Sun International implements IFS Applications

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The new system enables the casino and hotel group to standardise processes and technology across its headquarters and 17 properties in South Africa. The solution supports Sun International's business-critical processes such as finance, payroll, supply chain, facilities, environmental management systems and project management.

IFS takes on hospitality

The successful roll-out makes Sun International the largest hospitality group to implement IFS Applications. Sun International completed the first phase of the project in April this year, when IFS Applications went live at the group's headquarters and The Maslow Hotel, both located in Sandton, South Africa, as well as at Sibaya Casino and Entertainment Kingdom in Kwa-Zulu Natal.

The group's remaining properties were brought online in less than eight months of the pilot implementation. The software is now in use at all South African Sun International properties including Wild Coast Sun, GrandWest, Boardwalk, and Sun City. The project, which kicked off in 2013, has been delivered according to plan.

Client satisfaction

"By consolidating our many different legacy systems into a centralised, single instance and fully integrated ERP solution, we have standardised processes at each of our properties in South Africa and gained better visibility into our business," said Mike Wilson, the Sun International project manager who led the implementation. "Now that the system is live, we can focus on leveraging it to drive better business performance. Our end-users are already enjoying transparency and the ease of use that IFS introduces into their tasks and processes." Through the software's configurable, service-oriented architecture, the solution will contribute to a reduction in back-office total cost of ownership.

"We are pleased that Sun International has managed to complete this strategic project in such an aggressive time frame. Credit is due to the project team for their expertise and hard work, as well as to Sun International's management team for its sponsorship and support for the initiative," said IFS Africa's managing director, Gawie van der Merwe. "With its flexible, multi-site support, IFS Applications is the ideal platform for Sun International to better manage business costs through the automation of business processes."