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Retail

I scream, you scream, we all scream for ice cream... and frappuccinos

Optimistic about growth demand in the ice cream category, Unilever has invested R600m in a state-of-the-art ice cream factory. Located in Midrand, the factory is one of 40 Unilever ice cream factories across the globe, and sets new standards in green and low-cost manufacturing in accordance with the Unilever Sustainable Living Plan.

Franchise specialist Taste Holdings has confirmed plans for a rights issue to raise R226m to fund the expansion of the recently acquired Starbucks coffee chain licence for South Africa, as well as growth initiatives at its jewellery franchising hub, reports Business Day. Vunani Securities analyst Anthony Clark is sceptical: "I like the brands the company owns, but without meaningful returns, Taste is trading on promise ... it's nothing more than foam in a coffee cup."

Looking forward to Retail Congress Africa, we interviewed Paula Disberry who will be sharing insights into the challenges and opportunities of omni-channel based on her experience as Head of Retail Operations at Woolworths. Disberry: "I will share the views of customers in Africa and their changing expectations, the major capabilities that need to be built, and some of our learnings to date."

And something for our fashion friends to diarise is a gala celebration and dinner auction on 14 November hosted by Klûk CGDT, in collaboration with The Sunflower Fund. This is the latest in a long line of collaborative events held with The Sunflower Fund to raise awareness and funds for the South African Bone Marrow Registry.

Jessica Taylor, Retail Editor (@Biz_Retail)
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Weekly top stories
Klûk CGDT and The Sunflower Fund put a spell on you

Just in time for the party season, Klûk CGDT, in collaboration with The Sunflower Fund, are inviting you to a gala celebration and dinner auction on 14 November. On show will be designers Malcolm Kluk and Christaan Gabriël du Toit's latest collection, fittingly called Enchanted Evening... Read

ReMe: building loyalty via customers' phones

ReMe, an innovative smartphone application launching in South Africa in October is set to empower small to medium-sized enterprises... Read

Rights issue for Starbucks rollout

CAPE TOWN - Franchise specialist Taste Holdings, which is building a local footprint for global brands Starbucks and Dominos, will raise a significant dollop of fresh capital for the third time in less than 14 months... Read

Unilever opens state-of-the-art ice cream factory

Unilever South Africa has opened its first state-of-the-art ice cream factory in Africa in the Lords View Industrial Park, Midrand. The factory is one of 40 Unilever ice cream factories across the globe and sets new standards in green manufacturing and low-cost manufacturing, respectively... Read

PnP to open first store in Ghana in 2016

South African retailer Pick n Pay (PIK, PWK) on Tuesday said growing its business outside SA remained a strategic priority for the company "notwithstanding the challenging trading conditions facing some regions"... Read

[Retail Congress Africa] Woolies director on the push and pull of omni-channel trading

Jessica Taylor

Speaking at Retail Congress Africa next month, Paula Disberry will share her insight into the challenges and opportunities of omni-channel based on her experience as Head of Retail Operations at Woolworths... Read

Banking & Finance
Taste Holdings acquisitions underpin its long-term growth opportunities
In the past 18 months Taste Holdings had secured the exclusive southern African development agreements for both Starbucks Coffee and Domino's Pizza, which has underpinned its long-term growth opportunities, CEO Carlo Gonzaga said... read
PnP announces another substantive improvement in profits
Pick n Pay has reported a substantial increase in sales growth and profit for the half-year ending 31 August 2015... read
Verimark struggles to improve earning losses

Colleen Goko

Specialist retailer Verimark (VMK) on Monday reported its results for the six months ended August 2015, which showed little change from the losses it reported in the year-earlier period... read
Commercial Property
R90-million makeover for Northmead Square, Benoni
The Northmead Square shopping centre in Benoni has embarked on a R90-million upgrade that will introduce a new-generation Woolworths Food store of around 1800m² to the centre and give the centre a fresh, modern makeover... read
Record trade reported at the Morningside Shopping Centre
The Morningside Shopping Centre has achieved a record performance in September, recording its highest monthly turnover since its opening in June 2009... read
Capital & Regional appoints new non-executive director

