Businesses learning to ride the ripples

While the print media, music and retail industries have already experienced the game changing effects that digitisation has brought, other industries are finding themselves in the crosshairs, namely the healthcare, travel and financial services industries.

From the advent of social media, a decade ago, to the more recent adoption of wearable tech, technology has proven to be an irreversible, business game changer and the ripple effect has only just begun.

No industry will be left unaffected, it is no longer a case of "if", but "when", and as the music and entertainment industry has discovered, disruption can also come in waves, so even if an industry has experienced some sort of digital disruption, the possibility of an "aftershock" is very real.

This presentation will cover the following insights:

• Turning points: the technologies that kick-started business disruption and continue to do so.
  
• You first: tracking which industries that have already succumbed to digitisation and what the ripple effect was, of the disruption.
  
• Adapt or die case studies of how industries have managed to embrace change and reinvent themselves for tech savvy customers.
  
• The customer perspective: mass customisation, instant gratification, comparative shopping, spewing shade and other "new normal's" of consumer engagement in a digital era.
  
• Who is next? The industries that are currently in the firing line of disruption.
  
• Agile product development, budgeting for failure... and other hard-to-swallow concepts that the boards of directors are going to have to embrace.

Event details:

When: Cape Town - 11 June; Johannesburg - 17 June
Time: 4.30pm (Registration opens at 4pm)
Cost: R350 per person (A student rate of R250 will be offered to students with a valid student card.)
Where: Cape Town - Protea Hotel Fire & Ice, New Church & Victoria Street, Tamboerskloof
Johannesburg - Whitley Street, Melrose Arch Precinct