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Biz Takeout's

Episode 183: The rapid evolution of Customer Experience Management and the CEM Africa Summit.

Date: 28 Jul 2016
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SOUTH AFRICA

South Africa falls further in Economic Freedom rankings
South Africa falls further in Economic Freedom rankings

The Economic Freedom of the World: 2015 Annual Report shows that South Africa has dropped further in ranking to 96 out of the 157 countries and territories included in the report...

15 Sep 2015

SOUTH AFRICA

Female millennials are the most confident and ambitious of any female generation
Female millennials are the most confident and ambitious of any female generation

New PwC survey dispels myths about women and work...

5 Mar 2015

UNITED STATES

When fake news goes viral, blame the media: study
When fake news goes viral, blame the media: study

WASHINGTON, US: It's true. Don't believe everything you read on the Internet...

17 Feb 2015

UNITED STATES

Newsweek Twitter feed hijacked by pro-IS hacker
Newsweek Twitter feed hijacked by pro-IS hacker

WASHINGTON, US: Newsweek's Twitter feed was briefly hijacked on Tuesday by hackers who displayed messages supporting the Islamic State group...

12 Feb 2015

LEBANON

'Honey trap' hackers stole Syria rebel plans
'Honey trap' hackers stole Syria rebel plans

BEIRUT, LEBANON: Hackers targeted Syrian opposition members with online "honey traps," posing as female supporters to steal battle plans and the identity of defectors, a US security firm said Monday...

3 Feb 2015

UNITED ARAB EMIRATES

SA schools get opportunity to enter Dubai Lynx International Festival of Creativity 2015
SA schools get opportunity to enter Dubai Lynx International Festival of Creativity 2015

Schools in the Middle East have an opportunity to enter the Dubai Lynx International Festival of Creativity 2015 through the FP7 School Print Competition. Entries close on 11 December 2014...

18 Nov 2014

UNITED KINGDOM

Social networks 'in denial' on extremist use: senior UK spy
Social networks 'in denial' on extremist use: senior UK spy

LONDON, UK: Social media sites have become "the command-and-control networks of choice for terrorists", the new head of Britain's electronic spying agency GCHQ says...

5 Nov 2014

SYRIA

Syrian state news agency starts Hebrew-language service
Syrian state news agency starts Hebrew-language service

DAMASCUS, SYRIA: Syria's official SANA news agency has launched a new service to reach Hebrew speakers despite officially being at war with Israel, the agency's director-general said on Monday.

4 Nov 2014

SYRIA

Facebook tracks mortar pounding of Damascus
Facebook tracks mortar pounding of Damascus

DAMASCUS, SYRIA: Residents of Syria's capital have set up a Facebook page to track near-daily mortar rounds fired by rebels fighting to overthrow President Bashar al-Assad.

6 Oct 2014

SYRIA

Syria paper accuses peace envoy of encouraging 'terror'
Syria paper accuses peace envoy of encouraging 'terror'

DAMASCUS, SYRIA: A pro-government Syria newspaper accused UN-Arab League peace envoy Lakhdar Brahimi on Thursday of encouraging "terrorism" and plotting the "destruction and dismantling of the Middle East."

4 Apr 2014

SOUTH AFRICA

70 journalists killed in 2013
70 journalists killed in 2013

Syria, Iraq, Egypt most deadly nations for journalists. In South Africa, as and when the contraversial POIB becomes law, journalists could face very stiff penalties.

31 Dec 2013

SOUTH AFRICA

Second worst year for journalists in jail: Watchdog
Second worst year for journalists in jail: Watchdog

NEW YORK CITY, US: The number of journalists killed and imprisoned fell in 2013 but it was still the second worst year on record for reporters in prison, a US-based watchdog said yesterday.

19 Dec 2013

SYRIA

'Nigerian' scams increase in Syria
'Nigerian' scams increase in Syria

Due to the complex political situation and ongoing conflict in Syria, new 'Nigerian' scams have become apparent.

31 Oct 2013

UNITED STATES

New York Times website hacked then restored
New York Times website hacked then restored

NEW YORK CITY, USA: The popular New York Times website returned to service on Wednesday, 28 August, after hackers forced it down for nearly a day, with a group backing Syria's government claiming responsibility.

29 Aug 2013

FRANCE

Most dangerous countries for journalists: Syria and Somalia
Most dangerous countries for journalists: Syria and Somalia

PARIS, FRANCE / DARMSTADT, GERMANY: On-going armed conflicts and insurgency make Syria and Somalia the world's most dangerous places for journalists, according to the annual figures on journalist deaths compiled by the World Association of Newspapers and News Publishers (WAN-IFRA).

1 Feb 2013

FRANCE

WAN-IFRA launches new programme for Middle East media development
WAN-IFRA launches new programme for Middle East media development

PARIS, FRANCE, DARMSTADT, GERMANY: Newspaper executives from Libya and Egypt are participating in a new training programme from the World Association of Newspapers and News Publishers (WAN-IFRA): the Media Professionals Programme, an innovative initiative to equip media executives with the tools to advance their careers and contribute to the growth of strong local media enterprises.

