#CoronavirusSA: Castle Lite Unlocks ft Cardi B is postponed

19 Mar 2020

Castle Lite Unlocks has been postponed due to the Covid-19 coronavirus. The hip-hop music event was scheduled to take place at the Ticketpro Dome in Johannesburg on 12 June 2020.

“We share the disappointment of our fans during this time of uncertainty, however, as a brand that cares for its consumers, we cannot ignore the growing concerns for health and safety as a result of the rapid spread of the Covid-19 in South Africa and around the world. It is important to highlight that an event of this magnitude has multiple moving parts and for this reason, the brand is deliberating and will communicate further details around new date and tickets by the end of March 2020,” said Castle Lite brand director Silke Bucker.

Due to the current pandemic, Castle Lite wants to do everything we can to protect our team & loyal followers. We’ve chosen to postpone #CastleLiteUnlocks but don’t stress, we’ll keep you updated. Be safe fam. For more info: https://t.co/5sDh6bYlmn pic.twitter.com/tu0TVNmTIy
— CastleLiteSA (@castlelitesa) March 18, 2020

We are currently in discussions with our headline act, Cardi B, and all other stakeholders. We would like to assure you that Castle Lite Unlocks will take place as soon as it is safe to host. We acknowledge the disappointing news for the thousands of fans who were excited to attend and witness Castle Lite Unlocks Cardi B, however, the health of our consumers, media and internal teams is always a priority.

Additionally, our ticketing merchant, TicketPro would like to assure all patrons who have already purchased tickets to Castle Lite Unlocks that those tickets are still valid.

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21 Feb 2020

However, the following procedures must be followed regarding ticket claims during this time:

Because Castle Lite Unlocks is merely postponed and not cancelled, consumers should hold on to their tickets until a new performance date has been announced. Consumers will then be able to exchange their tickets for the new performance date.
Should a consumer wish to no longer attend the experience, they will be able to obtain a full refund, details of which will be communicated once we have announced the new performance date.