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Local retailers up their game

Top story this week was the announcement by Woolworths of its decision to remove all sweets and chocolates from its checkout aisles. The roll-out will start with all new Woolworths stores, as well as large format stores. The retailer also announced 'strong' annual results, including David Jones for the first time.

Bringing our Women's Month special section to a close, I interview Zyda Rylands on her foodie journey from growing up as a fisherman's daughter to her current role as MD at Woolworths Food.

According to data in the run-up to Pick n Pay's AGM, more than half of those aged 15-25 in South Africa are jobless and one-third of food produced in the country is wasted. Richard Brasher explains how the retailer's War on Waste campaign strives to resolve these issues.

Dave Nemeth explains why local retailers need to up their game, commenting on the opening of Hamleys at the Greenstone Mall in Edenvale, Gauteng. Then Aki Kalliatakis explains why dedicated salary earners stay wage slaves and why small-time entrepreneurs stay small-timers. He says that "to make bigger profits, you need to spend time thinking about the bigger picture." He offers 12 tips.

As far as retail marketing is concerned, Erik de Jager and Cole Matthews share their two cents on the McWhopper campaign, while HaveYouHeard announces that Facebook communities can rate their performance against industry benchmarks.

Jessica Taylor, Retail Editor (@Biz_Retail)
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Weekly top stories
Woolies to replace all sweet confectionery with healthy options at checkout
Woolworths has just announced its decision to remove all sweets and chocolates from its checkout aisles... read more>>

[#WomenInBiz] Humble beginnings and happy endings w/ Zyda Rylands

Jessica Taylor

Growing up as a fisherman's daughter in the midst of apartheid, Zyda Rylands, now the MD of Woolworths Food, is proof of the pudding that workforce diversity is what drives the competitive advantage of one of the leading retailers in South Africa...

Read more >>



Burger King's cheap shot

Erik de Jager & Cole Matthews

We know you're angry and we know you enjoy waving your proverbial pitchforks about on your fickle bandwagon ride. So we're going to ask you to take a chill-pill and objectively consider what just went down...

Read more >>



Local retailers need to up their game

Dave Nemeth

Thursday, 20 August, saw the grand opening of one of the world's oldest toy shops, Hamleys, right here in Gauteng at the Greenstone Mall, Edenvale...

Read more >>



'Strong results' announced by Woolworths Holdings

Woolworths Holdings (WHL) has announced results for the year ended 28 June 2015, including David Jones for the first time...

Read more >>



Scheme to help poor comes a cropper

With the government's new drive to assist informal businesses, corporates are increasingly looking to invest in and help build township economies. But if it doesn't make commercial sense it has little chance of being sustainable...

Read more >>



New S.Pellegrino bottle dedicated to Vogue

S.Pellegrino is launching a new special limited edition bottle dedicated to Vogue Italia, to celebrate their global partnership to support the most talented young chefs and designers from around the world...

Read more >>



Hot tips for local shop owners

Aki Kalliatakis

Most people are too busy making a living to make really big money. That's why dedicated salary earners stay wage slaves and why small-time entrepreneurs stay small-timers...

Read more >>



Oh, what a waste, food produced in SA is wasted

Richard Brasher

Looking at data in the run-up to Pick n Pay's AGM, two figures stood out. The first was that more than half of those aged 15-25 in SA are jobless...

Read more >>



Facebook communities can rate their performance against industry benchmarks

For the first time in South Africa, brands with Facebook communities will be able to rate their performance against a benchmark for the industry in which they trade.

Read more >>





Brand News
Sunday Times Top Brands Conference, Top Brands Awards announced
The second annual Top Brands Conference, hosted by Times Media Events, in association with the Sunday Times was held in Sandton earlier this week. This was followed by the Sunday Times Top Brands Awards... read more>>
Engen wins Sunday Times Top Brands award
Engen has won a record fifth successive Sunday Times Top Brands award, having first won the award outright in 2011, after rising to joint first place in 2010... read more>>

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Commercial Property
East Point's Entrance 1 reopened
East Point (previously the East Rand Galleria Shopping Centre) has official reopened Entrance 1. The new entrance reflects the chic style and aesthetics of what will be the centre's completed look and feel... read more>>
Mall to be built in KZN
Human Settlements Minister Lindiwe Sisulu has announced that international property investor, Investec Property, will build a 85,000m2 shopping centre at the Cornubia housing project in KwaZulu-Natal... read more>>
CSI
NSBC calls for support for small businesses
South Africans are asked to show their support for small businesses through the new Shop Small Business and Small Business Friday movement - an initiative by the National Small Business Chamber (NSBC) with Nedbank as the title sponsor... read more>>



