The bacterium can occur in wet manufacturing environments. While the risk to healthy individuals is considered low, Woolworths is advising customers with weakened immune systems to stop using the product due to the potential risk of bacterial infection.
The affected product is the 250ml WBeauty Complete Clarifying Shampoo, which has been removed from Woolworths shelves.
Customers who have purchased the product are advised to return it to their nearest Woolworths store for a full refund. No proof of purchase is required.
Woolworths said the recall follows additional testing conducted as part of its ongoing quality assurance processes, adding that customer safety remains its priority.
Customers seeking further information can contact the Woolworths Customer Service Centre at custserv@woolworths.co.za.