Issued by INET BFA

CSI
Foschini goes pink for breast cancer
Foschini wants everyone to #ThinkPink this month in aid of breast cancer awareness, by inviting people to wear the change they want to see in the world by partnering the non-profit social enterprise Relate Bracelets and Pink Drive... read
CRM
The first CX Day Johannesburg

Issued by Global CX Day

Customer Experience "passionata" and professionals gathered on 6 October to show-and-tell and share their stories. Like a Harley Davidson community of bikers on a breakfast run they strutted their stuff... read
E-commerce
What SA thinks of online ads and mobile search
This week, our 'Biz Online Insights' section explores the South African online population's views on online advertising - pop-up ads and online purchase behaviour in particular... read
Prepare your e-commerce site for the Christmas shopping rush

Sven Hammar

The Christmas shopping rush will soon be upon us and the only thing we can be certain of is that the online shopping of gifts will continue to increase. We can also be sure that many e-customers will be disappointed with their online shopping experiences. Time is money, so here are my Top 10 tips for e-commerce success this Christmas... read
Fashion, Clothing & Textiles
Recycle your clothes!

Dora Jurd

At a time when H&M is about to submerge the South African fashion market, let's have a look at its last spot: 'Close the loop'... read
[21 Icons Season 3] Laduma Ngxokolo
Ngxokolo was selected for 21 Icons South Africa Season 3 for using traditional Xhosa beadwork motifs and patterns, to celebrate the rich heritage of the Xhosa culture through providing traditional clothing for Xhosa initiation rituals... read
Edgars - a fashion content curator

Issued by M&C Saatchi Abel

Earlier this year, leading retailer Edgars partnered with advertising agency M&C Saatchi Abel to give its website a complete makeover... read
FMCG
J.C. Le Roux's Gold Medal winner released
The new Scintilla vintage - the signature Méthode Cap Classique from The House of J.C. Le Roux - which recently won a Gold Medal at the 2015 Veritas Awards, has just been released... read
Legacy gives brand the edge

Danette Breitenbach

The increased affluent levels in the country - and even the continent - have given rise to a higher uptake of luxury brands. Single malt whisky is one of these brands, as proved by the fact that it is ahead of the total category growth... read
Rare Frank Sinatra commemorative Jack Daniel's Whiskey comes to SA
The Jack Daniel Distillery has announced the release of Jack Daniel's Sinatra Century, the brand's latest collaboration with the Sinatra family to celebrate the day that Frank would've turned 100 years old... read
Carrol Boyes wins Best MCC at the Michelangelo Wine Awards
The Carrol Boyes Limited Edition Pinot Noir Chardonnay 2011 Méthode Cap Classique has won Best MCC of the Year at the 2015 Michelangelo Wine Awards... read
Three Ships launches limited edition
Three Ships Whisky has launched a rare single cask single malt whisky to showcase the extraordinary whisky crafted at The James Sedgwick Distillery in Wellington... read
SABMiller and AB InBev reach agreement in principle on takeover
Health & Safety
Personal injury and the law: Why you need bulldog tenacity

Issued by Simpsons Attorneys

All it takes is a split-second. You're reaching for your favourite bottle of tomato sauce in the supermarket and the next thing you're head over heels and paying closer attention to the fluorescent lights. read
Global Handwashing Day focuses on how handwashing can save lives

Issued by Rentokil Initial

15 October is Global Handwashing day; a day dedicated to increasing awareness around the importance of handwashing with soap as an effective and affordable way to prevent disease and save lives... read
Manufacturing
Local manufacturers look north during SA recession
The news that the South African manufacturing sector is technically in recession will make expansion into Africa's high-growth countries and regions more attractive to companies looking to ride the economic boom that is beginning to transform sub-Saharan Africa and further north on the continent... read
Regulatory
Woolworths recalls 12 products over labelling error
Twelve ice cream and sorbet products are being recalled by retailer Woolworths... read
Retail Marketing
[Biz Takeouts Podcast] 153: IMC Conference Johannesburg with Claire Cobbledick
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Claire Cobbledick about the IMC Conference Johannesburg... read
The Scene rolls out pop-ups
The Foschini Group's Sportscene is rolling out a number of pop-up shops, branded as The Scene, across the country, which will feature a special selection of the hottest sneakers, clothing and accessories from leading brands... read
Retail Services
Adapting your workspace to boost productivity and profit

