 to 8pm on Sunday, 15 March 2020,” said the Minister.
During this period of ICT maintenance, there will be no access to any departmental systems.
“The organisation is embarking on ICT maintenance to ensure a secure and reliable information technology infrastructure, offering its staff and clients access to the right resources, quickly and easily,” the department said.
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