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E-commerce News South Africa

Benefits of online shopping

More and more South Africans are discovering the benefits of shopping online as they realise it not only saves time, but money too. Statistics published by Mastercard revealed that South Africans spent R3,3bn shopping online in 2012.
Benefits of online shopping
© Kirill Kedrinski - Fotolia.com

South Africans may have been apprehensive about shopping online when it first began gaining momentum, but things have changed and the number of people doing it is set to rise dramatically year by year.

The research also showed that 91% of South Africans who shop online are "highly satisfied". According to the data, the most active market segment is South African men aged 35-44. Plane, movie and theatre tickets remain the most popular purchases by South Africans.

A survey by Havas Worldwide found that the online environment was increasingly turning traditional retail strategies on its head, as consumers, armed with more information, are shrewder about buying decisions.

Convenience (36%) and price (35%) emerged as the most compelling reason for driving online purchasing, and almost 80% of respondents said that online shopping saves them money.

Important tips to saving money when online shopping:


  • Plan on what you're going to buy and shop carefully within a budget. Proper planning is most important for saving money. Decide what products you need to buy before you look for the best deals.
  • It's easy to get swept away by online shopping. Stay focused and stay disciplined.
  • Always compare prices of the same product on different websites.
  • Read customer reviews and testimonials of the product to see if they were satisfied with the service they received from the supplier.
  • Always read the terms and conditions about returning a product.
  • Always check the shipping cost if ordering a product from overseas. If it's a local site, see if the delivery fee is included
  • There are some shopping Apps available that will help you find the best deals like The Genie Web App and Price Check, which helps you compare prices.
  • Make sure that your anti-virus and anti-spyware software is up to date before buying goods online.
  • Make sure the website you are using is secure before you enter your personal and payments details. There should be a padlock symbol in the bottom right of the browser window and the payment pages address bar should begin with "https://".
  • When making a payment to an individual, use a secure payment site such as PayPal - never transfer the money directly into their bank account.
  • Pay with a credit card as it provides additional financial protection.

Shopping online isn't going anywhere so consumers might as well get on board with it now. When you realise how much time and money you can save, you'll never look back.

About Martin Janse van Rensburg

Martin Janse van Rensburg is a spokesperson for Budget Insurance.
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