Issued by Sensory Intelligence Consulting

To remain a leader in your industry you need to be relentless about customer excellence, innovative in your thinking and implementations, and need to go the extra mile to retain your staff... read
Retailers
Pick n Pay showcases turnaround in modernised stores
Pick n Pay opened three socalled Next Generation stores in its first half, emblems of its turnaround progress and a blueprint for future stores, the retailer said this week... read
Sales
Wal-Mart cuts profit outlook, sending shares plunging
NEW YORK - Wal-Mart Stores cut its profit outlook due to increased spending on employee wages and e-commerce on Wednesday, sending shares in the world's largest retailer plunging... read
PnP turnaround led by sales

Zeenat Moorad

Strong sales growth in Pick n Pay's half-year has signalled a turnaround in the retailer's fortunes, as its recovery plan shows clear signs of improvement... read
International
Heineken taps into takeovers with Slovenia brewery
THE HAGUE - Dutch beer giant Heineken said on Thursday it had acquired a majority stake in Slovenian brewer Pivovarna Lasko for 120 million euros ($135 million), another consolidation move in the sector just days after the biggest brewer AB InBev reached a deal to buy rival SABMiller... read
Uber eyes a slice of local delivery
SAN FRANSISCO - Uber on Wednesday unveiled its local delivery service for three US cities, aiming for a slice of the fast-growing segment... read
Coca-Cola, PepsiCo spar over Chobani stake
NEW YORK - US soda giants Coca-Cola and PepsiCo are among the companies competing for a minority stake in Greek yogurt maker Chobani, a person familiar with the process said Tuesday... read
More International
Business
To fail is to creatively grow

Tarryn Pitchers

Are you prepared to fail? Many of us have practiced something for years, consistently going after your dream, applying hours of dedication to our craft or ability... read
Super-entrepreneurialism: 2020 style

Naseem Javed

At the risk of being too risky and 'out of the box crazy', societies all over the world would often reject raw and bold entrepreneurialism... read
Digital transformation: threat or opportunity?

Kim Andersen

The concepts of digitisation and digital transformation have been floated in endless conversations about the future of commerce... read
New appointments
  • Chevron South Africa appoints new executive chairman - more info

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New events to diarise
The Business Excellence Forum and Awards
ActionCOACH SA - 5 Nov 2015 to 6 Nov 2015, Johannesburg


The Great South Christmas Toy Fair
Richies Model Cars - 8 Nov 2015, Johannesburg


Retail Credit Conference 2015
Trade Conferences International - 11 Nov 2015 to 12 Nov 2015, Johannesburg


Angola Procurement, Supply Chains and Logistics
AfriClan Conferences - 16 Nov 2015 to 17 Nov 2015, Luanda


2015 Gambling Indaba Conference and Expo
Gambling Indaba - 22 Nov 2015 to 24 Nov 2015, Cape Town


SASDC Synergy Conference 2015
SASDC - 23 Nov 2015 to 24 Nov 2015, Johannesburg


South Africa Forex Expo
Savannah Services - 5 Feb 2016 to 6 Feb 2016, Johannesburg


The 3rd Annual Smart Procurement World WC 2016
Smart Procurement World - 1 Mar 2016 to 3 Mar 2016, Cape Town


Commercial Equipment Africa Exhibition 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Pro Sound and Light Africa 2016
Guangdong Grandeur International Exhibition Group - 5 Aug 2016 to 7 Aug 2016, Johannesburg


Upcoming events
Argus Africa LPG 2015
Argus Media - 20 Oct 2015 to 21 Oct 2015, Cape Town


Quotes
Zig Ziglar
"Remember that failure is an event, not a person."
Henry Ford
"Obstacles are those frightful things you see when you take your eyes off your goal."
Sophocles
"There is no success without hardship."
Woody Allen
"Eighty percent of success is showing up."
Steve Jobs
"Innovation distinguishes between a leader and a follower."

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