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4th Industrial Revolution
Digital workers, AI will not lead to job replacement in SA's call centre market

4th Industrial Revolution
The unsuspected stumbling blocks of AI for customer experience



Direct Marketing
Popia to fuel better customer experiences for South Africans














Banking & Finance
Peach Payments, Callpay launch EFT payment system for SA e-commerce







Telecoms & Networks
Update your contact centre technology with digital and thrive






Telecoms & Networks
Actually, the future of your contact centre does not depend on technology