E-commerce
Browse, pay and pick up with PriceCheck

Issued by PriceCheck

PriceCheck, together with SnapScan and Pargo, are leading the way. By combining these services, PriceCheck now provides the ability to find, buy and deliver products from offline product catalogues, right from your mobile phone... read more>>
FMCG
SAB explains The Beer Bottle Digest
While many consumers put a beer bottle to their lips, do they know why the beer is housed in that specific bottle and what the beer bottle label is telling them? The South African Breweries provides a summary that may prove useful, as well as an example of Castle Lager's beer bottle label explained... read more>>
Franchising
Franchisee sought for restaurant on iconic Soweto site
According to Standard Bank, the franchise sector currently contributes nearly 10% towards South Africa's GDP. The urban African dining restaurant Moyo joined this dynamic sector and made a robust comeback, under the direction of Fournews, while emerging from a business rescue plan implemented in 2013... read more>>
Refurbishment: an obligation of the franchisee
Buying a franchise may seem like a short cut to business success; however being a franchisee also comes with great responsibilities. As a result, it pays to ask the right questions so that you know exactly what your long-term obligations will be, especially when it comes to 'freshening up' your franchise outlet... read more>>
Green Sustainability
Recycling industry has become a significant growth enabler says Mpact MD
Statistics SA reported that in the first quarter of 2015 unemployment rates reached a 12-year high in South Africa. John Hunt, MD of Mpact Recycling, indicates that this poses a challenge for industry to become more innovative and agile in creating opportunities that contribute to long-term and sustainable employment... read more>>
Logistics
Major DHL investment in sub-Saharan Africa
Frank Appel, the CEO of Deutsche Post DHL Group, visited South Africa and Nigeria this week to demonstrate the importance of emerging markets to the group's strategy... read more>>
ID Logistics expands operations in South Africa

Issued by ID Logistics

Following the successful joint venture with Danone Southern Africa, ID Logistics Fresh SA, part of the global contract logistics company, has announced its expansion to include 3PL services to other clients in the region... read more>>
Manufacturing
SA July PPI 3.3% y/y vs 3.7% y/y in June
Producer inflation for final manufactured goods was 3.3% year-on-year in July, decreasing marginally from the 3.7% year-on-year rise recorded in June, Statistics SA data showed on Thursday... read more>>
[SA Innovation Summit] Reimagining the future

Nicci Botha

"It ain't about us, it's about creating a space for our children to flourish. We have a responsibility to the future," says Gavin Mageni, Head of the SABS Design Institute... read more>>
Packaging
Three things we've learned about customer service

Issued by Pyrotec

Exceptional customer service can transform a good company into a great company. Pyrotec PackMark has learned plenty about customer service over the past 45+ years that they have been in business... read more>>
Keeping pace with industry trends

Issued by Pyrotec

While stand-up pouches continue their march towards flexible packaging domination, and for good reason, they do pose a challenge for some coding and marking equipment... read more>>
Regulatory
SA attends AGOA Forum
Pretoria - Trade and Industry Minister, Dr Rob Davies, has arrived in Libreville, Gabon, where he will attend the 14th African Growth and Opportunity Act (AGOA) Forum... read more>>
Research
[Biz Takeouts Podcast] 146: Global insights from Effective Measure CEO
On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Graham Plant, CEO of Effective Measure... read more>>
Retail Marketing
Properties can use creative spaces to earn millions, says BOO executive
With alternative or non-gross lettable area spaces fast becoming hot property among blue-chip brands looking for fresh ways to entertain and engage consumers, additional income opportunities that generate millions are quite literally staring property developers and mall management in the face... read more>>
Retail Services
Gyms provide the feel-good factor, says Zone
Shopping centres are at the heart of 21st-century South Africa and its consumer ideals; these tall buildings house numerous shops on multiple floors and appeal to our desire to spend money and have fun doing it. Yet there's one commodity above all else that is helping boost foot traffic through these giant commercial hubs... read more>>
Retailers
HomeChoice tightens up on credit

Sikonathi Mantsha

HomeChoice International has reduced the average loan to its customers as a poorly performing economy has put the online and mailing retailer's customers under pressure... read more>>
Sales
Weak sub-Saharan markets hurt Massmart's interim earnings

Colleen Goko

Walmart-owned Massmart (MSM) on Thursday painted a bleak picture of the South African economy and said it expected trading conditions to remain constrained going into the second half of its financial year... read more>>
Italtile FY trading profit up 21% to R905m
Italtile (ITE) on Thursday reported a 21% rise in trading profit to R905m in the year to June from a year ago... read more>>
Iliad H1 HEPS 31.4c from 30c

