CX in Africa | Bizcommunity

CX in Africa | Bizcommunity

News

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CRM, CX, UX

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

Issued by CEM Africa Summit 29 Jun 2026

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

CRM, CX, UX

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

Issued by CEM Africa Summit 7 Aug 2025

#CEMAfrica2024: A triumph in CX innovation

E-commerce

#CEMAfrica2024: A triumph in CX innovation

14 Aug 2024

Customer is King as organisations try to differentiate from their competitors

CRM, CX, UX

Customer is King as organisations try to differentiate from their competitors

Olatayo Ladipo-Ajai 15 Apr 2021

CX and the accelerating pace of change

Trends

CX and the accelerating pace of change

Mark Molenaar, Issued by Kantar 8 Jan 2020