Ocean Basket launches customer care line
Ocean Basket has recently launched a customer care line. The centre operates from 11am to 7pm, seven days a week and is operated by Digital Service Group (DSG) - a cost-efficient solution that negates the need to invest in systems, people and infrastructure.
Ocean Basket joins the list of other companies using this DSG facility, including Nando's, Debonairs, Wimpy, Steers and MacDonald's among others in the food line and a host of corporates such as Avusa, Gautrain, Discovery Vitality and Internet Solutions.
Apart from the fact that consumerism today is a force to be reckoned with; the brand has always aimed to put the customer first. By having a dedicated customer service line, the company is:
- raising and complementing its high service standards
- reinforcing the brand's willingness to be in easy communication
- providing a good reference for enquiries
- enabling the company to monitor its franchise standards
Appropriately, for a company dealing in fish fare, the number is 0860 FEEESH (333374).