Issued by BDpro

Shopfitting
What the right light can do for retail business
The ability to create a particular mood or ambience in a store - and to stop shoppers in their tracks - is invaluable to retailers... read more>>
Supply Chain
Call for supply chain operators to invest in transportation management systems
The rise of e-commerce and increased competition are driving the demand for real-time supply chain visibility, according to Oliver Facey, Vice-President of Operations of DHL Express sub-Saharan Africa, who said that supply chain operators should increasingly invest in... read more>>
International
Index Awards announces five winners

Katie de Klee

At the award ceremony, held in Copenhagen on 27 August 2015, the five winners of the 2015 biennial Index Awards were announced. The Awards celebrate designs that address serious modern challenges... read more>>
CEO says Apple growth still 'strong' in China
NEW YORK - Apple is still seeing "strong growth" in China despite fears about an economic slowdown which have sparked a global market rout, chief executive Tim Cook said on Monday... read more>>
More International
Business
LinkedIn is the new business card

Leigh Andrews

The problem with networking in real life is that you can't just click and connect, as business cards get bulky while you work your way through the room. That's why it's better to incorporate online networking into your offline meets... read more>>
Six steps to making difficult decisions
Decisions that could have a long-lasting effect on your life, those nearest to you or your organisation often cause anxiety and sleeplessness but such decision making should not keep you hostage... read more>>
Guidance on SARS changes to tax claims for medical disabilities

Ilsa Groenewald

The medical tax calculation has changed for the 2015 tax year... read more>>
New business
  • Kyocera enhances customer service through PartServe - more info

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Call Centre Trainer - Cape Town
Call centre trainer - Southern Suburbs Exciting role to develop the training function of this well established successful call centre. Required: Training qualification and relevant experience Read more >>



New events to diarise
Retail Congress Africa - 3 Nov 2015 to 4 Nov 2015, Cape Town
This congress will bring together 300+ candidates from domestic and international businesses, providing an invaluable opportunity to share ideas, be inspired and network with those directing the future of the industry. Read more >>


7th Annual Retail Banking Africa 2015
Fleming Gulf - 9 Sep 2015 to 11 Sep 2015, Johannesburg

Matjhabeng Bridal Expo
Abanqobi Concepts - 12 Sep 2015, Welkom

rAge - really Awesome gaming expo
Wild Blue Media - 9 Oct 2015 to 11 Oct 2015, Johannesburg

Comprehensive fleet management training course
TransAuto Academy - 19 Oct 2015 to 22 Oct 2015, Randburg

The Business Excellence Forum and Awards
ActionCOACH SA - 5 Nov 2015 to 6 Nov 2015, Johannesburg

Retail Credit Conference 2015
Trade Conferences International - 11 Nov 2015 to 12 Nov 2015, Johannesburg

SASDC Synergy Conference 2015
SASDC - 23 Nov 2015 to 24 Nov 2015, Johannesburg

South Africa Forex Expo
Savannah Services - 5 Feb 2016 to 6 Feb 2016, Johannesburg

The 3rd Annual Smart Procurement World WC 2016
Smart Procurement World - 1 Mar 2016 to 3 Mar 2016, Cape Town

Upcoming events
The Keys to B2B Marketing Success - 2 Sep 2015 to 3 Sep 2015, Johannesburg
The exclusive B2B Marketing Conference will provide dynamic content (B2B focus only) on topics such as customer experience, social media, increasing sales, lead generation, content marketing and much more. Read more >>

China Homelife Fair South Africa
1 Sep 2015 to 3 Sep 2015, Johannesburg

Carrol Boyes Charity Open Day 2015
Carrol Boyes Pty Ltd. - 3 Sep 2015 to 5 Sep 2015, Melrose

Customer experience management and design course
Brandlove Customer Experience (Pty)Ltd. - 3 Sep 2015 to 4 Sep 2015, Johannesburg

SEAexpo 2015
C-Major Productions - 4 Sep 2015 to 5 Sep 2015, Johannesburg

Quotes
Jim Rohn
"If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much."
Robert Heinlein
"In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it."
Tom Hiddleston
"You never know what's around the corner. It could be everything. Or it could be nothing. You keep putting one foot in front of the other, and then one day you look back and you've climbed a mountain."
Casi McLean
"The greatest thing about dreams is they don't expire. They can lay dormant for years and when you pull them out and dust them off, they shine like new."
Friedrich Nietzsche
"A thinker sees his own actions as experiments and questions--as attempts to find out something. Success and failure are for him answers above all."

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