23 Oct 2012

SYRIA

Citizen journalist sentenced to death for Al-Jazeera interview
Citizen journalist sentenced to death for Al-Jazeera interview

DERAA, SYRIA: Reporters Without Borders has released a statement in which it expresses its shock on the news of the death sentence passed on Friday on the citizen journalist Mohammed Abdelmawla al-Hariri for "high treason and contacts with foreign parties". He was arrested on 16 April just after giving an interview to the television station Al-Jazeera about the situation in his hometown of Deraa.

21 May 2012

SYRIA

Syria: Threat to foreign media, bloggers, journalists
Syria: Threat to foreign media, bloggers, journalists

DAMASCAS, SYRIA: Authorities threaten foreign media, continue to arrest Syrian journalists and bloggers. The information ministry has threatened Arab and foreign media that are "illegally" in Syria, while Syrian journalists and bloggers continue to be arrested.

14 Mar 2012

UNITED ARAB EMIRATES

9.7 Million Levant users active on Internet
9.7 Million Levant users active on Internet

DUBAI, UAE: The emerging Levant makes up a significant 10.1% of MENA Internet population according to research by Effective Measure, a leading provider of digital media planning solutions in emerging markets.

14 Mar 2012

UNITED ARAB EMIRATES

Dubai Lynx: Over 2000 entries into 2012 awards
Dubai Lynx: Over 2000 entries into 2012 awards

DUBAI, UAE: The 6th Dubai Lynx Awards, one of the premier awards celebrating creative excellence in MENA's advertising and communications industry, has received a total of 2037 entries from 17 countries.

5 Mar 2012

UNITED STATES

Consumer Confidence Survey: Economy again top global concern
Consumer Confidence Survey: Economy again top global concern

NEW YORK, US: Global online consumer confidence fell for the seventh consecutive quarter as confidence in 31 of 56 global markets measured declined, according to from Nielsen, a leading global provider of insights and analytics into what consumers watch and buy.

9 Nov 2011

UNITED KINGDOM

Arab TV springs to life: Pay TV subscribers to top 10 million in 2012
Arab TV springs to life: Pay TV subscribers to top 10 million in 2012

LONDON, UK: Record numbers of households across the Middle East and Africa are signing up for pay TV, according to new research from Informa Telecoms & Media.

2 Nov 2011

UNITED STATES

Global adspend up 8.8% in Q1 2011: Advertisers push TV spend
Global adspend up 8.8% in Q1 2011: Advertisers push TV spend

NEW YORK, US: Global advertising rose 8.8% year-on-year in Q1 to total US$118 billion* based on published rate cards, as advertisers spent more on television and continued to invest in booming consumer Asian and Latin American markets.

11 Jul 2011

UNITED KINGDOM

Don't neglect the Islamic market
Don't neglect the Islamic market

OXFORD, UK: A leading expert on Islamic brands is highlighting the untapped potential in Islamic markets which most companies are failing to exploit.

29 Jun 2011

SYRIA

AFP: The only international media organisation to enter Deraa
AFP: The only international media organisation to enter Deraa

DERAA, SYRIA: Agence France-Presse has issued a statement to the effect that it was the only international media organisation to be able to get in to Deraa after a 10-day siege by Syrian security forces.

9 May 2011

FRANCE

How youth editions are explaining the Middle East revolutions
How youth editions are explaining the Middle East revolutions

PARIS, FRANCE / DARMSTADT, GERMANY: The unparalleled recent events in the Middle East have offered newspapers an opportunity to make use of their youth pages and supplements to explain a complex situation. The World Association of Newspapers and News Publishers (WAN-IFRA) have gathered some examples from around the world.

9 Mar 2011

UNITED ARAB EMIRATES

Dubai International Print Award 2011 winners
Dubai International Print Award 2011 winners

DUBAI, UAE: Under the patronage of His Highness Shaikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, Dubai Chamber's Printing and Publishing Group (PPG), has announced the award winners of the fifth 'Dubai International Print Award 2011' during a gala dinner held at the Grand Hyatt hotel in Dubai.

8 Feb 2011

UNITED STATES

Unemployment, inflation worries hit consumer confidence
Unemployment, inflation worries hit consumer confidence

NEW YORK, US: Consumer confidence fell in 25 out of 52 countries in Q4 2010 as hope for a global economic recovery evaporated at the end of last year, according to the latest edition of the Nielsen Global Consumer Confidence Index, which tracks consumer confidence, major concerns and spending intentions among online consumers.

27 Jan 2011

UNITED ARAB EMIRATES

Middle East mobile subscriptions surpass 200 million mark
Middle East mobile subscriptions surpass 200 million mark

DUBAI, UAE: The number of mobile subscriptions in the Middle East crossed the 200 million mark in 3Q10 to reach 202 million at end-September, according to research by Informa Telecoms & Media. Driven by growth in the less-developed markets like Iran and Iraq, the region's mobile market is still growing strongly, with the number of mobile subscriptions in the region increasing by almost 20% over the year to end-September.

2 Dec 2010

UNITED KINGDOM

Family business owners optimistic, but...
Family business owners optimistic, but...

LONDON, UK: Family firms around the world are confident about their future prospects, but many aren't doing enough to prepare themselves for the years ahead, says PwC. Nearly half still don't have a succession plan and of those that do, only 50% have decided who will take over the top job.

26 Nov 2010

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