Avoid lawyers and be human...

[Grace Belger] There is a lesson here for Cell C (and other companies, for that matter) in the Cell C banner debacle. When you are facing a reputational crisis, the worst reaction is to be defensive; run to the lawyers and advertise...

How Rightford, Searle-Tripp & Makin gave SA advertising a Wallop!

[Leigh Andrews] What better way to celebrate Ogilvy's current successes than by hosting the book launch about the men who started off father agency Rightford, Searle-Tripp & Makin...

Service: two wrong feet and ugly shoes

[Dylan Balkind] What a swirl of service-siren crazy we've been treated to. Not the mad kind, the good kind - and finally! Because service is bollocks in South Africa and peeps be getting tired of having to lick their own...

CEOs and management should be in tune with social media

[Val Bourdos Nichas] Educating CEOs and management is an ongoing process that requires formal interventions as well as valuable development through mere experience and years of trial and error...

Gorilla wins at Assegai Awards - Gorilla

[Dorin Bambus] On 6 November the Assegais honoured marketing that hits the mark, and Gorilla was thrilled to walk away with two awards...

E-cigarettes: The benefits and risks

[Charles Mburugu] E-cigarettes, also referred to as e-cigs, have become increasingly popular with smokers over the recent years. They are battery powered devices that act as a substitute for traditional tobacco cigarettes...

Honouring Heritage Heroes at Nederburg

[Ruth Cooper] Situated at Nederburg's fine wine estate, The Red Table Restaurant is the epitome of everything classically and charmingly old world. Part of the historical Manor House completed in 1800, it feels as if one has been teleported back to a time when gentlemen wore monocles...

Suncoast Towers... where your chef's on call

[Brian Berkman] Not all keys are equal. Those that have the Golden Keys, better known as Les Clefs d'Or, can unlock experiences you didn't even know you wanted...

How social media marketing helps in boosting your business

[Jyoti Wadhwa] The term "social media " has entered within the boundaries of fame and recognition in the past few years, but it has revolutionised the concept of digital marketing by bringing in loads of benefits for business owners...

Have your social media blinkers blocked the Jenna Lowe #GetMeTo21 campaign?

[Leigh Andrews] Why has Jenna Lowe asked us to help her #GetMeTo21? It's been all over social media lately, but so has everything else, so little surprise if you're not aware of the dire organ donation situation in SA...

Corporate sponsorships and your business

[Tauriq Moosa] Brands and logos of companies are everywhere at entertainment events, and even feature at events that have the capacity to change the course of history...

Skylight: Live Theatre at its best on the big screen

[Daniel Dercksen] Experiencing the thrill of a live performance of David Hare's astounding play Skylight in the comfort of a cinema is an ultimate visceral high, where the power of theatre and the art of film superbly unite, magnifying its dramatic intensity 10 times.

Reasons for decline in generational family wealth

[Carien Strauss] Approximately 70% of second-generation families squander assets received from an estate transfer.

How to avoid destroying your translation budget

[Ian Henderson] Commoditisation is sweeping through every industry as products and services are made as uniform, plentiful and affordable as possible to make them more attainable...

The NAC's Rosemary Mangope on the fragmented arts industry

[Leigh Andrews] I found out about the NAC's R9m funding to 13 flagship arts organisations, especially as the arts are media-painted as 'underfunded' and the NAC itself is non-profit making...

[AfricaCom 2014] Appsolutely awesome insights from the final AfricApps session

[Leigh Andrews] Have you factored slow EDGE and desktop link incompatibility into your mobile app design process? These hot topics were bandied about on the last day of AfricApps at AfricaCom 2014...

Six principles for treating customers fairly

[Kele Pule] When customers tell one what they want, listen to them, clarify and confirm what they are saying, acknowledge and seize the opportunity...

The proof is in the omni-channel experience this festive season

[Lynette Hundermark] As the market intensifies in the build-up to the festive season, retailers in particular, are needing to communicate more intuitively and intelligently to connected consumers...